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The slow build - Express

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TASC recruiter Dana McLee has lots of highly technical,<br />

clearance-required jobs to fill — but not enough candidates<br />

<strong>The</strong> needle in a haystack<br />

By MARJORIE CENSER<br />

Dana McLee isn’t interested in the candidates advertising on online job boards or attending the usual career fairs.<br />

She doesn’t follow Monster.com or conventional networking groups for jobseekers. Those avenues aren’t going<br />

to result in hires for the senior-level, highly technical, clearance-required intelligence jobs that McLee needs to fill<br />

for TASC, a Chantilly-based contractor. So, McLee comes up with her own techniques. She goes to niche job<br />

fairs for qualified applicants, she pumps employees and leads for referrals, and she uses sophisticated online<br />

searches to comb the Web for the resumes of professionals with security clearances. Welcome to the world of companies that are<br />

hiring. TASC is among a group of local businesses eagerly trying to fill spots but, despite higher-than-normal unemployment<br />

figures, facing a competitive market. <strong>The</strong>se recruiters find themselves competing with similar firms for experienced talent with<br />

coveted clearances that allow them to work on some of the government’s most secretive programs.<br />

McLee is perfectly suited for the<br />

work. Bubbly and friendly, she greets<br />

jobseekers with a broad smile and a<br />

handshake. Unlike other recruiters at<br />

job fairs, McLee, the consummate professional<br />

in a pants suit and fresh lipstick,<br />

makes sure to introduce herself to<br />

and ask questions of each person.<br />

She needs every bit of that charm in<br />

her world, where recruiters are battling<br />

for employees that in most cases already<br />

have jobs. This requires tracking candidates<br />

down — rather than waiting for<br />

them to come to you — and making a<br />

convincing case for your company’s career<br />

opportunities, benefits or other<br />

desired perks such as tuition assistance.<br />

And there’s no guarantee you’ve succeeded<br />

until that person starts work,<br />

said Dorion Baker, who oversees TASC’s<br />

intelligence recruiting.<br />

“A recruiter shouldn’t start celebrating<br />

[until] the person’s butt is in the<br />

seat,” he said.<br />

Virtually all of the company’s intelligence<br />

spots require a security clearance.<br />

<strong>The</strong> government estimates about 4.2<br />

million people have the clearances,<br />

which come in different levels and can<br />

only be obtained with sponsorship from<br />

a government agency or approved contractor.<br />

Clearances typically take six<br />

months to obtain but the process can<br />

take longer.<br />

ClearanceJobs.com, a Web site that<br />

provides contractors and federal agencies<br />

a centralized way to find candidates,<br />

has about 7,500 open positions<br />

listed on the site at any time, said Evan<br />

Lesser, managing director of the site.<br />

But there are likely many more spots<br />

available, he said. Some clients, unable<br />

to post jobs because of security concerns,<br />

instead search the database,<br />

which includes 438,000 registered<br />

cleared professionals.<br />

<strong>The</strong>se days, TASC’s recruiting office<br />

is humming as the company seeks to add<br />

staff to defense, intelligence and civilian<br />

programs and to compete for proposals.<br />

Take Michael Pollino, a recruiter for a<br />

classified intelligence program that he<br />

can’t identify because of government<br />

restrictions. <strong>The</strong> program is so big that<br />

it consumes all of his time; at any given<br />

moment, there are 150 to 200 open<br />

spots, all of which require clearances.<br />

POST 200. CAPITAL BUSINESS . 12/19/11 12<br />

Jeffrey MacMillan/Capital Business<br />

ON THE LOOKOUT: Dana McLee from TASC talks with a prospective recruit at an<br />

expo for engineering, technology and defense jobs.<br />

Pollino receives potential candidates<br />

from a range of sources — some candidates<br />

apply, others are located by recruiters<br />

at job fairs or off the Web, and<br />

headhunters bring in still more. He vets<br />

them to make sure they fit the openings,<br />

and then schedules interviews with the<br />

program office.<br />

“Everyone’s targeting the same<br />

pool of talent. So we’re all kind of<br />

chasing the same people.”<br />

Michael Pollino, TASC<br />

Pollino brings in six to eight candidates<br />

a week, and then passes them on<br />

for an interview with Susan Fitzgerald,<br />

who represents the program management<br />

office. If Fitzgerald gives them the<br />

okay, they’re given a contingent offer<br />

and advanced to the government officials<br />

overseeing the program. That step<br />

is not standard, but it’s required for<br />

some programs.<br />

“Everyone’s targeting the same pool<br />

of talent,” said Pollino. “So we’re all<br />

kind of chasing the same people.”<br />

Even as government spending<br />

shrinks and some contractors warn of<br />

tighter times, there’s no evidence that<br />

the specialized workforce TASC seeks<br />

will be shrinking. <strong>The</strong> company has said<br />

it plans to hire about 1,000 people in<br />

2012.<br />

Its recruiters acknowledge the contractor<br />

sometimes has a larger challenge<br />

than other firms; spun off from<br />

Northrop Grumman in late 2009, TASC<br />

is still working to cement its brand and<br />

make itself well-known.<br />

Fortunately for Pollino, his program<br />

is flexible and gives him the latitude to<br />

pay for some of the more expensive<br />

candidates on the market.<br />

For most recruiters in this competitive<br />

market, it’s about being creative.<br />

McLee prides herself on figuring out<br />

innovative ways to track the best candidates.<br />

In TASC’s Chantilly headquarters,<br />

she puts together complex strings of<br />

search terms that help her zero in on the<br />

resumes and profiles of high-ranking<br />

intelligence executives. McLee strings<br />

together search terms like “bio,” “profile”<br />

and “resume” with “cleared” and<br />

area codes like “703,” “202” and “301”<br />

to track local candidates. She subtracts<br />

words like “jobs” and “ads” to weed out<br />

traditional job sites. When she finds a<br />

search string that works especially well,<br />

McLee e-mails it out to her coworkers so<br />

they can use it.<br />

She’ll look for guest speakers at conferences<br />

or ask TASC employees about<br />

co-workers at previous employers<br />

they’d recommend. Baker stays on top<br />

of local news, watching for companies<br />

that may be laying off employees, making<br />

an acquisition or relocating offices<br />

— all changes that can prompt employees<br />

to consider other options.<br />

McLee, who started at the staffing<br />

agency Career Blazers in 1997 but eventually<br />

transferred from headhunting to<br />

corporate recruiting in 2004, draws a<br />

sense of accomplishment from luring<br />

attractive candidates. At Career Blazers,<br />

recruiters would ring a bell when they<br />

snagged a key hire, and McLee said she<br />

still gets that charge when she hits the<br />

jackpot at TASC.<br />

But she said her job is really about<br />

<strong>build</strong>ing relationships and credibility<br />

that help her win recommendations<br />

from other employees and maintain relationships<br />

with potential hires. In one<br />

case, she recruited a candidate who had<br />

been referred by a TASC hire. He came in<br />

to speak with company officials, but<br />

ultimately decided he wasn’t ready to<br />

leave his job. Six months later, he came<br />

back and now works for TASC.<br />

Baker encourages recruiters to take<br />

the long view. He sent out a Samuel<br />

Johnson quote to the staff earlier this<br />

year: “<strong>The</strong> true measure of a man is how<br />

he treats someone who can do him<br />

absolutely no good.”<br />

At a career fair held at <strong>The</strong> Washington<br />

Post’s downtown headquarters earlier<br />

this month, McLee adopted that<br />

credo. Of the roughly 100 people she<br />

and Pollino had spoken with that day,<br />

she only saw one that met her clearance<br />

requirements.<br />

But she and Pollino planned to take<br />

the stack of resumes they collected —<br />

many with their notes about the person’s<br />

specialties and possible program<br />

fits — back to the rest of the staff, where<br />

they would be culled by recruiters looking<br />

to fill other spots.<br />

censerm@washpost.com

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