15.11.2013 Views

caution - GM Canada

caution - GM Canada

caution - GM Canada

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Section 7<br />

Customer Assistance Information<br />

Customer Assistance and Information ...............7-2<br />

Customer Satisfaction Procedure ......................7-2<br />

Online Owner Center ......................................7-5<br />

Customer Assistance for Text Telephone<br />

(TTY) Users ...............................................7-6<br />

Customer Assistance Offices ............................7-6<br />

<strong>GM</strong> Mobility Reimbursement Program ................7-7<br />

Roadside Assistance Program ..........................7-7<br />

Scheduling Service Appointments ....................7-10<br />

Courtesy Transportation .................................7-10<br />

Collision Damage Repair ................................7-12<br />

Reporting Safety Defects ................................7-15<br />

Reporting Safety Defects to the<br />

United States Government ..........................7-15<br />

Reporting Safety Defects to the Canadian<br />

Government ..............................................7-15<br />

Reporting Safety Defects to<br />

General Motors .........................................7-16<br />

Service Publications Ordering Information .........7-16<br />

Vehicle Data Recording and Privacy ................7-18<br />

Event Data Recorders ...................................7-18<br />

OnStar ® ......................................................7-19<br />

Navigation System ........................................7-19<br />

Radio Frequency Identification (RFID) ..............7-19<br />

7-1

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!