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Display the screen. - TA Triumph-Adler GmbH

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Troubleshooting > Solving Malfunctions<br />

Symptom Checkpoints Corrective Actions Reference<br />

Page<br />

Printouts are not clear. Did you choose appropriate image<br />

quality for <strong>the</strong> original?<br />

Dirt on <strong>the</strong> print side of <strong>the</strong><br />

paper.<br />

Is <strong>the</strong> platen or <strong>the</strong> document<br />

processor dirty?<br />

10-9<br />

Select appropriate image quality. 3-52<br />

Clean <strong>the</strong> platen or <strong>the</strong> document<br />

processor.<br />

10-6<br />

— Run [Laser Scanner Cleaning]. 9-26<br />

Printouts are fuzzy. Is <strong>the</strong> machine being used in very<br />

humid conditions?<br />

Use in an environment that has<br />

suitable humidity.<br />

If you experience frequent problems,<br />

turn <strong>the</strong> cassette heater switch on.<br />

— Run [Drum Refresh]. 9-26<br />

Images are skewed. Are <strong>the</strong> originals placed correctly? When placing originals on <strong>the</strong> platen,<br />

align <strong>the</strong>m with <strong>the</strong> original size<br />

indicator plates.<br />

When placing originals in <strong>the</strong><br />

document processor, align <strong>the</strong> original<br />

width guides securely before placing<br />

<strong>the</strong> originals.<br />

Is <strong>the</strong> paper loaded correctly? Check <strong>the</strong> position of <strong>the</strong> paper width<br />

guides.<br />

— Perform center line adjustment. For<br />

more information about how to do so,<br />

contact your service representative.<br />

Paper often jams. Is <strong>the</strong> paper loaded correctly? Load <strong>the</strong> paper correctly. 3-2<br />

— Change <strong>the</strong> orientation in which <strong>the</strong><br />

paper is positioned.<br />

Is <strong>the</strong> paper of <strong>the</strong> supported type? Is it<br />

in good condition?<br />

Remove <strong>the</strong> paper, turn it over, and<br />

reload it.<br />

Is <strong>the</strong> paper curled, folded or wrinkled? Replace <strong>the</strong> paper with new paper. 3-2<br />

Are <strong>the</strong>re any loose scraps or jammed<br />

paper in <strong>the</strong> machine?<br />

1-3<br />

2-4<br />

3-7<br />

3-8<br />

3-2<br />

—<br />

1-12<br />

3-3<br />

3-7<br />

3-2<br />

Remove any jammed paper. 10-23<br />

Printouts are wrinkled. Is <strong>the</strong> paper damp? Replace <strong>the</strong> paper with new paper. 3-2<br />

If you experience frequent problems,<br />

turn <strong>the</strong> cassette heater switch on.<br />

— Change <strong>the</strong> orientation in which <strong>the</strong><br />

paper is positioned.<br />

Cannot print. Is <strong>the</strong> machine plugged in? Plug <strong>the</strong> power cord into an AC outlet. 2-11<br />

2-4<br />

1-12<br />

3-3<br />

3-7<br />

Is <strong>the</strong> machine powered on? Turn on <strong>the</strong> main power switch. 2-12<br />

Are <strong>the</strong> printer cable and network<br />

cable connected?<br />

Was <strong>the</strong> machine powered on before<br />

<strong>the</strong> printer cable was connected?<br />

Connect <strong>the</strong> correct printer cable and<br />

network cable securely.<br />

Power on <strong>the</strong> machine after<br />

connecting <strong>the</strong> printer cable.<br />

Is <strong>the</strong> print job paused? Resume printing. 8-3<br />

2-10<br />

2-10

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