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PART I CAUSES OF OUTAGE EVENTS - ADJUSTED Utility Name: Progress Energy Florida Year: 2012 Average Number Average Restoration of Outage Duration Time Cause Events(N) (L-Bar) (CAIDI) (a) (b) (c) (d) Generation N/A N/A N/A System Totals: N/A N/A N/A PSC/ECR 103 (8/06) Incorporated by reference in Rule 25-6.0455, F.A.C. 14
TRANSMISSION EVENTS- ADJUSTMENTS (Rule 25-6.0455 F.A.C.) a. Discuss each transmission event that resulted in customer outages. See Attachment A - "PEF Transmission Outages 2012- Major Events Excluded". b. Address whether the event was localized or system-wide. See Attachment A- "PEF Transmission Outages 2012- Major Events Excluded". c. Describe the Company's efforts to avoid or minimize any similar events in the future in terms of the level of costs incurred and outage duration. Outages that are less than 500,000 customer minutes are reviewed and investigated by local transmission maintenance staff The results from these investigations are looked at from a system perspective by Progress Energy Florida 's Transmission Department Asset Management Group to determine if the failure is isolated or similar failures are occurring on another part of the system. When similar failures are noted on the system, further investigation is performed to determine if a solution should be implemented system wide to remedy the problem. If a project is required, it is submitted for prioritization against other projects. If the outage exceeds 500,000 customer minutes, a team is assembled to perform a root cause investigation. The root cause investigation will identify corrective actions needed to prevent repeat occurrences. If a project is required, it is submitted for prioritization against other projects. d. Provide the 2012 service reliability data for each generation outage event that is excluded from your Company's 2012 Annual Distribution Reliability Report pursuant to Rule 25-6.0455 See Attachment B - "P EF Transmission Outages 2012 -Major Events Only". 15
Page 1 and 2: March 1, 2013 VIA HAND DELIVERY Mr.
Page 3 and 4: Table of Contents 2012 PEF Customer
Page 5 and 6: I. OVERALL RELIABILITY PERFORMANCE-
Page 7 and 8: 1. Generation events - see pages 13
Page 9 and 10: )-l:\USES OF OUTAGE EVENTS- ACTUAL
Page 11 and 12: CAUSES OF OUTAGE EVENTS - {Absent A
Page 13 and 14: THREE PERCENT FEEDER LIST - ACTU~ {
Page 15: GENERATION EVENTS- ADJUSTMENTS (Rul
Page 19 and 20: d. Provide the 2012 service reliabi
Page 21 and 22: 2012 ADJUSTED RELIABILITY (Rule 25-
Page 23 and 24: n. The process used to identify and
Page 25 and 26: ' CAUSES OF OUTAGE EVENTS- ADJUSTED
Page 27 and 28: PART Ill SYSTEM RELIABILITY INDICES
Page 29 and 30: DISTRIBUTION SUBSTATION (Rule 25-6.
Page 31 and 32: PEF KPis Trending (2008-2012) ..._
Page 33 and 34: SUPPLEMENTAL DISTRIBUTION INFORMATI
Page 35 and 36: w w Progress Energy INTERRUPTI NORT
Page 37 and 38: ~ Progress Energy MAIFie - Unadjust
Page 39 and 40: ~ Progress Energy l,lYI,lTEM R!;;~I
Page 41 and 42: . Describe Company efforts to corre
Page 43 and 44: Transmission In addition to the act
Page 45 and 46: percentage of new primary distribut
Page 47 and 48: .tV. WOOD POLE INSPECTION PROGRAM a
Page 49 and 50: "ORDERED that, consistent with the
Page 51 and 52: 1. Describe Company practices regar
Page 53 and 54: MANAGEMENT REGION (SOUTH CENTRAL) V
Page 55 and 56: of a storm; etc. To quantify or est
Page 57 and 58: State whether pole rents are jurisd
Page 59 and 60: Transmission Pole Inspections 2012
Page 61 and 62: STORM HARDENING ACTIVITIES FOR TRAN
Page 63 and 64: Distribution UG Data Input Next Yea
Page 65 and 66: POST-STORM DATA C OLLECTION AN D F
Page 67 and 68:
f) Describe/provide any forensics d
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OVERHEAD/UNDERGROUND RELIABILITY (O
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P EF also collects available perfor
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during storm events. P EF works ext
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2013 Activities The following activ
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COLLABORATIVE RESEARCH (Initiative
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VI. OTHER STORM HARDENING INITIATIV
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INDEX for Reliability Re ort {6) Po
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ATTACHEMENT A
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Date/Time Location Retail CMI Grid
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Page 89 and 90:
Page 91 and 92:
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Florida PSC Report - Exceptions Onl
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Summary of Severe Weather Dates 201
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ATTACHEMENT D
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ATTACHEMENT E
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ATTACHEMENT F
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ATTACHEMENT G
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SOUTH COASTAL BELLEAIR 1 C1004 2.09
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SOUTH COASTAL EAST CLEARWATER 2 C09
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SOUTH COASTAL NORTHEAST 1 X0282 5.9
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SOUTH COASTAL STARKEY ROAD 1 J0113
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SOUTH CENTRAL BABSON PARK 1 K1195 3
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SOUTH CENTRAL CYPRESSWOOD 1 K0317 3
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SOUTH CENTRAL LAKE LUNTZ 1 K3284 7.
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SOUTH CENTRAL PINECASTLE 2 W0395 10
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SOUTH CENTRAL WINDERMERE 3 K302 8.6
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NORTH COASTAL HOMOSASSA 3 A0271 7.6
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NORTH COASTAL TRENTON 1 A0090 6.00
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NORTH CENTRAL DELAND EAST 3 W1104 6
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NORTH CENTRAL LOCKHART 1 M0412 9.80
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NORTH CENTRAL UCF NORTH 2 W0988 10.
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ATTACHEMENT H
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Pending 10/15/2012 1085510E Tree Tr
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8/24/2012 1077234E Tree Trimming GI
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8/1/2012 1074261E Revenue Protectio
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Storm Hardening Projects - 2010 - 2
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ATTACHEMENT J
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Storm Hardening Plan May 3, 2010 Di
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Storm Hardening Plan May 3, 2010 25
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Storm Hardening Plan May 3, 2010 Cr
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Storm Hardening Plan May 3, 2010 St
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Storm Hardening Plan May 3, 2010 Us
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Storm Hardening Plan May 3, 2010 fr
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Storm Hardening Plan May 3, 2010 PE
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Storm Hardening Plan May 3, 2010 SE
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Storm Hardening Plan May 3, 2010 Re
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Storm Hardening Plan May 3, 2010 ad
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Storm Hardening Plan May 3, 2010 So
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Storm Hardening Plan May 3, 2010 No
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Storm Hardening Plan May 3, 2010 No
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Storm Hardening Plan May 3, 2010 25
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ATTACHEMENT K
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Comprehensive Wood Pole Inspection
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Page 179 and 180:
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ATTACHEMENT L
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ATTACHEMENT M
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3.3 High Risk Areas: These are defi
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8.0 Simplified Component Assessment
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State 4 Woodpecker Holes Note: Crit
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9.3 Transmission Line Lattice Tower
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9.5 Transmission Line Polymer Insul
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9.8.2 State 3 is described as meeti
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10.0 References 9.10.12 ROW Conditi
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Hurricane Preparedness (Slide #2) P
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Transmission System Readiness (Slid
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Coordination w/Local Government (Sl
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Progress Energy Florida 2012 Hurric
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Distribution System Readiness ● P
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Storm Restoration Organization Read
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Hurricane Season Preparedness Concl
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Attachment P - 2012 Distribution Po
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Ongoing Storm Preparedness Plan Pur
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Ongoing Storm Preparedness Plan est
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Ongoing Storm Preparedness Plan d.
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Ongoing Storm Preparedness Plan 3)
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Ongoing Storm Preparedness Plan sys
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Ongoing Storm Preparedness Plan For
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Ongoing Storm Preparedness Plan sys
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Ongoing Storm Preparedness Plan PEF
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Ongoing Storm Preparedness Plan Ove
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Ongoing Storm Preparedness Plan •
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Ongoing Storm Preparedness Plan •
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ATTACHEMENT S
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2.3 Program Scope AUTHORIZED COPY T
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2.4.1 Program Component Frequency T
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4.1.1.2 Vegetation Clearance: Side
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AUTHORIZED COPY Reactive Work - veg
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Attachment B Category 1 Vegetation
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Attachment D Category 3 Vegetation
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Vegetation Management - Customer De
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ATTACHEMENT U
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Post Storm Requirements Data Collec
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Comparison of Historical Trends Ove
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OVERHEAD/UNDERGROUND RELIABILITY (O
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Report on Collaborative Research fo
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epresentatives of regulatory and co
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Document title AUTHORIZED COPY Dist
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) ) AUTHORIZF .... fOPY Distributio
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Storm Room Standards AUTHORIZED COP
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AUTHORIZED COPY 3. All road closing
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Distribution System Storm Center Ma
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During Major Storm AUTHORIZED COPY
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Document title AUTHORIZED COPY Stag
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- AUTHORIZED COPY Staging Site Mobi
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Daily Staging Site Management AUTHO
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·-"'"' SL 1A: Svstem Administratio
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---- ~------- SL3: System Site Coor
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1 Days (24 HRS) Prior to Storm AUTH
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1 Day (24 HRS) Prior to Storm AUTHO
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SL5A 1 : Acquisition Coordinator AU
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- • Participate in pre-storm Syst
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SL7A: Site Support Job Function AUT
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SL7C: Site Hotel Representative AUT
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AFTER MAJOR STORM AUTHORIZED COPY
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Job Descriptions AUTHORIZED COPY CC
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AUTHORIZED COPY Document ti~e Corpo
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AUTHORIZED COPY Providing Security
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Tools and Information Needed • Gu
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Engaged In the Following Sub-proces
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AUTHORIZED COPY 1. Take inventory o
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Attachment 5 Workplace Violence Pre
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AUTHORIZED COPY Business Operations
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- AUTHORIZED COPY 801: Manager of E
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AUTHORIZED COPY 8011: Storm Cards A
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AUTHORIZED COPY The Damage Assessme
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Pole to Pole Damage Assessment AUTH
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AUTHORIZED COPY Tree Sweep Sub -pro
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AUTHORIZED COPY ' )Forensic Assessm
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Training Requirements AUTHORIZED CO
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AUTHORIZED COPY After completion of
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During Major Storm AUTHORIZED COPY
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Document title IT&T Crisis Response
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AUTHORIZED COPY All significant inc
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Ongoing notification AUTHORIZED COP
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AUTHORIZED COPY • Initiate and le
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. . AUTHORIZED COPY • Coordinate
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AUTHORIZED COPY 15.8 IT&T Liaison (
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AUTHORIZED COPY 15.12 Applications
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AUTHORIZED COPY • Release employe
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Document litie AUTHORIZED COPY Exte
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AUTHORIZED COPY EOC Crew Management
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AUTHORIZED COPY EOC Communication (
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Engaged in the Following Sub-proces
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Key Interface Points • Regional V
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After Major Storm • • Responsib
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AUTHORIZED COPY The flowchart below
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Evacuation of the DCC Facility- Tra
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Job Descriptions AUTHORIZED COPY DC
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DCC2A: Dispatch Shift Supervisor AU
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DCC2A4: Associate Distribution Disp
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DCC4: Data Management Manager AUTHO
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OCC4B: Data Coordinator AUTHORIZED
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Document title AUTHORIZED COPY Reso
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AUTHORIZED COPY - Line/Tree Acquisi
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Contractor Demobilization Plan AUTH
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- 96 HR & 72 HR Procedure for PEF R
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- AUTHORIZED COPY Resource Link Pro
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AUTHORIZED COPY During Major Storm
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RM2B: Tree Account Manager AUTHORIZ
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Documents/forms needed to perform f
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Checklist of Actions AUTHORIZED COP
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Checklist of Actions AUTHORIZED COP
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- Document titie Performance Suppor
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AUTHORIZED COPY Job Descriptions (P
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PS5: Outage Management System Suppo
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AUTHORIZED COPY 48 Hour Preparation
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Document title AUTHORIZED COPY Regi
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REG4: Regional Tactical Management
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The following flowchart offers a de
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RSVP Checklist of Actions AUTHORIZE
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Key Interface Points • • •
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Key Interface Points • • •
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Document title AUTHORIZED COPY Cust
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AUTHORIZED COPY Training Requiremen
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AUTHORIZED COPY Job Description Dev
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AUTHORIZED COPY Tools and Informati
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During Major Storm • Participate
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CMS3K: Corporate Volunteer/Retiree
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Document titie AUTHORIZED COPY Supp
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Supply Chain M&S FL Storm Organizat
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SC- 2 Warehouse Coordinator (Attach
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- SC- 20 Stock-out Coordinator Job
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SC- 38 Staging Site Storekeeper
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Before Storm Landfall AUTHORIZED CO
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For the following Supplementarv Inf
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AUTHORIZED COPY Job Description Res
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Job Description AUTHORIZED COPY Res
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Human Resources AUTHORIZED COPY Doc
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Communication Plan AUTHORIZED COPY
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Job Descriptions AUTHORIZED COPY HR
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-· Job Descriptions HR4A: Compensa
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Key Performance Indicators for Dama
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~ Document title ) ) AUTHORIZED \i1
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ATTACHEMENT Z
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AUTHORIZED COPY Transmission Planni
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AUTHORIZED COPY TRANSMISSION PLANNI
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AUTHORIZED COPY • Wholesale Cente
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AUTHORIZED COPY Setup Team configur
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AUTHORIZED COPY DURING THE EVENT
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AUTHORIZED COPY Pre- Storm 96 hours
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Coordinators and the Transmission S
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elease as directed by Transmission
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AUTHORIZED COPY 7.0 WHOLESALE CUSTO
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AUTHORIZED COPY • Will assign a m
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AUTHORIZED COPY Verify area staff h
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AUTHORIZED COPY 9.3 Maintenance Sup
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AUTHORIZED COPY Check availability
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AUTHORIZED COPY Make follow-up cont
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AUTHORIZED COPY Contact District Co
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AUTHORIZED COPY • The Area Storm
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AUTHORIZED COPY restaurant, town, d
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AUTHORIZED COPY storm/emergency cos
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AUTHORIZED COPY 22.0 Neighboring Ut
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27.0 TOPD -FL Coordinator Organizat
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AUTHORIZED COPY Dist. Op. Center Be
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