Connected is also available to download as a PDF file

ISS Review
As in every department across the
University, ISS has had to reduce its
costs. The Voluntary Leavers Scheme
(VLS) allowed us to address this and
significant savings were achieved. Most
services continued to run as normal
following VLS, although there were some
changes, such as the closure of the IT
Shop and reductions in the IT Training
Unit. Where possible alternatives have
been provided - for example goods
purchased through the IT Shop are
available through Science Warehouse or
the University's online store (see
‘Software in Store’ opposite) and a wide
range of e-learning has been launched.
ISS is now in a formal review process.
The review is not just about cost savings,
but about making sure that the services
provided by ISS are efficient, effective
and aligned to the needs of the
University. The review will also address
any short term imbalances generated by
VLS. Building on the work carried out in
2009 for the University IT Delivery review
World Cup traffic
Earlier in the year, the University’s
connection to the regional network
(YHMAN) and onto the internet was
upgraded from 1 Gbps (Gigabits per
second) to 2 Gbps
The decision to upgrade the YHMAN
connection to 2 Gbps was taken to
improve services across the University,
but it was needed a lot sooner than
expected. During the England vs.
Updated IT induction
The new Student IT induction can be accessed from http://iss.leeds.ac.uk/inductions
The online student IT induction has been
completely updated for the start of the
new session.
Students will hopefully find the new ‘look
and feel’ much easier to navigate, and
the information more accessible.
The induction helps students find out
about the IT services available, to ensure
that they make the best use of them
while they are at Leeds. It also covers the
basics of IT so all students, whatever
their background, are able to log on, print
and access the Student Portal and the
VLE. Because it's online, it's available all
year round and can be accessed by any
student, in any department, at any time.
There is also a similar online induction for
University staff (also available at
http://iss.leeds.ac.uk/inductions), which
(UITD) to identify ISS services, the
review will allow us to consult with our
users (people who use our services) and
customers (people who directly pay for
our services) more widely. Inevitably the
scale of cost pressures will require a
change in some services, but the review
will help us make sure that we can
prioritise those areas most closely
aligned to the student experience and
academic need.
Slovenia World Cup game, network traffic
coming into the University peaked at 1.2
Gbps as students and staff watched the
match online.
This level of traffic is exceptional
considering normal use during the
summer break is around 350 Mbps but
the service proved faultless, which is
more than can be said of our national
team!
includes information on Corporate and
Academic services. Printable text-only
versions (PDF) are also available.