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A Guide for First Responders Flip Book - Arizona Department of ...

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“Notice” Event<br />

10<br />

• Assessment/Announcement (Assess the situation/Announce<br />

your arrival to the person)<br />

◦ Get Attention (<strong>of</strong> the person)<br />

▪ Clearly establish identifi cation and purpose. Present your<br />

<strong>of</strong>fi cial ID.<br />

My name is __________. I’m here to help you.<br />

I am a __________ (name your job).<br />

▫ I am here because __________ (explain the situation).<br />

▪ Establish eye contact if possible and appropriate (see<br />

Language/Cultural tab <strong>for</strong> considerations).<br />

▪ Be sure your presence is known.<br />

◦ Convey Concern/Gather More In<strong>for</strong>mation<br />

Determine if shelter in place is possible.<br />

▪ Assess person <strong>for</strong> access and functional needs<br />

( deaf/ HOH, blind, cognitive/ mental health,<br />

re approaching<br />

mobility/ dexterity, medical, transportation).<br />

neighborhood<br />

▪ Use communication strategies that work <strong>for</strong> the person (speaking, notes, gestures,<br />

▪<br />

Wildfi<br />

picture cues, or interpreter).<br />

Explain the incident and what is expected <strong>of</strong> the individual.<br />

▫ People who have access and functional needs know best their ability to respond to an<br />

incident – as long as they know what is happening and what is expected <strong>of</strong> them.<br />

▫ No need <strong>for</strong> a long explanation. Time is <strong>of</strong> the essence.<br />

Keep it simple.<br />

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