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OUT THE DOOR<br />

WWW.INTELLIGENTUTILITY.COM /// JULY/AUGUST 2011<br />

46<br />

The advanced<br />

smart <strong>grid</strong><br />

+ + Viewing the trends<br />

By Andres Carvallo and John Cooper<br />

JUNE MARKED THE RELEASE OF THE ADVANCED SMART GRID:<br />

Edge Power Driving Sustainability, a new book by Andres Carvallo<br />

and John Cooper. The following excerpt comes from Chapter 6, “Today’s<br />

Smart Grid.”<br />

State smart <strong>grid</strong> dockets<br />

The year 2010 saw progress on many state fronts in implementing smart <strong>grid</strong><br />

plans of electric utilities. In many cases, the utilities and regulators worked well<br />

together to launch projects without major issues. In others, regulators saw themselves<br />

repeatedly put in the position of reacting to unintended, negative impacts<br />

of smart <strong>grid</strong> implementations. Viewed together as a trend line, these separate<br />

cases help us draw some conclusions.<br />

Oklahoma and OGE<br />

Oklahoma Gas & Electric (OGE), the recipient of $130 million in DOE FOA 58<br />

smart <strong>grid</strong> investment grants, successfully maneuvered the<br />

regulatory process from June to August 2010 and received<br />

approval for its Positive Energy Smart Grid program. The<br />

OCC preapproved up to $366.4 million in program costs<br />

for the system, with the principal focus on smart meters.<br />

From June to August 2010, the OCC approval for a large<br />

smart <strong>grid</strong> project shone as a bright light in comparison to the other cases<br />

documented in this section.<br />

California and PG&E<br />

In September 2009, California utility giant Pacific Gas and Electric Company<br />

(PG&E) faced a challenge to its multibillion-dollar AMI deployment, at the<br />

time one of the largest and most ambitious rollouts of the<br />

new technology in the world, kicking off a trend of consumer<br />

backlash to smart <strong>grid</strong> that has only grown as the year<br />

progressed. As if to prove the adage that pioneers are the ones<br />

who get arrows in their backs, PG&E was sued by consumers<br />

in the San Joaquin Valley <strong>over</strong> abnormally high electric bills<br />

that they attributed to their new smart meters.<br />

As many insiders suspected all along, the results of an official inquiry revealed<br />

in September 2010 that the meters worked perfectly all along, but PG&E had<br />

dropped the ball in helping its customers understand the changes underway.<br />

CPUC Commissioner Nancy Ryan put it succinctly, “Better communication and<br />

customer service will help ensure that consumers see smart meters as something<br />

that is done for them, not to them.”<br />

Texas and Oncor<br />

Similarly, Texas utility Oncor came<br />

under fire for its AMI rollout a few<br />

months after PG&E did.<br />

With the benefit of going<br />

second, Texas regulators<br />

reacted much quicker than<br />

their California colleagues,<br />

hiring Navigant to investigate<br />

to identify root causes.<br />

Investigation results in July 2010<br />

likewise found the technical performance<br />

of the meters impeccable, but<br />

those consumers had high bills<br />

because of an unusually cold winter<br />

and that communication and education<br />

could have helped consumers<br />

better understand the changes, underscoring<br />

the lessons of the California<br />

case—consumer awareness will be<br />

critical to the success of the smart <strong>grid</strong>.<br />

Public opinion on both of these cases<br />

appears likely to influence the longterm<br />

future of smart <strong>grid</strong> initiatives<br />

and, as the following cases show, the<br />

funding for such initiatives as well.<br />

Hawaii and HECO<br />

In Hawaii, there was yet another challenge<br />

to smart <strong>grid</strong> in June 2010, but<br />

this time it did not concern a consumer<br />

issue per se. The Hawaii<br />

Solar Energy Association<br />

(HSEA) challenged plans<br />

for the pilot, claiming that<br />

Hawaii Electric Company<br />

(HECO) was “putting the<br />

cart before the horse,” since the pilot’s<br />

principal goal was to ratify technology<br />

decisions around a smart metering<br />

system, but it used a network approach<br />

that HSEA claimed would be<br />

incapable of supporting future longterm<br />

utility needs to integrate applications<br />

beyond smart metering, notably,<br />

solar PV systems and other forms of<br />

renewable energy.<br />

When it comes to renewable energy<br />

integration, Hawaii is a bellweather<br />

state—nearly 90 percent of its electricity<br />

is powered by imported oil, their<br />

electricity rates are the highest in the

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