Importance-Satisfaction Rating

2012 DirectionFinder Survey for the City of Shoreline
Q12. From which of the following have you received information about City projects, issues, services, and events?
N=891
Number of years lived in the City of Shoreline
How would you rate the
condition of your neighborhood?
Average
or Below
5 or less 6 to 10 11 to 15 16 to 20 21 to 30 31+ Excellent Good Average
1 2 3 4 5 6 1 2 3
Q12. From which have you received information about City projects, issues, services, & events
1=City newsletter
"CURRENTS"
2=City's Parks & Recreation
guide
3=City cable channel
(Comcast 21 or Verizon 27)
89.6% 92.5% 94.2% 92.8%
61.7% 71.2% 79.6% 74.8%
7.5% 8.2% 10.7% 17.1%
92.9% 94.0% 94.7% 93.4% 90.7%
72.9% 66.7% 76.3% 69.0% 68.6%
15.3% 12.0% 11.5% 12.3% 10.5%
4=City website 41.3% 43.2% 35.0% 30.6% 31.8% 28.0% 32.8% 37.6% 34.0% 35.5%
5=Online resources 27.9% 21.9% 21.4% 19.8% 20.0% 11.3% 27.5% 19.9% 18.9% 20.9%
6=Involvement in
neighborhood association or
Block Watch
13.9% 21.9% 17.5% 15.3%
19.4% 15.3% 22.1% 17.2% 15.1%
7=Television news 14.4% 18.5% 23.3% 27.9% 31.2% 28.7% 25.2% 23.3% 23.5% 23.6%
8=Other 11.4% 13.7% 16.5% 10.8% 14.7% 12.7% 22.9% 12.8% 10.5% 13.5%
0=None chosen 3.5% 2.1% 0.0% 0.9% 2.9% 2.7% 1.5% 2.0% 2.3% 2.2%
ETC Institute Cross-Tabular Data - 39
Total
92.3%
69.9%
11.4%
16.9%