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member services program guidelines - Gumala Aboriginal Corporation

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<strong>Gumala</strong> <strong>Aboriginal</strong> <strong>Corporation</strong><br />

7.4.5 Provide ID to the supplier, if requested (A letter of ID can be provided<br />

by <strong>Gumala</strong> Staff. Photo ID, e.g. Drivers Licence, should be obtained from<br />

third party organisations)<br />

7.4.6 Submit a letter to support your application if it is outside the<br />

<strong>guidelines</strong> (state, in as much detail as possible, the reason why your<br />

application should be considered)<br />

7.5 Administration<br />

7.5.1 Applicants will be notified of the outcome of their application<br />

within 7 working days of GAC receiving all required<br />

documentation<br />

7.5.2 NO reimbursements will be made to Members<br />

7.5.3 Payments cannot be made to individuals – they can only be<br />

made to third party organisations<br />

7.5.4 Benefits are not transferrable to other Members account<br />

7.5.5 NO advances on the next financial year’s balances are<br />

authorised<br />

7.5.6 If an applicant is dissatisfied with the outcome of their<br />

application they can appeal against the decision in writing (MSU<br />

Staff can assist with this)<br />

7.5.7 Changes to this <strong>program</strong> are at the GAC CEO’s discretion and<br />

would be in accordance with C.1 and C.2 (as per the addendum of<br />

the GAC MSU Guidelines).<br />

Reference<br />

The Critically Ill Patient Support Program is funded in accordance with Clause<br />

3.4 (2) of the <strong>Gumala</strong> General Foundation Trust Deed which states: “to improve<br />

the housing, living conditions, health and general standards of living” for <strong>Gumala</strong><br />

Members.<br />

Member Services Program Guidelines 47 of 79

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