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Display the screen. - TA Triumph-Adler GmbH

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Troubleshooting > Responding to Error Messages<br />

Responding to Error Messages<br />

If <strong>the</strong> touch panel displays any of <strong>the</strong>se messages, follow <strong>the</strong> corresponding procedure.<br />

A<br />

B<br />

C<br />

Error Message Checkpoints Corrective Actions Reference<br />

Page<br />

Acceptable staple count<br />

exceeded.*<br />

Add <strong>the</strong> following paper in<br />

cassette #.<br />

Add <strong>the</strong> following paper in <strong>the</strong><br />

multi purpose tray.<br />

Is <strong>the</strong> acceptable staple count<br />

exceeded? For details, refer to<br />

Document Finisher (option) on<br />

page 11-22.<br />

Is <strong>the</strong> indicated cassette out of<br />

paper?<br />

Is <strong>the</strong> paper of <strong>the</strong> selected size<br />

loaded in <strong>the</strong> multi purpose tray?<br />

Does <strong>the</strong> paper size set for <strong>the</strong><br />

paper source matches <strong>the</strong> paper<br />

size that was actually loaded?<br />

* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.<br />

10-13<br />

Press [Continue] to print without<br />

stapling.<br />

Press [Cancel] to cancel <strong>the</strong> job.<br />

Load paper.<br />

Press [Paper Selection] to select <strong>the</strong><br />

o<strong>the</strong>r paper source.<br />

Press [Continue] to print on <strong>the</strong> paper in<br />

<strong>the</strong> currently selected paper source.<br />

Load paper.<br />

Press [Paper Selection] to select <strong>the</strong><br />

o<strong>the</strong>r paper source.<br />

Press [Continue] to print on <strong>the</strong> paper in<br />

<strong>the</strong> currently selected paper source.<br />

Press [Continue] to continue printing.<br />

Press [Cancel] to cancel <strong>the</strong> job.<br />

Error Message Checkpoints Corrective Actions Reference<br />

Page<br />

Box limit exceeded.*<br />

— Document box is full, and no fur<strong>the</strong>r<br />

storage is available; Job is canceled.<br />

Press [End]. Try to perform <strong>the</strong> job again<br />

after printing or deleting data from <strong>the</strong><br />

Document box.<br />

* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.<br />

Error Message Checkpoints Corrective Actions Reference<br />

Page<br />

Cannot connect to Au<strong>the</strong>ntication<br />

Server.*<br />

— Set machine time to match <strong>the</strong> server’s<br />

time.<br />

—<br />

3-3<br />

3-5<br />

—<br />

—<br />

9-23<br />

— Check <strong>the</strong> domain name. 9-33<br />

— Check <strong>the</strong> host name. 9-33<br />

— Check <strong>the</strong> connection status with <strong>the</strong><br />

server.<br />

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