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Arena Material: chapter 5 - AS Nida

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odel 5-1: Simple Call Center<br />

nimation<br />

Place three Storage animations<br />

Initial Recording Delay, Tech Call Recording Delay, Order<br />

Status Delay<br />

Select proper Identifier in each from pull-down list<br />

Graphic behaves like Queue animations<br />

Four Queue animations<br />

Three tech-support call product types, sales<br />

Came with four Process modules specifying Seize<br />

Resource animations for three tech-support<br />

types, sales Resources<br />

Multi-unit Resource animations, as in Models 4-3, 4-4

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