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The quick,<br />

get me connected guide<br />

Information on connecting and<br />

using the residence network


2<br />

The quick,<br />

get me connected guide<br />

Information on connecting and using the residence network<br />

Introduction<br />

This guide is designed to help you get<br />

connected to the residence network as<br />

quickly as possible, each section provides an<br />

overview on connecting, using the network<br />

and other services you may need during your<br />

time at <strong>University</strong>. Should you require any<br />

further information, follow the links or contact<br />

the <strong>ISS</strong> helpdesk on 0113 343 3333<br />

For more information, click the following:<br />

http://www.leeds.ac.uk/iss/issconnect<br />

3


4<br />

The quick, get me connected guide<br />

Getting connected<br />

If you have not changed the default setting<br />

on your computer, you should be able to<br />

connect straight away, please read the<br />

security section before connecting.<br />

Try this first<br />

The first time you connect, the network will<br />

try to redirect you to the registration page,<br />

some browsers think they know better and<br />

stop this, if the first time you try and connect<br />

you don’t get your home page, try entering<br />

the following web address:<br />

http://netreg2.leeds.ac.uk/<br />

If you are still having problems, please check<br />

the following:<br />

Network settings<br />

l Connect your computer to the wall socket<br />

using the patch cable provided.<br />

l Configure the network card to use TCP/IP<br />

(see right).<br />

Connecting<br />

your cable<br />

l You should have received a network cable<br />

when you arrived, if not, the site <strong>of</strong>fice has<br />

spares and also the <strong>ISS</strong> helpdesk.<br />

l You may find that you have a dual network<br />

outlet installed in your study room. We<br />

only provide connectivity through one<br />

outlet and we try to ensure this is the<br />

left hand one but if you are experiencing<br />

connection issues, try the other one just to<br />

be sure.<br />

Windows Vista<br />

Network settings<br />

Windows Vista will automatically default to a<br />

wireless network if one is present when you<br />

start your computer up for the first time at<br />

<strong>Leeds</strong>, please ensure that you are attempting<br />

to connect to the local area connection<br />

to gain the full benefits <strong>of</strong> the residence<br />

network.<br />

From the start button<br />

l Network<br />

l Network and Sharing Centre<br />

l Manage network connections<br />

l Right click on Local Area<br />

Connection<br />

l Properties (agreeing to permission<br />

request if required)<br />

l Double click on Internet Protocol<br />

Version 4 (TCP/IPv4)<br />

Check that both the Obtain IP<br />

address automatically and Obtain<br />

DNS server address automatically<br />

check boxes are checked.<br />

You may also want to consider while you’re in<br />

the Network and Sharing Centre to<br />

l Uncheck the tick box against Internet<br />

Protocol Version 6 (TCP/IPv6)<br />

l Check that Internet Connection Sharing<br />

is not enabled from the Sharing tab,<br />

everyone in your residence has a<br />

connection so there’s no need to be<br />

generous with yours!!!<br />

Browser settings<br />

Same as Windows XP, see page 7<br />

Information on connecting and using the residence network<br />

5


6<br />

The quick, get me connected guide<br />

Apple MAC<br />

Network settings<br />

Your MAC will automatically default to a<br />

wireless network if one is present when you<br />

start your MAC up for the first time at <strong>Leeds</strong>.<br />

Please ensure that you are using the Ethernet<br />

connection to gain the full benefits <strong>of</strong> the<br />

residence network.<br />

From the desktop<br />

l System preferences,<br />

l Network,<br />

l Select Using DHCP from the<br />

preference drop down menu,<br />

l Click apply.<br />

Browser settings<br />

Safari should automatically connect you<br />

to the internet. The first time you<br />

connect you will be presented with the<br />

authentication page.<br />

Windows XP<br />

Network settings Browser settings<br />

From the Control Panel<br />

l Network and Internet<br />

Connections,<br />

l Network Connections,<br />

l Local Area Connection icon.<br />

l Click on the Properties button.<br />

Check that the Obtain IP address<br />

automatically and Obtain DNS server<br />

address automatically check boxes<br />

are checked.<br />

l Tools, Internet Options.<br />

l Connections tab, select either<br />

Never dial a connection or<br />

Connection via a local area<br />

network.<br />

l Click on LAN Settings and ensure<br />

that none <strong>of</strong> the available boxes are<br />

checked.<br />

Information on connecting and using the residence network<br />

7


8<br />

8<br />

The quick, get me connected guide<br />

Security and<br />

application<br />

restrictions<br />

When using the residence network, ensure<br />

your computer is secured at all time by<br />

following these simple steps:<br />

l Make sure you have Anti-Virus s<strong>of</strong>tware<br />

(a free copy <strong>of</strong> Mcafee Anti-Virus is<br />

available from the <strong>University</strong> if required)<br />

installed and that it’s up to date.<br />

lNetwork Make sure that your usage operating<br />

Before system you has register, all updates you must and agree security to the<br />

terms patches and conditions installed & <strong>of</strong> kept the resident up to date. network<br />

lwhich Ensure can be your found operating at the system rear <strong>of</strong> this is guide.<br />

Access protected to the with Internet a strong is provided password. by the<br />

lJANET You academic may also want network to install and you a firewall, must<br />

abide but by please its rules. ensure you read all<br />

For documentation more information as can they be can found sometimes at the<br />

following have an web effect pages: on connectivity.<br />

Peer http://campus.leeds.ac.uk/isms<br />

to Peer applications are not permitted<br />

on http://www.ja.net/services/publications/<br />

the residence network, if one <strong>of</strong> these<br />

applications policy/aup.html is seen running on your<br />

computer, actions will be taken to block<br />

it. If you are running non encrypted P2P<br />

applications Registration<br />

then all network traffic associated<br />

with the application will be blocked. If you are<br />

Once you have connected, you will be<br />

running en encrypted P2P applications, you<br />

automatically presented with the registration<br />

will be quarantined from the network for a<br />

page. Follow the onscreen instructions to<br />

period <strong>of</strong> 2 minutes. If after that time you have<br />

register for the service. If you don’t have your<br />

stopped using the application, connectivity will<br />

username and password, click the link on the<br />

be restored, otherwise you will be quarantined<br />

registration page or go to:<br />

for a further 2 minutes.<br />

http://portal.leeds.ac.uk<br />

On campus<br />

There are also other services on campus that<br />

may help you whilst at <strong>Leeds</strong>, these include:<br />

IPTV<br />

Wireless<br />

The Apart <strong>University</strong> from providing has wireless connection network to the access<br />

across internet campus, and <strong>University</strong> for more services, information: the<br />

residence network also allows you to use the<br />

http://www.leeds.ac.uk/iss/wireless<br />

IPTV service, enabling you to watch TV on<br />

Clusters your computer.<br />

There You will are need computers to download clusters and spread install across the<br />

the IPTV campus, client and for abide more by information: the current TV<br />

http://www.leeds.ac.uk/iss/clusters<br />

licensing laws, more information can be<br />

found at:<br />

Library http://www.leeds.ac.uk/iss/issconnect/iptv.html<br />

A lot <strong>of</strong> library services are online, so you can<br />

look up information and research for your<br />

assignments from wherever you are. Start at<br />

Desktop Anywhere<br />

the library homepage:<br />

http://www.leeds.ac.uk/library<br />

Desktop Anywhere allows you to remotely<br />

access many <strong>of</strong> the resources found on<br />

the student desktop, including applications,<br />

on-campus restricted websites and your<br />

Support<br />

home directory.<br />

If Log you in have to the any Portal problems at http://myuni.leeds.<br />

or queries relating<br />

to ac.uk, the residence select the network, “Computing support & Libraries” and<br />

guidance tab and click is provided on the Desktop by the <strong>ISS</strong> Anywhere helpdesk, link.<br />

they can be contacted on:<br />

The first time you access the service,<br />

http://www.leeds.ac.uk/iss/helpdesk<br />

you may need to download the Desktop<br />

Tel: Anywhere internal client. 33333 For more information, see<br />

external http://www.leeds.ac.uk/iss/desktopanywhere<br />

(0113) 343 3333<br />

Email: helpdesk@leeds.ac.uk<br />

Security and<br />

1. Compliance with Policy<br />

Those using computers connected to the<br />

network at the <strong>University</strong> <strong>of</strong> <strong>Leeds</strong> must do<br />

application<br />

so in accordance with the <strong>University</strong>’s policy<br />

framework governing such activity.<br />

restrictions<br />

All users must fully comply with the<br />

<strong>University</strong>’s<br />

When using<br />

Use<br />

the residence<br />

<strong>of</strong> Computer<br />

network,<br />

Systems<br />

ensure<br />

Policy<br />

when<br />

your computer<br />

using any<br />

is<br />

computer<br />

secured at<br />

connected<br />

all time by<br />

to any<br />

<strong>University</strong><br />

following these<br />

network.<br />

simple steps:<br />

l<br />

Access<br />

Make<br />

to<br />

sure<br />

the Internet<br />

you have<br />

is<br />

Anti-Virus<br />

provided by<br />

s<strong>of</strong>tware<br />

the<br />

Joint<br />

(a<br />

Academic<br />

free copy<br />

Network<br />

<strong>of</strong> Mcafee<br />

(JANET).<br />

Anti-Virus<br />

All<br />

is<br />

users<br />

must<br />

available<br />

abide by<br />

from<br />

the<br />

the<br />

JANET<br />

<strong>University</strong><br />

Acceptable<br />

if required)<br />

Use<br />

Policy<br />

installed<br />

(AUP)<br />

and<br />

when<br />

that<br />

using<br />

it’s up<br />

any<br />

to<br />

<strong>University</strong><br />

date.<br />

Network. l Make See sure http://www.ja.net/services/<br />

that your operating<br />

publications/policy/aup.html system has all updates and for security the<br />

full AUP. patches installed & kept up to date.<br />

l Ensure your operating system is<br />

protected with a strong password.<br />

l You may also want to install a firewall,<br />

but please ensure you read all<br />

documentation as they can sometimes<br />

have an effect on connectivity.<br />

Peer to Peer applications are not permitted<br />

on the residence network, if one <strong>of</strong> these<br />

applications is seen running on your<br />

computer, actions will be taken to block<br />

it. If you are running non encrypted P2P<br />

applications then all network traffic associated<br />

with the application will be blocked. If you are<br />

running en encrypted P2P applications, you<br />

will 2. be Additional quarantined Rules from the Relating network for to a<br />

the Residence Network<br />

period <strong>of</strong> 2 minutes. If after that time you have<br />

stopped using the application, connectivity will<br />

be The restored, following otherwise Terms & you Conditions will be quarantined relate to<br />

for the a usage further <strong>of</strong> 2 computers minutes. connected to the<br />

residence network. It is the responsibility <strong>of</strong><br />

each resident to read and comply with these<br />

Terms On & campus<br />

Conditions.<br />

These<br />

There are<br />

Terms<br />

also<br />

&<br />

other<br />

Conditions<br />

services<br />

are<br />

on<br />

subject<br />

campus that<br />

to<br />

may<br />

periodic<br />

help you<br />

review<br />

whilst<br />

and<br />

at<br />

change<br />

<strong>Leeds</strong>, these<br />

by the<br />

include:<br />

<strong>University</strong>. The latest version <strong>of</strong> these and the<br />

Wireless<br />

<strong>University</strong>’s Use <strong>of</strong> Computer Systems Policy<br />

can The be <strong>University</strong> found at has wireless network access<br />

http://campus.leeds.ac.uk/isms.<br />

across campus, for more information:<br />

http://www.iss.leeds.ac.uk<br />

The version <strong>of</strong> documents on this website<br />

supersedes Clusters all previous versions. Each<br />

resident will be notified by email <strong>of</strong> any<br />

major<br />

There<br />

changes<br />

are computers<br />

to these<br />

clusters<br />

Terms<br />

spread<br />

& Conditions.<br />

across<br />

Residents<br />

the campus,<br />

are<br />

for<br />

required<br />

more information:<br />

to familiarise<br />

themselves http://www.leeds.ac.uk/iss/clusters<br />

with any changes via the<br />

above web address and to fully comply with<br />

all Library requirements.<br />

A lot <strong>of</strong> library services are online, so you can<br />

These Terms & Conditions apply regardless<br />

look up information and research for your<br />

<strong>of</strong> whether network connection is effected<br />

assignments from wherever you are. Start at<br />

using privately owned equipment, through<br />

the library homepage:<br />

equipment owned by the <strong>University</strong>, or<br />

via http://www.leeds.ac.uk/library<br />

equipment owned by a third party.<br />

Compliance with these terms is a condition<br />

<strong>of</strong> continued service provision to any resident<br />

by the <strong>University</strong>.<br />

9<br />

Information on connecting and using the residence network


10<br />

The quick, get me connected guide<br />

Support<br />

If you have any problems or queries relating<br />

to the residence network, support and<br />

guidance is provided by the <strong>ISS</strong> helpdesk,<br />

they can be contacted on:<br />

http://www.leeds.ac.uk/iss/helpdesk<br />

Tel: internal 33333<br />

external (0113) 343 3333<br />

Email: helpdesk@leeds.ac.uk<br />

If you’ve tried messing with the network<br />

settings and you still cannot connect, don’t<br />

worry we can help, there are a number <strong>of</strong><br />

support options available:<br />

l Onsite surgeries During the first two weeks<br />

<strong>of</strong> term, we provide onsite surgeries at the<br />

larger residences, these are held in the<br />

evenings at the following residences. Check<br />

out the posters onsite for more details.<br />

Onsite Surgeries<br />

l Onsite support If you require assistance<br />

in your room, give the helpdesk a ring on<br />

0113 343 3333 and they can arrange<br />

for a member <strong>of</strong> our support team to visit<br />

you between 6pm and 9pm<br />

Monday-Friday.<br />

l Laptop appointments If you are having<br />

problems and using a laptop, you can<br />

bring it to the <strong>ISS</strong> helpdesk and get one<br />

<strong>of</strong> our support team to take a look but<br />

you must book in advance by calling<br />

0113 343 3333<br />

Monday Tuesday<br />

w/c 21st September 2009<br />

Wednesday Thursday<br />

Bodington Hall Foyer Leodis Common room Devonshire Hall Foyer Lupton Site Office<br />

5pm-7pm<br />

5pm-7pm<br />

5pm-7pm<br />

5pm-7pm<br />

Monday<br />

w/c 28th September 2009<br />

Tuesday Wednesday<br />

Clarence Dock Site <strong>of</strong>fice James Baillie Conservatory Oxley Main hall entrance<br />

5pm-7pm<br />

5pm-7pm<br />

5pm-7pm<br />

Terms and Conditions <strong>of</strong> Connectivity<br />

– Residence Network<br />

1. Compliance with Policy<br />

Those using computers connected to the<br />

network at the <strong>University</strong> <strong>of</strong> <strong>Leeds</strong> must do<br />

so in accordance with the <strong>University</strong>’s policy<br />

framework governing such activity.<br />

All users must fully comply with the<br />

<strong>University</strong>’s Use <strong>of</strong> Computer Systems Policy<br />

when using any computer connected to any<br />

<strong>University</strong> network.<br />

Access to the Internet is provided by the<br />

Joint Academic Network (JANET). All users<br />

must abide by the JANET Acceptable Use<br />

Policy (AUP) when using any <strong>University</strong><br />

Network. See http://www.ja.net/services/<br />

publications/policy/aup.html for the<br />

full AUP.<br />

2. Additional Rules Relating to<br />

the Residence Network<br />

The following Terms & Conditions relate to<br />

the usage <strong>of</strong> computers connected to the<br />

residence network. It is the responsibility <strong>of</strong><br />

each resident to read and comply with these<br />

Terms & Conditions.<br />

These Terms & Conditions are subject<br />

to periodic review and change by the<br />

<strong>University</strong>. The latest version <strong>of</strong> these and the<br />

<strong>University</strong>’s Use <strong>of</strong> Computer Systems Policy<br />

can be found at<br />

http://campus.leeds.ac.uk/isms.<br />

The version <strong>of</strong> documents on this website<br />

supersedes all previous versions. Each<br />

resident will be notified by email <strong>of</strong> any<br />

major changes to these Terms & Conditions.<br />

Residents are required to familiarise<br />

themselves with any changes via the<br />

above web address and to fully comply with<br />

all requirements.<br />

These Terms & Conditions apply regardless<br />

<strong>of</strong> whether network connection is effected<br />

using privately owned equipment, through<br />

equipment owned by the <strong>University</strong>, or<br />

via equipment owned by a third party.<br />

Compliance with these terms is a condition<br />

<strong>of</strong> continued service provision to any resident<br />

by the <strong>University</strong>.<br />

11<br />

Information on connecting and using the residence network


12<br />

The quick, get me connected guide<br />

Responsibility for compliance with these<br />

Terms & Conditions resides with each<br />

resident, and accountability remains with<br />

each resident should they allow others<br />

(students and non-students) to breach<br />

these Terms & Conditions using network<br />

connection facilities made available to them<br />

as part <strong>of</strong> their residence contract.<br />

2.1 Peer to Peer S<strong>of</strong>tware<br />

The use <strong>of</strong> peer to peer file sharing<br />

applications for the distribution <strong>of</strong> copyright<br />

protected material is prohibited on all<br />

computers connected to the residence<br />

network and all such application must be<br />

disabled or removed prior to connectivity.<br />

The Internet is ‘policed’ by agencies who<br />

act on behalf <strong>of</strong> film, television, music<br />

and electronic book producers looking for<br />

breaches <strong>of</strong> their clients’ copyrights. Where<br />

reports are received by the <strong>University</strong> that a<br />

resident has infringed the copyright <strong>of</strong> the<br />

owner it brings the <strong>University</strong> into disrepute<br />

and exposes us, as ‘Internet Service<br />

Providers’, to possible legal action. The<br />

resident perpetrating the infringement may<br />

also be subject to legal action.<br />

To reduce this exposure the <strong>University</strong> will<br />

monitor the residence network for peer to<br />

peer traffic and will automatically block or<br />

suspend the connection <strong>of</strong> residents whose<br />

computers are detected with such s<strong>of</strong>tware<br />

active for a period <strong>of</strong> 2 minutes.<br />

All non encrypted peer to peer applications<br />

found on the residence network will have<br />

their connections dropped. Residents who<br />

are detected with encrypted peer to peer<br />

applications active on their computers will<br />

receive notification that their connection<br />

has been suspended along with the reason<br />

why. After 2 minutes <strong>of</strong> the connection being<br />

suspended connectivity will be resumed,<br />

but the disconnection will immediately be<br />

reinstated if the peer to peer s<strong>of</strong>tware (or<br />

any other peer to peer s<strong>of</strong>tware) is detected<br />

as being active. This process will continue<br />

until such time as no active peer to peer<br />

applications are detected.<br />

Any resident who is detected repeatedly<br />

attempting to use peer to peer s<strong>of</strong>tware may<br />

have their network connection suspended<br />

in accordance with Section 2.6, whilst<br />

disciplinary procedures are initiated.<br />

2.2 Responsibility for Security Maintenance<br />

Responsibility for maintaining the effective<br />

security <strong>of</strong> residents’ owned/controlled<br />

computers attached to the network, by<br />

updating service packs, applying security<br />

patches and maintaining up to date virus<br />

protection s<strong>of</strong>tware etc., resides with each<br />

respective resident.<br />

Failure to maintain effective levels <strong>of</strong> security<br />

may result in the suspension <strong>of</strong> access to the<br />

network until pro<strong>of</strong> <strong>of</strong> sufficient protection is<br />

in place.<br />

2.3 Commercial Matters<br />

The resale (or making available to others with<br />

or without charge) <strong>of</strong> network and computing<br />

services (for example through hubs, proxy<br />

services or wireless facilities) is prohibited.<br />

2.4 <strong>University</strong> Responsibility & Liability<br />

The <strong>University</strong> accepts no responsibility for<br />

the security <strong>of</strong> any privately owned or third<br />

party computer attached to its network, or<br />

any liability for any damage to any such<br />

device how so ever caused. This disclaimer<br />

also extends to any other network which the<br />

<strong>University</strong> does not provide (including its<br />

components) to which private, third party or<br />

<strong>University</strong> equipment may be attached by<br />

a resident.<br />

2.5 Suspension or Termination <strong>of</strong> Services<br />

The Director <strong>of</strong> <strong>ISS</strong> may immediately<br />

suspend access to the <strong>University</strong> network<br />

by any resident suspected <strong>of</strong> contravention<br />

<strong>of</strong> any <strong>of</strong> these Terms & Conditions. After<br />

enquiries, the Director <strong>of</strong> <strong>ISS</strong> may:<br />

l Reinstate network access;<br />

l After consultation with the relevant Head<br />

<strong>of</strong> School/Department and the Director<br />

<strong>of</strong> Residential and Commercial Services,<br />

continue network suspension for an<br />

agreed period, or terminate the contract.<br />

Where a decision is taken to continue the<br />

suspension or terminate network connection,<br />

the resident concerned has an automatic<br />

right <strong>of</strong> appeal to the director <strong>of</strong> Residential<br />

and Commercial Services.<br />

Contravention <strong>of</strong> any <strong>of</strong> these conditions<br />

also renders the person responsible liable<br />

to action under the <strong>University</strong>’s disciplinary<br />

procedure as provided in Statute IV.<br />

13<br />

Information on connecting and using the residence network


Version: Generic<br />

Designed by roomfordesign.co.uk<br />

<strong>University</strong> <strong>of</strong> <strong>Leeds</strong><br />

<strong>Leeds</strong>, United Kingdom<br />

LS2 9JT<br />

Tel. 0113 243 1751<br />

www.leeds.ac.uk<br />

Doc No: MA61668

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