Manual (PDF) - certon systems GmbH

www.certon.de
Manual
certon systems GmbH
Hans-Bunte-Straße 8-10
D-69123 Heidelberg
Tel. +49 (0)6221 7590-260
Fax +49 (0)6221 7590-261
E-Mail: info@certon.de
http://www.certon.de
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Preface
• The purchase of your studioRAID Blueline network storage is a valuable investment ensuring
the security of your data well into the future.
• With a studioRAID Blueline network attached storage from certon systems Ltd you have a high
tech product which offers you the perfect combination of the highest possible quality, reliability
and performance.
• The studioRAID Blueline network attached storage from certon systems Gmbh is conceived to
simply and securely store large amounts of digital pictures and other data over your network.
The studioRAID Blueline Network Storage
• studioRAID Blueline is a network attached storage device enabling large amounts of data, for
instance digital images, videos and business information to be securely stored, shared and
archived.
• Utilizing RAID level 6, two hard disks are able to fail and data integrity is maintained. Unusually
studioRAID Blueline features SATA II hard disks that are designed for server applications and
are certificated for 24 hours of continuous operation (24/7).
• As opposed to many other (NAS) the studioRAID Blueline does not need a computer program
to run on it, rather the communication between the computer and the studioRAID Blueline is
via the browser ensuring that the functioning of the studioRAID Blueline is independent of the
computer.
• The studioRAID Blueline NAS is available in capacities of 8TB, 12TB, 16TB and 24TB.
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Table of contents
Preface ..................................................................................................................................................................................... 2
The studioRAID Blueline Network Storage ............................................................................................................. 2
Table of contents ................................................................................................................................................................. 3
1. Safety instructions ................................................................................................................................................ 5
1.1 General safety instructions ................................................................................................................................ 5
1.2 Installation location, details on precaution ................................................................................................. 5
1.3 Risk of Electric Shock ........................................................................................................................................... 5
1.4 Repairing .................................................................................................................................................................. 6
1.5 Cleaning ................................................................................................................................................................... 6
1.6 Additional hints to intended usage ............................................................................................................... 6
1.7 Reparation and remodelling studioRAID Blueline ................................................................................. 6
2. Technical Data ............................................................................................................................................................ 7
3. Starting .......................................................................................................................................................................... 8
3.1 Contents of Shipment ......................................................................................................................................... 8
3.2 Peripheral connections ....................................................................................................................................... 8
3.2.1 Frontside ............................................................................................................................................................. 8
3.2.2 Backside ............................................................................................................................................................... 9
3.2.3 Function of front connections .................................................................................................................... 9
3.2.4 Function of back connections ..................................................................................................................... 9
4. Quickstart .................................................................................................................................................................. 10
5. Placement of hard disks ....................................................................................................................................... 10
6. First steps with the studioRAID Control Center ....................................................................................... 11
6.1 Open up studioRAID Control Center ........................................................................................................ 11
6.2 Registration .......................................................................................................................................................... 12
6.3 Changing password of main user “admin“ ............................................................................................... 13
6.4 Call state information ....................................................................................................................................... 13
6.5 Manage users ...................................................................................................................................................... 14
6.6 Change running password of different users by “admin“ ................................................................... 15
6.7 Change running password of user by user ............................................................................................... 15
6.8 Manage folders ................................................................................................................................................... 15
6.9 Create folder ........................................................................................................................................................ 15
6.10 Settings ............................................................................................................................................................. 17
6.11 Language ......................................................................................................................................................... 18
6.12 Create date and time. .................................................................................................................................. 18
6.13 Set up network ............................................................................................................................................... 18
6.14 Notifications .................................................................................................................................................... 19
6.15 iTunes Interface ............................................................................................................................................. 20
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6.16 Services ............................................................................................................................................................. 21
6.17 FTP-Access to studioRAID ....................................................................................................................... 21
6.18 studioRAID status message .................................................................................................................... 23
6.19 Show network-information ....................................................................................................................... 23
6.20 Update studioRAID .................................................................................................................................... 23
7. Working with the studioRAID NAS ................................................................................................................ 24
7.1 Find studioRAID NAS in a Windows network ........................................................................................ 24
7.2 Find studioRAID NAS in Apple network ................................................................................................. 27
8. Replacing hard disk drives .................................................................................................................................. 28
8.1 Turn-off alarm signal ........................................................................................................................................ 28
8.2 Insert new hard disk drive .............................................................................................................................. 29
8.3 Shutting down studioRAID NAS ................................................................................................................ 29
9. Troubleshooting ..................................................................................................................................................... 29
9.1 Problems with different browsers ............................................................................................................... 29
9.2 What’s the password for the studioRAID control center? ................................................................ 29
9.3 My memory card is not read. ......................................................................................................................... 29
9.4 studioRAID NAS is reacting quiet slow after one hour. ..................................................................... 30
9.5 I Cannot create new users ................................................................................................................................. 30
9.6 studioRAID NAS uses more the 200 MB on disk though I did not save any data. ................... 30
9.7 studioRAID NAS makes noise though no hard disk has failed. ...................................................... 30
9.8 Why is he usable capancy lower than the denoted one? .................................................................... 30
9.9 Where do I get more help? ............................................................................................................................. 30
10. Warranty ................................................................................................................................................................ 31
11. CE-declaration of conformity ........................................................................................................................ 32
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1. Safety instructions
1.1 General safety instructions
• The studioRAID Blueline NAS is earthed by the power connection. Therefore you first have to
plug in the power supply before the LAN-cable.
• When disconnecting the studioRAID Blueline NAS unplug the LAN-cable before the power
supply.
• Use the original packaging for transport.
• Do not touch the power plug with wet hands. Do not open the studioRAID Blueline. This is
only to be done by qualified service personal.
• Do not set up the device in shower rooms etc. It is not waterproof.
• Should you pass the studioRAID Blueline NAS on to a third party, please pass on the manual,
too.
The studioRAID Blueline NAS has to be plugged in to an
easily accessible power supply plug so as to be able to
quickly unplug the studioRAID Blueline from power
supply system in case of an emergency. The power supply
plug must have a earthed connection.
1.2 Installation location, details on precaution
Your device complies with the safety regulations for equipment of information technology. If
you have any questions regarding its intended use then please direct your inquiry to your
dealer or the manufacturer.
• Keep this manual together with the device. Should you pass the studioRAID Blueline NAS on to
a third party, please pass on the manual, too.
1.3 Risk of Electric Shock
• For using the system a power supply, which meets the safety regulations of your country, is
needed.
• Please check cables and power plug for damage.
• The system should only be connected to a standard power socket.
• The system will not work, if the local power supply voltage is different than that required by the
system.
The system is only fully disconnected by pulling out the power plug.
• The intended usage of the studioRAID Blueline NAS is only guaranteed if the case is unopened.
(electric shock, fire protection, cooling)
• The system should only be opened by authorized persons otherwise the warranty will be
invalidated. Never open up the power plug.
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1.4 Repairing
• Repairs may only be performed by an expert. By opening up the system or performing
inappropriate repairs, the user may be in danger of electric shock or fire.
1.5 Cleaning
• To clean the studioRAID Blueline NAS occasionally disconnect the LAN cable and then the
power cable. Only use a damp cloth and a non-aggressive cleaner.
• Avoid usage of alcohol and other flammable solutions, also abrasive powders and syntheticsolving
cleaning solutions.
1.6 Additional hints to intended usage
• The system has to be set up, so it can get enough air for cooling. Never cover the system, this
can be dangerous and the life of your system will be shorted by overheating.
• Remove protective films which are left on some surfaces before you start the system.
• Protect the system from moisture, direct sun light and extremely high or low temperatures. If
condensation is apparent on the system due to moving it from a cold environment to a warm
one then please wait until the system temperature is adapted to the room and it is totally dry
before you switch it on (around 2 to 4 hours).
• The system is not waterproof. Never put it into water and protect it from splashing (rain, sea
etc.)
• If there is any un-normal behavior, smoke or emergency situations (e.g. damage of cage, power
plug, entering of liquid or foreign material immediately shut off the system, unplug the power
and call your dealer or the manufacturer.
• The cables should be organised so they don’t cause a risk of tripping and so they cannot be
easily damaged.
• Transport should be done using the original packaging because it is specially made for the
system.
1.7 Reparation and remodelling studioRAID Blueline
• The manufacturer only guarantees that system will work correctly if it is unmodified therefore
any changes or repairs should only be performed by authorized experts. Fitting components
that are not accredited by the manufacturer can damage the system in which case certon
systems GmbH assumes no liability. For questions in this regard please contact the
manufacturer.
• The system should not be disposed in normal consumer waste. Please conform to the EU-policy
2002/96/EG for electric powered equipment Professional users are asked to return
their studioRAID Blueline to the purveyor dealer where they have purchased the
device or to send it back to the manufacturer. Consumers End customers are asked
to bring the device to e-waste collection points, free of charge.
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2. Technical Data
Capacity: 8-24TB
Interface: Gigabit LAN Firewire 400, USB 2.0,
Hard Disk Speed (rpm): 7200 rpm (revolutions per minute)
Cache: Level 1: 2GB, Level 2: 256MB, Level 3:
8x16MB,
Interface Transfer Rate
LAN:
Fire Wire 400:
USB 2.0:
Seek Time (Read):

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3. Starting
• To start the studioRAID Blueline NAS you need a connection to the network as well as one for
power supply and a computer with a web browser which is connected to the network.
3.1 Contents of Shipment
• 8 Network Attached Storage harddisks
• Power cord for connect the power supply
• LAN cable for network connection
• Usermanual
• studioRAID Blueline NAS
3.2 Peripheral connections
3.21 Frontside
• The following ports and controls are placed at the front side of your studioRAID Blueline:
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3.22 Backside
• The following ports and controls are placed at the rear side of your studioRAID Blueline:
3.23 Function of front connections
• The smartRAID NAS is equipped with 2 x USB 2.0 ports and a Multi-Cardreader (34 in 1).
• The following storage media can be attached:
• USB flash drive
• external USB-hard disk drives
• numerous digital cameras with USB or Firewire connection
• memory cards:
• Compact Flash I/II, IBM Micro Drive, Magic Gate, Smart Media, Smart Media ROM, xD, xD M-
Type, xD H-Type, Secure Digital, mini SD, SDHC, SD ROM, T-Flash, Micro SD, Multi Media Card-
I, Multi Media Card-II, MMC 4.0, MMC Dual Voltage, MMC Plus, MMC Mobile, MMC Micro,
RSHS-MMC, RS-MMC, RS- MMC Dual Voltage, RS-MMC 4.0, Memory Stick, MS Select,
MS ROM, MS Pro, MS Magic Gate, MS-Pro Magic Gate, MS-Duo, MS-Duo Magic Gate, MS-Pro
Duo, etc.
• As soon as one of the mentioned devices is connected to the studioRAID Blueline NAS,
Exceptions exist for some cameras and some hard disk drives that may require special drivers.
Such devices can only be read with a computer which is equipped with the appropriate driversoftware.
The copying process will be reported by the display.
3.24 Function of back connections
• The back of the studioRAID Blueline NAS is equipped with connection for the power supply and
master switch. Furthermore there is a USB 2.0 connection, two Gigabit network connections as
well as a FireWire / IEEE connection. The following media can be attached:
• USB flash drives
• external USB harddisks
• Firewire harddisk drives
• Numerous digital cameras with USB or FireWire-connection.
• Connections to network
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Do not disconnect the connected device until the copy process is finished. As soon as the copy
process is finished, it will be reported by Display.
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• Data will be copied into the AutoStorage folder where a sub-folder, labeled with the date and
time will be generated.
The AutoStorage folder cannot be deleted by the web interface to ensure that the data is not
accidentally deleted.
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4. Quickstart
• To do a quick start with your studioRAID Blueline, please read the following chapter. If
problems emerge, please read the corresponding chapters in this manual.
• Ensure that the hard disk drives are properly located.
• Connect the power supply.
• Connect the LAN cable to your network.
• Make sure that a DHCP Server is available
• Switch on the studioRAID Blueline NAS.
• Wait until an IP-address is reported on the Display.
• Type in the IP-address in your web browser.
• The studioRAID Blueline Control-Center starts, login with username “admin” and password
“admin”.
• Change the administrator-password and memorize the new password.
• Generate the user accounts at “user administration”
• Define the network permissions for the users at “folder administration”
• The studioRAID Blueline NAS is now ready for use.
5. Placement of hard disks
• Insert the included hard disk drives in the studioRAID Blueline NAS
• Begin with the hard disk 1and insert it into the first bay
• Continue with the next hard disk and insert it in the next bay
• Insert all hard disk drives top down:
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6. First steps with the studioRAID Control Center
• The studioRAID Blueline Control Center quickly and easily overviews the status of your
studioRAID Blueline NAS. At a glance you can see the disk space. You can also see if all hard
disk drives are faultless. Furthermore you can easily create network drives and give permissions
for users (read- /write permissions). With the appropriate administrator rights you can also
generate and delete these users. You can also look into the system-messages.
6.1 Open up studioRAID Control Center
• For configuration of the studioRAID Blueline please wait until the IP-address is reported in the
display. With the Bonjour protocol (Apple Mac OS X Computer) you can easily get access to the
studioRAID Blueline Control Center. If your computer does not support the Bonjour protocol
(Apple Mac systems earlier than OS X, Windows, and so on) please type in the IP-address,
reported in the display, in your web browser as follows: In the example the IP-address in the
display of the studioRAID Blueline is 192.168.0.178:
• Example of the IP-address in the browser:
• An encrypted Website will open up automatically. Please acknowledge the safety certificate of
the website. The process of acknowledging the safety certificate can differ from web browser to
web browser.
• Example of an acknowledgment of a certificate with the Safari Browser:
• In your web browser you see the following:
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6.2 Registration
• To administrate network permissions, you have to be logged in. Please press Login and type in
your access data. .
The name of the user is admin and the password of the factory setting is also admin. Change the
password after your first login. Make sure to choose a safe password, which you should not tell
anyone. After 10 minutes of inactivity you are logged out automatically for security reasons.
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6.3 Changing password of main user “admin“
• For changing the password of the user “admin” please click Change password. The window
Change password for “admin” opens.
• Enter the old password (when studioRAID is provided new, it is admin) and enter the new
password twice. With OK you complete the operation.
It is essential that you memorize the new password!
There is no possibility to reset a forgotten password. In this case contact the service
department.
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6.4 Call state information
• In the studioRAID Blueline Control Center you see on the left side everything to control the
status of the studioRAID Blueline NAS.
• At RAID Status on the left side you can see the hard disk status and confirmation that your data
is secure. System security 2 means that the system is functioning 100%. System security 1
means that one hard disk has failed. System security 0 means that two hard disk drives have
failed. (Your data is still safe and complete, but you should immediately replace the failed hard
disk drives with new hard disk drives). If you press the arrow symbol to the right of Service jobs,
you can see if there are any automatic services running, such as the integration of a new hard
disk drive, and you can see how far the process has proceeded. At Disk usage you see the free
disk space of the studioRAID Blueline NAS.
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• By pressing Show hard disks a new window appears, showing the status of the individual hard
disks: Size, temperature and usage.
• The green signal means that the hard disk works normally. For identification of a hard disk, use
the particular loupe. The respective hard disk flashes red for a short time.
6.5 Manage users
• Pressing the button User administration enables you to generate or delete user accounts and
reset their passwords.
• For generating a new user click Add. Enter a username and a password twice.
• To delete a user, choose from the list and press Delete.
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Please keep in mind that usernames may not feature any capital letters. Please avoid using
capital letters and special characters by using only the 26 lower case letters and the numbers.
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6.6 Change running password of different users by “admin“
• The user “admin” can reset a password at any time by selecting the user and clicking on Edit. It is
impossible to tell the old password to a user because the passwords are saved in an encrypted
form for reasons of safety.
6.7 Change running password of user by user
• A user who is not the administrator can login at the Control Center using a web browser and
change his password. No other features are available to him.
6.8 Manage folders
• To visualize the disk space of the smartRAID in the network folders have to be shared to the network.
These network folders must be generated first. At the same time you can define which user should be
able to access the folders and define his read- /write permissions.
• This Picture contains two folders in the Control Center which are generated automatically.
These are permanent system folders which cannot be deleted.
6.9 Create folder
• To share a new folder to the network, choose Folder administration and Click on Add. Name the
new folder that should be shared.
• To share a new folder to the network, choose Folder administration and Click on Add. Name the
new folder that should be shared.
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• With this name the folder will appear in the network therefore it should point to the content. If
you only want to give access to the folder to chosen users, click Restrict access.
• Depending on the Operating System of the Computer (Mac, Windows, Linux) there are signs,
which cannot be used for naming a folder because they are reserved for the operating system.
• Therefore you should only use the characters of the alphabet (without special characters), never
use colons, slashes or dots in folder names. This assures that you and also other computers in
the network, even if using other operating systems, gain access to these folders. (i.e. a
photographer may use a Mac, while the accounts department may uses a Windows computer).
• Furthermore you should avoid folder names that only differ in capital letters and lower case
letters.
• For selecting users, who should get read-/write permissions for the new folder click User.
Afterwards choose Restrict access to give the user permissions by check mark
• Now select the user who should get read- and/or write permissions for the new folder, therefore
press User again. If there is no user generated at this time, first generate a user (see 6.5) and after
this define the read- and/or write permissions in this menu item.
• When you have generated the folder and defined the read- and write permissions choose
Apply.
• The following warning appears:
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• Make sure, that no one is using the system at this time. Acknowledge by clicking into the
checkbox and choose OK.
• You get an acknowledgment for the operation.
• The folder is now available in the network and users can access it from their computer via the
network.
To visualize the availability in the network, all connections in the network have to be
interrupted temporarily. Ensure that nobody accesses the studioRAID NAS and select the
checkbox, acknowledge with OK.
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6.10 Settings
• The menu Settings gives you further possibilities to adapt the studioRAID Blueline to your
individual terms.
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6.11 Language
• You may change the language of the Control-Center to German, English, Russian or French with
the Button Language. Select the right Language and acknowledge with OK.
6.12 Create date and time.
• Out of the Box your studioRAID Blueline is set up for automatic updating of system time via
the Internet. You can change the settings for date and time manually if you disable the
checkbox. By pressing OK you can acknowledge your settings.
6.13 Set up network
• Factory-provided the studioRAID Blueline-System is configured for use with a DHCP-Server.
• The studioRAID Blueline-System is accessible at the address given by the DHCP-Server. Type
the address in the address bar of your web browser.
• If no DHCP-Server is available in your network, you can reach the studioRAID Blueline-System
at IP address 192.168.0.149.
• You can always reach the studioRAID Blueline if:
• No DHCP-Server is available in the network, that gives an automatically assigned address to the
studioRAID Blueline and no other computer in the network is available with the address
192.168.0.149. In this case the new address is reported at the display. You did not manually
assign another fixed IP address in the Control Center. Then the studioRAID Blueline NAS is
available at your fixed IP address.
Furthermore the studioRAID Blueline supports Bonjour/Zeroconf. This protocol is useful for the
automatic assignment of IP addresses in small networks without a DHCP server. The studioRAID
Blueline is always accessible at a second address. This second IP address is in the range of
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196.154.xxx.xxx and is also used by Windows and OS X for the automatic address assignment.
Thus computers from this automatic range of addresses always “see each other”, further services
are not necessary. This means, that a direct network connection of a Mac computer and the
studioRAID Blueline appears in Apple’s “finder” after a short time.
• If no DHCP server is available on your network and you want to define a fixed IP address, please
enter this address in Settings at Network then press “Save and Apply
6.14 Notifications
• In this setting you can define that you will be informed automatically by e-mail, if there are
variances from the normal working process of your studioRAID Blueline (hard disk drive failure,
overheating, finishing of the RAID-rebuilding). If the working process is undisturbed, you get a
status report once a week.
• If you choose Settings and Notifications the following window appears:
• Press Add.
• In this setting you can define that you will be informed automatically by e-mail, if there are
variances from normal working process of your studioRAID Blueline (hard disk drive failure,
overheating, finishing of the RAID-rebuilding).
• Please enter unique username and e-mail of the person that should be informed in cases of
failure. You can also enter several users. After clicking OK you see the following window:
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• Please check your emails at your email account. You should receive an automatic system
notification with an activation code. Thus you can change your status from unconfirmed to
confirmed. Therefore choose the respective name, choose Activate and enter the e-mailed Code
in the new window. The annotation “unconfirmed” disappears and you will be informed about
failures.
• To remove the notification choose the name and select Delete.
6.15 iTunes Interface
• The studioRAID Blueline you can play back and administrate pieces of music with the iTunes-
Mediaplayer.
• Therefore the Apple iTunes-Software has to be installed. Choose Settings and then iTunes
Interface in the studioRAID Blueline Control-Center. The following window opens:
• Select Activate iTunes Server
• Choose media directory you can select a directory for your music.
• If you want to protect the connection between iTunes and the studioRAID by a password, select
Password protect on/off. Enter a password in the line beneath. Click OK.
• Now start your iTunes-Software. A window with the Media-library opens
• On the left side at Shared you see the connection to the smartRAID. It is build in the form <
name of the computer > - itunes.
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• You can look up the name of the computer in settings at Network.
6.16 Services
• In case, contrary to expectations, there is a problem with studioRAID Blueline you can activate
the service-mode in the menu Service. This should only happen if user-support instructs you to
do, because the service-mode allows support-team to remote access the studioRAID Blueline
using a secure VPN-connection. To activate the service-mode you may select Activate servicemode
(on/off) and click OK.
6.17 FTP-Access to studioRAID
• The studioRAID Blueline enables you to access your data on the studioRAID Blueline via FTP
(File Transfer Protocol).
• It is required that you first establish a connection between your computer and the studioRAID
Blueline via FTP-port (port 21).
• For further information please read the manual of your router.
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Attention:
For security reasons you have to define access authorizations for folders you want to access via
FTP.
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• The necessary settings of access authorization are the following:
• Choose the button FTP in the Settings. Select FTP activate (On/Off)
• Create a new user. (See chapter 6.5 User Administration)
• Allow access via FTP: Choose allow FTP access“.
• Define the read-/write permissions for the user in the folder-settings at index card User:
• Acknowledge by clicking OK.
• Press Apply.
• Assure that no other person is accessing the system at this moment and then press OK.
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6.18 studioRAID status message
• Additional information about status of the studioRAID, e.g. failed hard disks or finished
resynchronisations.
6.19 Show network-information
• Here you may change the network-configuration settings.
6.20 Update studioRAID
• At the homepage http://www.certon-systems .com you may find new firmware for your studioRAID.
Please download the latest firmware to your computer and select the path to the update-firmware
at the existing window. Confirm the update process.
• Confirm by clicking “OK“-button.
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Ensure that nobody is accessing the studioRAID Blueline! If anybody is accessing the system
during an update data will be lost.
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Your Data, Rights and existing Users will not be modified, deleted or changed during an update
process.
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7. Working with the studioRAID NAS
7.1 Find studioRAID NAS in a Windows network
• If you would you like to use a Windows computer to access the studioRAID Blueline, you will
find the studioRAID Blueline in the network environment in the work group studioRAID
Blueline. Click on your desktop, click Start, and then click Network Neighbourhood. Under
View Entire Network, then Microsoft Windows Network, see the working groups.
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• There you’ll find a group storage.
• The studioRAID Blueline NAS appears with the name Studioraid:
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If you changed the name in the network configuration via your internet browser you’ll find the
studioRAID Blueline NAS here with that given one.
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• You can find your own shares here:
• When you click the right mouse button on the share and then connect or map to network drive,
you can set up a permanent connection that is integrated after a reboot of your computer
automatically adding studioRAID NAS to your desktop.
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7.2 Find studioRAID NAS in an Apple network
• To connect the studioRAID Blueline NAS with an Apple computer:
• Choose Finder and the button “go to“, then connect to server
• Enter the IP address of the studioRAID NAS in the line “server address“and press the button
“search“. The IP address or network address of the studioRAID NAS is directly shown on the
display
• A Window opens which shows all available shares (also folders and volumes).
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• Select the volume in which you want to save your data. Press the OK button. On the desktop of
your Mac you also can make multiple folders accessible.
• If you would like to find a specific network folder always automatically on your desktop after
starting the Mac you go to “System Preferences“ and go to the “user entry“. Choose “My
Account“ from your user name and then go to “startup items“. Here is a list of all programs and
other objects that are loaded automatically at startup. Just drag the icons of your network folder
from the desktop to the list. As of now these will be treated as the start objects always appear
automatically on the desktop after a start of your Mac provided that the studioRAID Blueline
NAS was already switched on! Turning the studioRAID Blueline NAS on after the Mac brings up
an error message though you can access the network folder manually (see above).
8. Replacing hard disk drives
• If a hard disk fails, then the studioRAID Blueline NAS notifies you of this in several ways:
• The built-in speaker will sound a loud audible warning
• The status window will look similar to like this, depending on which disk has failed:
8.1 Turn-off alarm signal
• The signal that indicates a defect in the acoustically hard drive can be turned off via the speaker
icon in studioRAID Blueline control center.
Should the temperature of the hard drives exceed 50 ° C, you will be warned. Shut down the
system and ensure adequate cooling.
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8.2 Insert new hard disk drive
• In the event of a failure of a hard drive contact the manufacturer and order a replacement disk
Upon receipt of the new disk send the failed disk to the manufacturer. To remove the hard disk,
proceed as follows:
• Check which disk has failed. The disks are in studioRAID control center listed as they are fitted.
The first disk in studioRAID Blueline control center is the top one in studioRAID NAS.
• Remove the old hard drive by sliding the blue tab down. Pull the hard drive from the housing
via the metal lever.
• Slide in the replacement disk until the metal lever locks. Replacement disks are assembled
ready to be fitted.
• After a short time the volume will be synchronized.
• once the data has been synchronized the hard disk status switches to green and the system is
working again with optimum data security. During data synchronization, you can continue to
work as normal with the studioRAID Blueline NAS.
8.3 Shutting down studioRAID NAS
• To turn off the RAID, briefly press the On / Off switch on the front housing. The studioRAID
Blueline NAS will shut down automatically after one minute and switch off. In general, it makes
sense to run the studioRAID NAS continuously since the built power management techniques
reduce the consumption significantly when the studioRAID NAS is not needed.
9. Troubleshooting
9.1 Problems with different browsers
• Unfortunately, it is often the case that different versions of the various internet browsers can
cause the smartRAID control center to be displayed wrongly. The manufacturer has tested the
following browsers successfully:Internet Explorer 8.x
• Mozilla Firefox 3.x
• Safari 4.x.x
• Other internet browsers (Konqueror, Internet Explorer 6.x or older Safari versions) show some
faulty functions.
9.2 What’s the password for the studioRAID control center?
• At delivery the password for the admin user is admin.
9.3 My memory card is not read.
• The card reader is capable of over 6 different types of storage media automatically read and
copy its contents into the folder AutoStorage. It is possible that there are memory cards that can
not be read. In this case plug the memory card into a suitable computer and copy over the
network the data on the studioRAID Blueline NAS.
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9.4 studioRAID NAS is reacting quiet slow after one hour.
• After a certain time the hard disks in studioRAID Blueline NAS switch off to save electricity. If
the disks are turned off it takes a few seconds until the speed of each disk is back to normal and
data can be read or written.
9.5 I Cannot create new users
• User names may not contain capital letters, spaces or special characters.
9.6 studioRAID NAS uses more the 200 MB on disk though I
did not save any data.
• This area has been reserved to administer studioRAID Blue Line NAS so network storage can
continue.
9.7 studioRAID NAS makes noise though no hard disk has
failed.
• If the audible beep is heard though no hard drive has failed, either one fan has failed or the
temperature of the hard disks has increased over 50 ° Celsius. In this case press the little red LED
button on the left of the hard disks. You will need a sharp object such as a pen. There are two
other LEDs, one shows the failure of a fan of (top LED) and the second (lower LED) displays to
high a temperature. If the temperature is too high ensure sufficient cooling immediately and
turn off the studioRAID Blueline. With the failure of a fan you should contact your dealer or
certon systems. The fan can be replaced only by trained personnel.
9.8 Why is he usable capancy lower than the denoted one?
• The effective capacity of two of the hard disks is for the security of the system and thus not used
for data. This allows any two hard drives fail without the loss of data occuring.
9.9 Where do I get more help?
• Getting help from the studioRAID NAS community at the URL: http://studioraidforum.certon.de.
If you have signed a service contract when buying the studioRAID Blueline
network storage, contact the service department by phone (UK: 0845 543 6765 Germany:
01805/88304429). Please have your contract number available.
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10. Warranty
• The consumer (customer)k, without prejudice to any claim against the seller, shall be granted a
statutory guarantee given to the following conditions:
• Devices and their components, which, due to manufacturing and / or material faults within 24
months of purchase, may be replaced at the discretion of Certon Systems or repaired free of
charge. For wear aand tear parts (eg fans), this warranty applies to six months from purchase.
• This guarantee does not apply if the defect is attributable to improper treatment and / or
ignoring the user manuals.
• This guarantee does not apply to the contract by the dealer or the customer themselves (eg
installation, software downloads, configuration) and supplied manuals or possibly on a separate
disk software.
• This warranty applies to new devices purchased in the European Union. A proof of purchase
receipt with purchase date is required.
• Warranty claims must be filed within 60 days after becoming aware of the problem but within
the warranty period.
• If the customer wants to replace parts, especially the hard disks, the replacements will be
supplied in advance. The customer informs certon systems service department about the
problem and receives drive bay-mounted hard drive replacement. The customer then sends
back the defective hard disk with carrier to the certon systems service department in the same
shipping box.
• Replaced equipment becomes the property of certon systems.
• Further or other claims are excluded. certon systems shall not be liable for business interruption,
loss of data, lost profits, or loss of customers, loss of software or other data. The disclaimer does
not apply to mandatory liability, eg under the Product Liability Act.
• The duration of the warranty does not extend beyond the warranty period.
• certon systems reserve the right to charge the customer for the repair or replacement if the
warranty is not applicable.
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11. CE-declaration of conformity
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