Arena Material: chapter 5 - AS Nida

odel 5-1: Simple Call Center
rrivals, Direct to Service (cont’d.)
Decide module – Trunk Line Available?
Type = 2-way by Condition
– Select (logical) Expression for “If”
NR() is number of units of that resource that are busy now
MR() is number of units of that resource that exist now
False – Record rejected call counter, Dispose
True:
– Seize a unit of Trunk Line Resource – Release later
Resources data module for Trunk Line and other Resource levels
– Increment Variable Total WIP for number of active calls
Used in stopping rule at or after 6pm to sense if system is empty
– Store module to enable entity animation during next Delay module
Add Storage animation separately, identify with this logical storage by name
Storage data module – entry made there by Store module
– Delay module to listen to initial recording, make selection
Could have used Process module, but this is simpler, faster
– Unstore module to make entity animation disappear
Alternate strategy –
Queue module from
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