Index (cont.) 180 Occupant Emergency Plan (OEP), vi, 107, 109, 111, 112, 118, 119, 121, 188 OEP (Occupant Emergency Plan), vi, 107, 109, 111, 112, 118, 119, 121, 188 PCA (Personal Care Attendant), vi, 112, 158, 188 Personal Care Attendant (PCA), vi, 112, 158, 188 pets, 12, 16, 19, 33, 49, 60, 72, 84, 92, 100, 110, 129, 140, 151, 161, 186, 189, 191 Refusal Form, 13, 20 Response Pyramid, 7 right to refuse, 13, 20 senior centers, 107, 188 sensory conditions, 11, 18 SERT ( State Emergency Response Team), vi, 174 SGD (Speech Generating Device), vi, 41 sign language interpreter, 46, 183, 187, 190 special needs, 3, 25, 103, 109, 182, 190 Speech Generating Devices (SGD), vi, 41
State Emergency Response Team (SERT), vi, 174 supervision, 15, 22, 35, 96, 107, 112, 115, 116, 118, 121, 127, 132 transfer board, 84, 191 truths, 27 Video Relay Service (VRS), vi, 192 Video Remote Interpreting (VRI), vi, 46, 48, 51, 192 VOAD ( Voluntary Organizations Active in Disaster), iv, 4, 174 Voluntary Organizations Active in Disaster (VOAD), vi, 4, 174 VRI (Video Remote Interpreting), vi, 46, 48, 51, 192 VRS (Video Relay Service), vi, 192 For Official Use Only 181
- Page 1 and 2:
Emergency Response for People Who H
- Page 3 and 4:
Table of Contents ii Introduction 1
- Page 5 and 6:
Important Training Information iv D
- Page 7 and 8:
List of Acronyms vi AAC Augmentativ
- Page 9 and 10:
Notes viii
- Page 11 and 12:
Introduction Keynote Messages Remem
- Page 13 and 14:
Purpose Emergency responders have v
- Page 15 and 16:
How and When to Use This Flip Book
- Page 17 and 18:
Assess Situation Assess Situation
- Page 19 and 20:
Notes 8
- Page 21 and 22:
General Principles of Emergency Res
- Page 23 and 24:
▪ ▫ ▪ ▪ Ask, “Do you have
- Page 25 and 26:
◦ Communicate Plan/Steps to Safet
- Page 27 and 28:
◦ Orient the person to the safe l
- Page 29 and 30:
• Assessment/Announcement (Assess
- Page 31 and 32:
▪ Check for service animals or pe
- Page 33 and 34:
▫ ▪ ▪ • Emergency services
- Page 35 and 36:
• Medical Treatment /Recovery ◦
- Page 37 and 38:
Understanding Access and Functional
- Page 39 and 40:
Understanding Access and Functional
- Page 41 and 42:
Etiquette for Access and Functional
- Page 43 and 44:
30 If all you see is a woman who is
- Page 45 and 46:
Triage Considerations 32 Defi nitio
- Page 47 and 48:
Individual Assessment Just like any
- Page 49 and 50:
□ Does the individual require spe
- Page 51 and 52:
Local Community Resources Know the
- Page 53 and 54:
Tips for Communication Tips for Com
- Page 55 and 56:
Tips for emergency response personn
- Page 57 and 58:
Notes 42
- Page 59 and 60:
Deaf/Hard of Hearing ( HOH ) People
- Page 61 and 62:
Etiquette for Deaf/Hard Of Hearing
- Page 63 and 64:
Get Attention • Announce yourself
- Page 65 and 66:
• Check for personal accommodatio
- Page 67 and 68:
Check Understanding • Ask the ind
- Page 69 and 70:
Local Resources Identify local reso
- Page 71 and 72:
Blind/Low Vision Blind/Low Vision
- Page 73 and 74:
Essential Tips (cont.) 56 Be aware
- Page 75 and 76:
Get Attention 58 • Announce yours
- Page 77 and 78:
Convey Concern/Gather More Informat
- Page 79 and 80:
Provide Assistance to Remove from D
- Page 81 and 82:
Local Resources (cont.) 64 Other co
- Page 83 and 84:
Cognitive/Mental Health People with
- Page 85 and 86:
• Some cognitive/ mental health c
- Page 87 and 88:
Etiquette for Cognitive/Mental Heal
- Page 89 and 90:
Convey Concern/Gather More Informat
- Page 91 and 92:
Communicate Plan/Steps to Safety
- Page 93 and 94:
Provide Assistance to Remove from D
- Page 95 and 96:
Other community-based organizations
- Page 97 and 98:
Mobility/Dexterity Mobility/Dexteri
- Page 99 and 100:
Essential Tips (cont.) 80 Some whee
- Page 101 and 102:
Get Attention 82 • Announce yours
- Page 103 and 104:
Convey Concern/Gather More Informat
- Page 105 and 106:
Provide Assistance to Remove from D
- Page 107 and 108:
Provide Assistance to Remove from D
- Page 109 and 110:
Local Resources (cont.) 90 Other co
- Page 111 and 112:
Service Animals Traditionally, the
- Page 113 and 114:
Local Resources Identify local reso
- Page 115 and 116:
Medical Needs Medical Needs
- Page 117 and 118:
Essential Tips 96 • Individuals w
- Page 119 and 120:
Get Attention 98 • Announce yours
- Page 121 and 122:
Convey Concern/Gather More Informat
- Page 123 and 124:
Provide Assistance to Remove from D
- Page 125 and 126:
Local Resources (cont.) 104 Hospita
- Page 127 and 128:
Notes 106 More information is avail
- Page 129 and 130:
Congregate Care Facilities Congrega
- Page 131 and 132:
Convey Concern/Gather More Informat
- Page 133 and 134:
Communicate Plan/Steps to Safety Fo
- Page 135 and 136:
Local Resources Identify local reso
- Page 137 and 138:
Institutions Institutions
- Page 139 and 140:
Essential Tips (cont.) 116 • Some
- Page 141 and 142:
Convey Concern/Gather More Informat
- Page 143 and 144:
Check Understanding 120 • Ask ins
- Page 145 and 146:
Local Resources 122 Identify local
- Page 147 and 148:
Children This section refers to bot
- Page 149 and 150:
Etiquette for Children • Introduc
- Page 151 and 152:
Convey Concern/Gather More Informat
- Page 153 and 154:
• Check for service animals or pe
- Page 155 and 156:
Check for Understanding • Ask the
- Page 157 and 158:
Local Resources Identify local reso
- Page 159 and 160: Seniors Seniors
- Page 161 and 162: Essential Tips 136 • Seniors who
- Page 163 and 164: Get Attention 138 • Announce your
- Page 165 and 166: Convey Concern/Gather More Informat
- Page 167 and 168: Provide Assistance to Remove from D
- Page 169 and 170: Local Resources (cont.) 144 Name: _
- Page 171 and 172: Language/Cultural English is a seco
- Page 173 and 174: • Cultural considerations for eme
- Page 175 and 176: Get Attention • Announce yourself
- Page 177 and 178: • Ask, “Do you have a survival
- Page 179 and 180: Provide Assistance to Remove from D
- Page 181 and 182: Other community-based organizations
- Page 183 and 184: Transportation Transportation
- Page 185 and 186: Essential Tips 158 • Consider tra
- Page 187 and 188: Convey Concern/Gather More Informat
- Page 189 and 190: Communicate Plan/Steps to Safety 16
- Page 191 and 192: Local Resources 164 Identify local
- Page 193 and 194: Notes 166 More information is avail
- Page 195 and 196: Picture Cues Essential Tips Offer t
- Page 197 and 198: For Official Use Only 169
- Page 199 and 200: Source: (http://www. disabilities.t
- Page 201 and 202: Referral Services Referral Services
- Page 203 and 204: Referral Services (cont.) • Volun
- Page 205 and 206: Notes 176
- Page 207 and 208: Index/Glossary Index AAC (Augmentat
- Page 209: Emergency Medical Services (EMS), v
- Page 213 and 214: Accessible and Accommodations Acces
- Page 215 and 216: Communication Access Realtime Trans
- Page 217 and 218: Interpreters - Interpreters facilit
- Page 219 and 220: Service Animal - Service animal mea
- Page 221 and 222: Survival Kit - A kit recommended fo
- Page 223 and 224: DVD Resources DVD Resources
- Page 225 and 226: Notes 194