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Troubleshooting > Responding to Error Messages
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Error Message Checkpoints Corrective Actions Reference
Page
Error occurred at cassette #. — Remove the indicated cassette. Press
[Next >] to follow the instructions.
Error Message Checkpoints Corrective Actions Reference
Page
Failed to specify Job
Accounting.*
— Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Press [End].
Failed to store job retention data. — The job is canceled. Press [End]. —
Finisher failure. — Contact your Service Representative.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting] and then [Reset Disable
Function Mode]. Press [Execute] to
perform Reset Disable Function Mode.
Finisher tray is full of paper. Is the acceptable storage
capacity exceeded for the
document finisher tray?
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
10-15
Remove paper from the document
finisher tray.
Fuser unit is not installed. — Replace the fuser unit (h-1) to our
specified fuser unit. See the leaflet
supplied with the fuser unit for details.
Error Message Checkpoints Corrective Actions Reference
Page
High temperature. Adjust room
temp.
— Adjust the temperature and the humidity
of your room.
Error Message Checkpoints Corrective Actions Reference
Page
Incorrect account ID.* — The account ID was incorrect when
processing the job externally. The job is
canceled. Press [End].
Incorrect Login User Name or
Password.*
— The login user name or password was
incorrect when processing the job
externally. The job is canceled. Press
[End].
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