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~ Progress Energy 2012 Annual Reliability Report March 1, 2013
Table of Contents 2012 PEF Customer Count by Region .............................................. ........... 2 Overall Reliability Performance - 2012 (Unadjusted) (Rule 25-6.0455, F.A.C.) .. .... .3 Generation Events - Adjustments ............................................... ...... 13 Transmission Events - Adjustments .............................. ...................... 15 Extreme Weather - Exclusions ....................... .. ................. ... ... .... .. .. 16 Other Distribution - Adjustments ............. .. .............................. ......... 18 2012 Adjusted Reliability .......................... .......................... .. .. ...... 19 Distribution Substations ......... ... .............. .............................. ........ 27 Supplemental Distribution Information .............................. ............... 31 Reliability Related Customer Complaints ......... ............................ ... ....38 Storm Hardened Facilities ............. ..... ... .................................. .. .. .... .......40 Storm Season Readiness ............................... .. .... .................. ................. 44 Wood Pole Inspection Program .... ..... .. ......................................... ......... ..45 CCA Sampling Report .... ..... .. ...... ..... ............... ....................... .. ....... .. ... 46 EIW Initiatives Vegetation Management (Initiative 1) .................... .. ................... ........48 Joint Use Pole Attachment Audits (Initiative 2) ... ............................ .. .... 54 Transmission Structures- Six Year Inspection Cycle (Initiative 3) .... .. ....... 56 Transmission Structures - Storm Hardening Activities (Initiative 4) ............. 59 Geographic Information System (GIS) (Initiative 5) ... ............................. 60 Post-Storm Data Collection and Forensic Analysis (Initiative 6) ..... ... .. ........ 63 Overhead/Underground Reliability (Initiative 7) ............. .............. .. ....... 67 Coordination with Local Governments (Initiative 8) ................ ...... ... ....... 70 Collaborative Research (Initiative 9) ................. ....... ............... .......... 75 Disaster Preparedness and Recovery Plan (Initiative 10) ............... .... ....... 76 Other Storm Hardening Initiatives (OH/UG)............................. .... ..... .. .... ... .. 78
Page 1: March 1, 2013 VIA HAND DELIVERY Mr.
Page 5 and 6: I. OVERALL RELIABILITY PERFORMANCE-
Page 7 and 8: 1. Generation events - see pages 13
Page 9 and 10: )-l:\USES OF OUTAGE EVENTS- ACTUAL
Page 11 and 12: CAUSES OF OUTAGE EVENTS - {Absent A
Page 13 and 14: THREE PERCENT FEEDER LIST - ACTU~ {
Page 15 and 16: GENERATION EVENTS- ADJUSTMENTS (Rul
Page 17 and 18: TRANSMISSION EVENTS- ADJUSTMENTS (R
Page 19 and 20: d. Provide the 2012 service reliabi
Page 21 and 22: 2012 ADJUSTED RELIABILITY (Rule 25-
Page 23 and 24: n. The process used to identify and
Page 25 and 26: ' CAUSES OF OUTAGE EVENTS- ADJUSTED
Page 27 and 28: PART Ill SYSTEM RELIABILITY INDICES
Page 29 and 30: DISTRIBUTION SUBSTATION (Rule 25-6.
Page 31 and 32: PEF KPis Trending (2008-2012) ..._
Page 33 and 34: SUPPLEMENTAL DISTRIBUTION INFORMATI
Page 35 and 36: w w Progress Energy INTERRUPTI NORT
Page 37 and 38: ~ Progress Energy MAIFie - Unadjust
Page 39 and 40: ~ Progress Energy l,lYI,lTEM R!;;~I
Page 41 and 42: . Describe Company efforts to corre
Page 43 and 44: Transmission In addition to the act
Page 45 and 46: percentage of new primary distribut
Page 47 and 48: .tV. WOOD POLE INSPECTION PROGRAM a
Page 49 and 50: "ORDERED that, consistent with the
Page 51 and 52: 1. Describe Company practices regar
Page 53 and 54:
MANAGEMENT REGION (SOUTH CENTRAL) V
Page 55 and 56:
of a storm; etc. To quantify or est
Page 57 and 58:
State whether pole rents are jurisd
Page 59 and 60:
Transmission Pole Inspections 2012
Page 61 and 62:
STORM HARDENING ACTIVITIES FOR TRAN
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Distribution UG Data Input Next Yea
Page 65 and 66:
POST-STORM DATA C OLLECTION AN D F
Page 67 and 68:
f) Describe/provide any forensics d
Page 69 and 70:
OVERHEAD/UNDERGROUND RELIABILITY (O
Page 71 and 72:
P EF also collects available perfor
Page 73 and 74:
during storm events. P EF works ext
Page 75 and 76:
2013 Activities The following activ
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COLLABORATIVE RESEARCH (Initiative
Page 79 and 80:
VI. OTHER STORM HARDENING INITIATIV
Page 81 and 82:
INDEX for Reliability Re ort {6) Po
Page 83 and 84:
ATTACHEMENT A
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Date/Time Location Retail CMI Grid
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Florida PSC Report - Exceptions Onl
Page 95 and 96:
Summary of Severe Weather Dates 201
Page 97 and 98:
ATTACHEMENT D
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ATTACHEMENT E
Page 101 and 102:
ATTACHEMENT F
Page 103 and 104:
ATTACHEMENT G
Page 105 and 106:
SOUTH COASTAL BELLEAIR 1 C1004 2.09
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SOUTH COASTAL EAST CLEARWATER 2 C09
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SOUTH COASTAL NORTHEAST 1 X0282 5.9
Page 111 and 112:
SOUTH COASTAL STARKEY ROAD 1 J0113
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SOUTH CENTRAL BABSON PARK 1 K1195 3
Page 115 and 116:
SOUTH CENTRAL CYPRESSWOOD 1 K0317 3
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SOUTH CENTRAL LAKE LUNTZ 1 K3284 7.
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SOUTH CENTRAL PINECASTLE 2 W0395 10
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SOUTH CENTRAL WINDERMERE 3 K302 8.6
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NORTH COASTAL HOMOSASSA 3 A0271 7.6
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NORTH COASTAL TRENTON 1 A0090 6.00
Page 127 and 128:
NORTH CENTRAL DELAND EAST 3 W1104 6
Page 129 and 130:
NORTH CENTRAL LOCKHART 1 M0412 9.80
Page 131 and 132:
NORTH CENTRAL UCF NORTH 2 W0988 10.
Page 133 and 134:
ATTACHEMENT H
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Pending 10/15/2012 1085510E Tree Tr
Page 137 and 138:
8/24/2012 1077234E Tree Trimming GI
Page 139 and 140:
8/1/2012 1074261E Revenue Protectio
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Storm Hardening Projects - 2010 - 2
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ATTACHEMENT J
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Storm Hardening Plan May 3, 2010 Di
Page 147 and 148:
Storm Hardening Plan May 3, 2010 25
Page 149 and 150:
Storm Hardening Plan May 3, 2010 Cr
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Storm Hardening Plan May 3, 2010 St
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Storm Hardening Plan May 3, 2010 Us
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Storm Hardening Plan May 3, 2010 fr
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Storm Hardening Plan May 3, 2010 PE
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Storm Hardening Plan May 3, 2010 SE
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Storm Hardening Plan May 3, 2010 Re
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Storm Hardening Plan May 3, 2010 ad
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Storm Hardening Plan May 3, 2010 So
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Storm Hardening Plan May 3, 2010 No
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Storm Hardening Plan May 3, 2010 No
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Storm Hardening Plan May 3, 2010 25
Page 173 and 174:
ATTACHEMENT K
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Comprehensive Wood Pole Inspection
Page 177 and 178:
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
ATTACHEMENT L
Page 189 and 190:
ATTACHEMENT M
Page 191 and 192:
3.3 High Risk Areas: These are defi
Page 193 and 194:
8.0 Simplified Component Assessment
Page 195 and 196:
State 4 Woodpecker Holes Note: Crit
Page 197 and 198:
9.3 Transmission Line Lattice Tower
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9.5 Transmission Line Polymer Insul
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9.8.2 State 3 is described as meeti
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10.0 References 9.10.12 ROW Conditi
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Hurricane Preparedness (Slide #2) P
Page 207 and 208:
Transmission System Readiness (Slid
Page 209 and 210:
Coordination w/Local Government (Sl
Page 211 and 212:
Progress Energy Florida 2012 Hurric
Page 213 and 214:
Distribution System Readiness ● P
Page 215 and 216:
Storm Restoration Organization Read
Page 217 and 218:
Hurricane Season Preparedness Concl
Page 225 and 226:
Attachment P - 2012 Distribution Po
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Ongoing Storm Preparedness Plan Pur
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Ongoing Storm Preparedness Plan est
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Ongoing Storm Preparedness Plan d.
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Ongoing Storm Preparedness Plan 3)
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Ongoing Storm Preparedness Plan sys
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Ongoing Storm Preparedness Plan For
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Ongoing Storm Preparedness Plan sys
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Ongoing Storm Preparedness Plan PEF
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Ongoing Storm Preparedness Plan Ove
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Ongoing Storm Preparedness Plan •
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Ongoing Storm Preparedness Plan •
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ATTACHEMENT S
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2.3 Program Scope AUTHORIZED COPY T
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2.4.1 Program Component Frequency T
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4.1.1.2 Vegetation Clearance: Side
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AUTHORIZED COPY Reactive Work - veg
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Attachment B Category 1 Vegetation
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Attachment D Category 3 Vegetation
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Vegetation Management - Customer De
Page 299 and 300:
ATTACHEMENT U
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Post Storm Requirements Data Collec
Page 303 and 304:
Comparison of Historical Trends Ove
Page 305 and 306:
OVERHEAD/UNDERGROUND RELIABILITY (O
Page 307 and 308:
Report on Collaborative Research fo
Page 309 and 310:
epresentatives of regulatory and co
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Document title AUTHORIZED COPY Dist
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) ) AUTHORIZF .... fOPY Distributio
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Storm Room Standards AUTHORIZED COP
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AUTHORIZED COPY 3. All road closing
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Distribution System Storm Center Ma
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During Major Storm AUTHORIZED COPY
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Document title AUTHORIZED COPY Stag
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- AUTHORIZED COPY Staging Site Mobi
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Daily Staging Site Management AUTHO
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·-"'"' SL 1A: Svstem Administratio
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---- ~------- SL3: System Site Coor
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1 Days (24 HRS) Prior to Storm AUTH
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1 Day (24 HRS) Prior to Storm AUTHO
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SL5A 1 : Acquisition Coordinator AU
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- • Participate in pre-storm Syst
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SL7A: Site Support Job Function AUT
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SL7C: Site Hotel Representative AUT
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AFTER MAJOR STORM AUTHORIZED COPY
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Job Descriptions AUTHORIZED COPY CC
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AUTHORIZED COPY Document ti~e Corpo
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AUTHORIZED COPY Providing Security
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Tools and Information Needed • Gu
Page 355 and 356:
Engaged In the Following Sub-proces
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AUTHORIZED COPY 1. Take inventory o
Page 359 and 360:
Attachment 5 Workplace Violence Pre
Page 361 and 362:
AUTHORIZED COPY Business Operations
Page 363 and 364:
- AUTHORIZED COPY 801: Manager of E
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AUTHORIZED COPY 8011: Storm Cards A
Page 367 and 368:
AUTHORIZED COPY The Damage Assessme
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Pole to Pole Damage Assessment AUTH
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AUTHORIZED COPY Tree Sweep Sub -pro
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AUTHORIZED COPY ' )Forensic Assessm
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Training Requirements AUTHORIZED CO
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AUTHORIZED COPY After completion of
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During Major Storm AUTHORIZED COPY
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Document title IT&T Crisis Response
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AUTHORIZED COPY All significant inc
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Ongoing notification AUTHORIZED COP
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AUTHORIZED COPY • Initiate and le
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. . AUTHORIZED COPY • Coordinate
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AUTHORIZED COPY 15.8 IT&T Liaison (
Page 393 and 394:
AUTHORIZED COPY 15.12 Applications
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AUTHORIZED COPY • Release employe
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Document litie AUTHORIZED COPY Exte
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AUTHORIZED COPY EOC Crew Management
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AUTHORIZED COPY EOC Communication (
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Engaged in the Following Sub-proces
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Key Interface Points • Regional V
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After Major Storm • • Responsib
Page 409 and 410:
AUTHORIZED COPY The flowchart below
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Evacuation of the DCC Facility- Tra
Page 413 and 414:
Job Descriptions AUTHORIZED COPY DC
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DCC2A: Dispatch Shift Supervisor AU
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DCC2A4: Associate Distribution Disp
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DCC4: Data Management Manager AUTHO
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OCC4B: Data Coordinator AUTHORIZED
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Document title AUTHORIZED COPY Reso
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AUTHORIZED COPY - Line/Tree Acquisi
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Contractor Demobilization Plan AUTH
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- 96 HR & 72 HR Procedure for PEF R
Page 431 and 432:
- AUTHORIZED COPY Resource Link Pro
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AUTHORIZED COPY During Major Storm
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RM2B: Tree Account Manager AUTHORIZ
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Documents/forms needed to perform f
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Checklist of Actions AUTHORIZED COP
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Checklist of Actions AUTHORIZED COP
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- Document titie Performance Suppor
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AUTHORIZED COPY Job Descriptions (P
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PS5: Outage Management System Suppo
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AUTHORIZED COPY 48 Hour Preparation
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Document title AUTHORIZED COPY Regi
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REG4: Regional Tactical Management
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The following flowchart offers a de
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RSVP Checklist of Actions AUTHORIZE
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Key Interface Points • • •
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Key Interface Points • • •
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Document title AUTHORIZED COPY Cust
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AUTHORIZED COPY Training Requiremen
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AUTHORIZED COPY Job Description Dev
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AUTHORIZED COPY Tools and Informati
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During Major Storm • Participate
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CMS3K: Corporate Volunteer/Retiree
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Document titie AUTHORIZED COPY Supp
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Supply Chain M&S FL Storm Organizat
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SC- 2 Warehouse Coordinator (Attach
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- SC- 20 Stock-out Coordinator Job
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SC- 38 Staging Site Storekeeper
Page 485 and 486:
Before Storm Landfall AUTHORIZED CO
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For the following Supplementarv Inf
Page 489 and 490:
AUTHORIZED COPY Job Description Res
Page 491 and 492:
Job Description AUTHORIZED COPY Res
Page 493 and 494:
Human Resources AUTHORIZED COPY Doc
Page 495 and 496:
Communication Plan AUTHORIZED COPY
Page 497 and 498:
Job Descriptions AUTHORIZED COPY HR
Page 499 and 500:
-· Job Descriptions HR4A: Compensa
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Page 503 and 504:
Page 505 and 506:
Key Performance Indicators for Dama
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~ Document title ) ) AUTHORIZED \i1
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ATTACHEMENT Z
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AUTHORIZED COPY Transmission Planni
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AUTHORIZED COPY TRANSMISSION PLANNI
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AUTHORIZED COPY • Wholesale Cente
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AUTHORIZED COPY Setup Team configur
Page 519 and 520:
AUTHORIZED COPY DURING THE EVENT
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AUTHORIZED COPY Pre- Storm 96 hours
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Coordinators and the Transmission S
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elease as directed by Transmission
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AUTHORIZED COPY 7.0 WHOLESALE CUSTO
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AUTHORIZED COPY • Will assign a m
Page 531 and 532:
AUTHORIZED COPY Verify area staff h
Page 533 and 534:
AUTHORIZED COPY 9.3 Maintenance Sup
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AUTHORIZED COPY Check availability
Page 537 and 538:
AUTHORIZED COPY Make follow-up cont
Page 539 and 540:
AUTHORIZED COPY Contact District Co
Page 541 and 542:
AUTHORIZED COPY • The Area Storm
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AUTHORIZED COPY restaurant, town, d
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AUTHORIZED COPY storm/emergency cos
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AUTHORIZED COPY 22.0 Neighboring Ut
Page 549 and 550:
27.0 TOPD -FL Coordinator Organizat
Page 551:
AUTHORIZED COPY Dist. Op. Center Be
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