Air Operator Certificate (AOC) - CAA

AOC GUIDE – COMMERCIAL AIR OPERATIONS (PCAAD-617)
aircraft and operating crews may only be contracted out to another operator who
holds an AOC.
Note: The Rules require that subcontracting of services can only be accomplished
from another operator who holds an AOC issued by the Director General.
Although, there is no restriction on contracting out the essential services but
under such conditions, the applicant or the AOC holders who are not in
possession of their own (not contracted) infrastructure, maintenance set-up,
staffing, operational control and approved crew training program, shall not be
permitted to Wet lease foreign registered aircraft from a person or company who
is not in possession of AOC from State of Registry of aircraft.
3.6.1 Organizations and Administration
a) The applicant's organizational structure, managerial style, direction and
philosophy shall be evaluated to ensure that necessary and proper control is
exercised over the proposed operation and the personnel involved. Through
discussions with key management personnel and observations, the Inspection
Team shall determine whether clear lines of authority and specific duties and
responsibilities of subordinate elements and individuals are established.
b) It shall also be determined that acceptable procedures are established, and
followed, for conveying company procedures and instructions to keep affected
personnel currently informed. The authorities, tasks, responsibilities and
relationships of each key position shall have been clearly understood and
followed by individuals occupying these positions.
c) The applicant's staffing shall be assessed to determine whether adequate
number of personnel is employed at the executive and other levels to perform
necessary functions. Through a sampling questioning process, the inspection
team shall confirm that management personnel are qualified and competent to
perform the assigned duties.
3.6.2 Administrative Facilities
It is important that office services of a suitable nature and size are provided. Clerical
staff, typists, duplicating equipment, etc., must be sufficient to ensure that operational
instructions and information can be produced and circulated to all concerned without
delay. Where the provision of printing facilities for manuals, manual amendments and
other necessary documentation is not warranted by the size of the company, efficient
alternative arrangements must be in existence. This evaluation shall include check on:
a) Adequacy of personnel to handle the workload;
b) Adequacy of the Working space;
c) Conduciveness of Temperature, lighting, and noise levels for effective
performance of operations personnel; and
d) Having a controlled access to the facilities;
e) Effective display and dissemination of information;
f) Duty time restrictions for licensed personnel.
3.6.3 Office Accommodation
The office of CFI/CP/CE shall be adequately established and provided with appropriate
telephone & intercom facilities. A safe place must also be provided for storage of training
and other records. The office shall have boards/charts showing the updated
records/status of the flight crew/students and maintenance activity.
3.6.4 Technical Library
The operator shall be expected to have established a library of an appropriate size that
shall have all the concerned documents and manuals for the purpose of
guidance/reference including required maps & charts, etc. Arrangements must be in
place to ensure crewmembers / Engineering Personals are provided with manual
amendments, document revision and operational notices in an appropriate and timely
manner. One acceptable method is to place boxes or pigeon hole, one for each crew
members based at that location, in or close to the crew room.
03/01/2011 3-12 MNL-005-FSXX-3.0