IBM Presentation Template Full Version

IBM Electronic Support Collateral
22
Use these Electronic Support links to learn more about all the tools and resources.
Electronic Support brief overview presentation with audio
This is an abbreviated set of overview charts for the Electronic Support portfolio of tools and resources.
Electronic Support tool trifold
This trifold is a double-sided page in .pdf format with hyperlinks that briefly describes each tool and its
benefits. Clients can review the IBM Electronic Support portfolio of tools and resources and access the
tools that are of interest.
Electronic Support web page provides an introduction to IBM Electronic Support
Six tool categories are separated by tabs where the features and benefits of the Electronic Support
tools display.
Getting Started with IBM Support
Getting Started with IBM Support is a one-page editable document that provides a sequential view of
IBM Support.
Electronic Support one-page marketing piece .pdf format
This single-sided .pdf file can be shared with clients to introduce them to IBM Electronic Support.
Descriptive information about the benefits of the tools is presented at a high level.
Electronic Support overview presentation
Use these charts to introduce your clients to the IBM Support Portal and all the tools and resources
available to them in the IBM Electronic Support portfolio.
Service Request Quick Start Guide
Service Request Quick Start Guide (external) guides clients through the registration process, allowing
them as Basic users, to create and edit just their own
Electronic Support tool videos
These short videos include a number of Electronic Support tools and provide the training needed to
enable a client to experience the benefits of using the tool.
© 2013 IBM Corporation
© 2010 IBM Corporation