Safer is Smarter - Kauai Island Utility Cooperative

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40 KIUC CURRENTS By Anne Barnes You Can Help KIUC Crews Be Safe At first, utility poles may seem like ideal places for posters, signs or even clotheslines. However, these items and the staples and nails left behind when they are removed create serious safety hazards for KIUC workers. Protruding staples can cut into workers’ rubber gloves, exposing them to extreme danger when working on power lines. Nails can hamper workers’ climbing spikes from properly digging in, again subjecting workers to injury. Signs can cause auto accidents by distracting drivers and blocking pole reflectors. Also, fallen signs litter the roadway and take away from the beauty of our island. The Public Utilities Commission’s General Order #6, Rule #34 regarding “Foreign Attachments” strictly prohibits affixing any nonutility items to utility poles. It is KIUC’s responsibility to assure our workers are safe. Please help us by not attaching anything to utility poles. And, when you see KIUC crews removing foreign attachments from poles, please understand it is their job to do so, and it is for their own safety. To report emergencies or other safety matters, call KIUC 24 hours a day at 808.246.4300. Have you ever had to publicize a garage sale, a fundraiser or a business? Have you ever struggled to find just the right place to hang your clothesline? Mahalo for helping KIUC crews PLAY IT SAFE Photo by Shelley Paik
We listened to our members during the last rate case and redesigned our bill. Members said they would prefer a simpler and clearer bill format, so KIUC is introducing a new bill format that members will find more informative. Our new bill illustrated on the next two pages was designed to be easier to read and to provide members with more information about their electric charges. The bill still will include a 13month energy use graph, and comparative information on last period and the same period from the previous year. It also will include a more detailed breakdown of current charges including separate line items for base fuel charge and Energy Rate Adjustment Clause. The new bill does not change how the bill is created, from where the bill is mailed, due dates or payment options. Members are still divided into 20 geographical areas, which are referred to as “cycles.” Meter readers continue to go to each of these areas once a month to read the meters, and usage still is determined by subtracting the last reading from the current reading and coming up with the kilowatthour (kWh) difference. By Anne Barnes Monthly billing periods vary between 27 and 33 days. The bills for your cycle will be issued around the same time each month, but not necessarily on the same day. The following business day, the data is processed by KIUC’s billing department, and an electronic file is sent to KIUC’s bill print and mail service provider. Your bill is still due 25 days after the issue date. For example, if your bill is dated the 2nd of the month, your bill is due no later than the 27th of that same month. KIUC continues to provide various ways for you to pay your bill, including via mail, automatic bill payment, phone or online using Western Union Speedpay, in person at our office or at any Kaua‘i branch of First Hawaiian Bank. Remember, even with the new and improved format, you may view your billing information online at www.kiuc.coop. Just sign up for ebiz online account inquiry and follow the steps, and you will receive notification through email each time a new bill is issued. If you have additional questions regarding your bill, please call us at 246.4300. Photo by Shelley Paik New Bill Format OCTOBER 2010 41
Page 1 and 2: October 2010 Safer is Smarter
Page 3 and 4: October 2010 Volume 7, Number 5 Tab
Page 5 and 6: Installation is scheduled with the
Page 7 and 8: I have heard it said that “first
Page 9 and 10: All holiday lights, whether LED or
Page 11 and 12: Although a KIUC vehicle may be a co
Page 13 and 14: Photos by Shelley Paik KIUC’s ele
Page 15 and 16: Old GT2 control cab enclosure. A ma
Page 17 and 18: Director Ben Sullivan gives his rep
Page 19 and 20: Members enjoy chili and rice plates
Page 21 and 22: ONE OUT OF EVERY FOUR AMERICANS BEL
Page 23 and 24: Pharmacy Discount Frequently Asked
Page 25 and 26: TrickorTreating Tips A parent o
Page 27 and 28: 3. Papaya Seed Dressing Ahi 1 bottl
Page 29 and 30: KIUC submitted a revised Short Term
Page 31 and 32: County of Kaua‘i Charter Review C
Page 33 and 34: Avoid tree and utility conflicts to
Page 35 and 36: Trees can be a power line’s worst
Page 37 and 38: TARIFF RULE NO. 16 INTERRUPTION OF
Page 39: Photo by Shelley Paik Between KIUC
Page 43 and 44: LAST PAYMENT AMOUNT: 75.00 RECEIVED
Page 45 and 46: Request for Patronage Capital Refun
Page 47 and 48: PETERS, LEONARD PHILLIPS, EDWIN PIA
Page 49 and 50: STOCKSDALE, KAMANAWA L STUART, FORR
Page 51 and 52: TAY, PENG HWEE TAYAMEN, PATRICIO TA
Page 53 and 54: MURAYAMA, DENJI MUROFF, MITCHELL MU
Page 55 and 56: Simple Pleasures Kekaha Sunset Phot

Safer is Smarter - Kauai Island Utility Cooperative

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