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Founders Message - Max International Virtual Office

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corporate message<br />

22<br />

CorporaTe <strong>Message</strong><br />

Mike Larkins: <strong>Max</strong> Enters Phase II<br />

I am really honored and excited to be a part of the <strong>Max</strong> Corporate team.<br />

We have tremendous potential and opportunity in front of us. I would<br />

like to share some insights that might help you better understand where<br />

we have been and where we are going.<br />

All companies pass through three distinct phases of growth. Most ventures<br />

are started by an entrepreneurial individual or group that has a great<br />

idea that they launch and then work like crazy to make it successful. This<br />

is referred to as Phase I. Phase I is where companies begin—and most<br />

end. A new business comes to market with a product or an idea, and the<br />

first priority is to discover a “success pattern” before time runs out. The<br />

game is survival.<br />

With survival as the only thing that matters, most Phase I companies<br />

do a lot of muddling around, going in one direction, and then another. In this phase you must have cash<br />

flow to survive, so companies try a lot of things, make a lot of mistakes and do some things that turn out to<br />

be self-defeating. It is characterized by lots of crisis-to-crisis management with corporate leaders working<br />

very hard to figure out the “success pattern.” It is characterized by experiences of excitement, confusion,<br />

inventing, learning, anxiety, hope, trial and error, risk taking, frustration, elation, and innovation. Phase I is<br />

an exhilarating roller coaster ride with plenty of ups and downs. <strong>Max</strong> <strong>International</strong> is emerging from Phase I<br />

and company employees and <strong>Max</strong> Associates can all relate to the scenario described above. <strong>Max</strong> <strong>Founders</strong>,<br />

company executives, field leaders and Associates did well. Everyone should be congratulated for navigating<br />

and surviving the challenges of Phase I.<br />

We have learned in Phase I that <strong>Max</strong>GXL and <strong>Max</strong> WLX are incredible products that really work. We have<br />

a Compensation Plan that exceeds industry expectations. We have a developing company culture that<br />

attracts and creates loyal Associates and customers. We have unique <strong>Founders</strong> and executives that want <strong>Max</strong><br />

<strong>International</strong> to become a pace-setter in the industry. Most would agree that we have discovered a unique<br />

“success pattern.”<br />

With the success pattern in place, Phase II begins with relatively fast growth. All the pieces start to come<br />

together. The mission of Phase II is to take the “success pattern” and duplicate it everywhere possible. Phase<br />

II shifts the focus from survival to predictability. The company must become “effective” and “efficient” in its<br />

operations, systems and service. In Phase I, almost everything is tolerated if it helps the company survive.<br />

In Phase II, we look for ideas and systems that help us create uniformity, consistency and simplicity that will<br />

help Associates grow their business. It is the time when the company scales up its personnel, systems and<br />

overall capabilities to support the growth that the field creates. Phase II is about stability. Words that describe<br />

Phase II are: normal, comfortable, systematic, profitable, structured, repetition, duplication and success.<br />

As <strong>Max</strong> enters this phase of its growth and evolution, the company’s collaboration with field leaders and<br />

Associates is of paramount importance. Cross-line systems like our 5-point “<strong>Max</strong> Story” presentation become

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