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Social Marketing

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From Behavior to Strategies 41<br />

Determinants and the Concept of Exchange<br />

From Determinants to Program Activities<br />

Using your research and the analysis of your audience, the last step is to link the three or four<br />

priority determinants, and the benefits and barriers to interventions, or program activities. This<br />

linking requires a bit of science and creativity. You must answer the question: Can these determinants<br />

be changed and, if so, can my program activities help these changes?<br />

Some determinants may not be easily changed, and you may decide to put your program efforts<br />

(and resources) into those that can be more easily affected.<br />

Use the strengths of program activities to guide the matching. For example, mass media can<br />

reach more of your audience and is a better way to promote social norms or attitudes. Workshops<br />

and one-on-one interventions can more effectively instill skills and self-efficacy.<br />

When matching program activities to determinants, also ask yourself:<br />

• How can we promote the benefits?<br />

• How can we minimize the barriers?<br />

• Are there certain activities that are better suited to subsegments of my target audience?<br />

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