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Digital Strategy 101

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UNCERTAINTY<br />

DEFINITION USE<br />

A fact of life in everything a brand<br />

attempts<br />

EXAMPLE<br />

“There's no chance that the iPhone is going to get any significant market share. No<br />

chance.”<br />

– Microsoft CEO Steve Ballmer, 2007<br />

A digital strategy is a plan for the future,<br />

but no future is certain. Every plan we<br />

make is predicated on a series of<br />

assumptions (beginning with the<br />

assumption that there will be a<br />

tomorrow). All digital strategies should<br />

recognize their core assumptions and<br />

have a plan in place to pivot if/when<br />

those assumptions no longer hold true.<br />

DIGITAL STRATEGY <strong>101</strong>, FIRST EDITION BY @BUD_CADDELL 55

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