Abstracts & Presentation Summaries - Department of Health
Abstracts & Presentation Summaries - Department of Health
Abstracts & Presentation Summaries - Department of Health
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Good Practice & Innovative Service Models Concurrent Sessions<br />
Session 1 — Partnerships<br />
Adriana Smith, Manager, Gateway Social Support Options<br />
What’s the Catch?<br />
Working together collaboratively has helped us to let people know,<br />
THERE IS NO CATCH.<br />
Gateway Social Support Options (GSSO), situated in the Western suburbs <strong>of</strong><br />
Melbourne, is a community based, non-pr<strong>of</strong>it organisation that caters to the social<br />
support needs <strong>of</strong> the HACC community and relies heavily on the services provided<br />
by volunteers.<br />
GSSO’s catchment currently includes the Cities <strong>of</strong> Hobsons Bay, Maribyrnong and<br />
Brimbank.<br />
Collaboration<br />
The year 2000 and beyond, saw Gateway Social Support Options develop and<br />
continue a partnership with The <strong>Department</strong> <strong>of</strong> Natural Resources and Environment<br />
– FishCare Program, to deliver an effective activity that would have expected<br />
outcomes in the areas <strong>of</strong> enhanced access, increased participation and reduced<br />
isolation for our client group.<br />
This partnership resulted with Gateway Social Support Options introducing a new<br />
planned activity, The Big Catch Program – Fishing Adventures.<br />
Partnerships allow organisations to focus on their areas <strong>of</strong> expertise, without<br />
compromising quality <strong>of</strong> service to the HACC consumer. Each stakeholder brings its<br />
strengths and therefore a better service.<br />
With the support <strong>of</strong> Gateway volunteers, the HACC consumer has been able to<br />
partake in a well-supported program that has provided an opportunity to build<br />
confidences, reduce social isolation and promote physical activity.<br />
Gateway has strengthened formal links with various service providers within its<br />
catchment area, particularly with Western Region Community <strong>Health</strong> Centre and<br />
Outreach Services, to ensure the referral <strong>of</strong> suitable individuals to this program;<br />
with each agency having it’s own responsibilities to ensure that the program<br />
continues.<br />
Whilst breaking down the barriers, the objective was to provide the participant with<br />
outcomes that would include reduced dependency, increased confidence and<br />
certainly a healthier and more active lifestyle. It also provided opportunities for the<br />
participants to develop relationships <strong>of</strong> trust and to encourage others to follow the<br />
same pathway by drawing the community together.<br />
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