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Full Report - WFP Remote Access Secure Services

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<strong>Full</strong> <strong>Report</strong> of the Evaluation of the Kosovo EMOP 6040<br />

The Albanian infrastructure, as already said, was weak and in many respects near a collapse. In<br />

this respect the operations, particularly in the north, were very difficult. The international<br />

community often supported or rehabilitated those structures utilised by the refugees.<br />

A main problem was security and the lack of proper law reinforcement in general. However, the<br />

massive presence of international organisations, military etc. reduced partly the existing vacuum.<br />

Security became again a problem during the period of the refugees’ return. Looting took place<br />

when the camps and collective centres were dismantled. Stores were also raided.<br />

To summarize, it can be said that Albania strongly supported the <strong>WFP</strong> operations and the<br />

international community politically.<br />

The situation was different in FYRoM, where the local infrastructure and economy was much<br />

more developed, facilitating the emergency operations. While in Albania refugees almost freely<br />

moved back and forward, in FYRoM they have been controlled from the beginning. The political<br />

conditions there have been less favourable for the operations than in Albania. The Government<br />

was worried that the influx could increase permanently the presence of ethnic Albanians, thereby<br />

changing the existing fragile ethnic balance.<br />

In Montenegro the political situation was also not easy, as Montenegro continued be a Province<br />

of FRY with all its political implications before, during and after the bombing. Despite some<br />

difficulties in clearing of shipments, authorising transport and other bureaucratic issues the<br />

Montenegro authorities always kept a positive attitude towards <strong>WFP</strong> and internally displaced<br />

people.<br />

5.7 Deep Field Mailing System<br />

In the Kosovo operation as in recent major emergency programmes, an effort was made to link<br />

sub-offices with each other and with the country office (and the rest of the world) using an HF<br />

radio link to the Internet - what has become known in <strong>WFP</strong> as the Deep Field Mailing System.<br />

The <strong>WFP</strong> Telecommunication and Information Technology staff of <strong>WFP</strong> (TC&IT) provided<br />

tremendous support to the operations. At the earliest stage, they installed successfully a HF and<br />

VHF radio network, the so-called Deep Field Mailing System, the land cellular and satellite<br />

telephone system, and the computer network.<br />

The TC&IT team has been contributing to the success of the operation and <strong>WFP</strong> managed to set<br />

up its telecommunication system faster than other role players.<br />

As communication is a crucial element in each emergency operation, <strong>WFP</strong> should continue to<br />

support this service and augment its rapid response capacity.<br />

5.8 Food without cooking<br />

5.8.1 HDRs<br />

One specific objective of the programme was: to meet the food requirements of refugees without<br />

cooking facilities through provision of humanitarian daily rations (HDRs), high protein biscuits<br />

(HPBs), canned foods and the establishment of mobile baking units.<br />

One major problem of phase two was that in particular those refugees and displaced people who<br />

had to be accommodated in camps and also often in collective centres had no cooking facilities.<br />

At a later stage NGOs and other organisations provided some collective and individual cooking<br />

facilities and refugees tried to organise some individual cooking. So, the problem was to provide<br />

food that did not need cooking.<br />

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