Finishing ! - Danfoss.com
Finishing ! - Danfoss.com
Finishing ! - Danfoss.com
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Sales & Marketing intranet<br />
User satisfaction survey<br />
In August, we conducted a user satisfaction survey of our Sales & Marketing intranet, which<br />
covers the areas of: Sales & marketing tools, eBusiness, Pricing & Business Support, <strong>Danfoss</strong><br />
Learning – DEN and Strategic Marketing.<br />
The results showed an overall satisfaction of 3.3 (1 = very satisfied and 7 is very dissatisfied),<br />
which is slightly above average. The general satisfaction within the five areas was almost at<br />
the same level (varying from 3.1 – 3.4). We also asked whether it is easy to find the things<br />
people are looking for? Here the result was 3.2 (1 = very easy and 7 is very difficult), again<br />
slightly above average.<br />
In order to improve the satisfaction of our S&M intranet, we are right now in the process of<br />
evaluating and to start implementing several of the improvements that were pointed out by<br />
you in the survey. Some examples:<br />
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