Information for exhibitors - IAA Presse-News der Aussteller

Accommodation services &
tourist info
accommodation agency
Information Center/IC, rooms 00.141 - 00.142
Hannover Marketing & Tourismus GmbH
phone +49 511 12345-555
fax +49 511 12345-556
hotels@hannover-tourismus.de
www.hannover.de/hotels/iaa
On-site location
Information Center/IC
Sep. 18 - Sep. 26 9 a.m. - 6 p.m.
Sep. 27 9 a.m. - 2 p.m.
Advertising ban No advertising whatsoever is allowed outside of the
exhibitor's own stand area, including the distribution of
flyers, display of posters, or erection of structures with
advertising content. This also applies to any persons
circulating outside of their own stand's area while
displaying advertising on sandwich boards, clothing, etc.
Contact:
Ms. Anke Robbers
anke.robbers@messe.de
+49 511 89-31227
Airline See "Lufthansa"
Airport shuttle BFM Incoming & Traveller Service
connects the Airport Hannover Langenhagen (Terminal C)
with the fairgrounds, entrance WEST 1
ATMs (cash dispensers) On-site location
entrance NORD 1
entrance SÜD 1
Information Centre (IC)
hall 13/westside
1

Audio & video equipment Fleischhauer TV Communications GmbH
Oldenburger Allee 38
30659 Hannover
+49 511 616807-0
+49 511 616807-66
tvc@h.fleischhauer.de
Gahrens + Battermann GmbH
Max-von-Laue-Straße 7
30966 Hemmingen
+49 511 419997-0
+49 511 419997-41
hannover@gb-rental.com
Accessories and adapters (e.g. USB, VGA, DVI, HDMI,
KAT 5, power cables, travel plugs and voltage adapters,
blank CD-ROMs and DVDs, etc.) are available at the
Mediashop
On-site location
Information Center (IC), Room 00.138
Please call in advance to confirm availability:
+49 511 89-38991
Automania Model car collectors market
On-site location
Pavilion P 11 (north side of Hall 11)
Sep. 22 - Sep. 23 9 a.m. - 6 p.m.
Baggage service / Pre-check-in Advance booking:
BFM Incoming & Traveller Services GmbH
info@gepaeckservice.de
+49 511 977-4880
+49 511 977-4886
Airport counter: Arrivals Level C,
open all year round
On-site location
Eingänge NORD 2/WEST 1
Sep. 20 - Sep. 27 8:30 a.m. - 6:30 p.m.
Beverage service Messe Gastronomie Hannover GmbH
Stand delivery service
www.messe.de/catering
+49 511 89-33770
+49 511 89-33781
2

Caravan parking Special parking lot on Kronsbergstraße, directly opposite
Hall 13 and near the West 1 entrance. Please reserve in
advance!
wohnwagenparkplatz@gfv.messe.de
+49 511 89-33595
+49 511 89-33410
3

Car rental Europcar Autovermietung GmbH
On-site location
Information Center (IC), room 00.140
Cash withdrawal, money
exchange
Sep. 20 - Sep. 21 10 a.m. - 6 p.m.
Sep. 22 10 a.m. - 2 p.m.
Sep. 24 - Sep. 27 10 a.m. - 6 p.m.
Rental documents and keys can be picked up at the
Europcar office, shopping arcade between halls 16/17.
car rental companies in Laatzen:
Europcar Hannover Laatzen
Hildesheimer Str. 2
30880 Laatzen
phone +49 511 848300
fax +49 511 8483066
Mo - Fr 07.30 - 18.00 hrs.
Sa 08.00 - 12.00 hrs.
Su 09.00 - 11.00 hrs.
+49 511 89-20484
de.st.hannover-sued@europcar.com
www.europcar.de
Sixt Autovermietung
Karlsruher Str. 14
30880 Laatzen
+49 180 5252525
Mo - Fr 06.30 - 19.00 hrs.
Sa 08.00 - 12.00 hrs.
Su 08.00 - 12.00 hrs.
Hertz Autovermietung GmbH
Karlsruher Str. 18
30880 Laatzen
+49 511 12311584
www.hertz.de
+49 180 5252525
Mon - Fri 7 a.m. - 6 p.m.
Sat 8 a.m. - 12 a.m.
Sun 9 a.m. - 11 a.m.
Trucks are available at all car rental companies.
Hannover Central Railway Station ("Hauptbahnhof
Hannover")
www.reisebank.de
Hannover Airport
www.travelex.com
4

Catering Free delivery to stands
Messe Gastronomie Hannover GmbH
contact.catering@messe.de
www.catering.messe.de
+49 511 89-33534
+49 511 89-32657
Church See "Religious facilities & services"
Cigarettes, cigars, tobacco See "Grocery"
Cloakrooms and left luggage Wardrobes are located in near distance to the entrances.
The wardrobe for journalists is located in the press center.
prices:
wardrobe EUR 01.50
luggage EUR 02.00
compressed air Halls 2, 18-23: H. Vesterling Installationstechnik GmbH
+49 511 89-20122
+49 511 89-2 04 22
hvesterling-messe@arcor.de
Halls 3 - 7: Walter Heitmüller Sanitär und Heizung
+49 511 89-20104
+49 511 89-2 01 04
walter.heitmueller-sanitaer@htp-tel.de
Halls 8, 9, 14-17: Ing. P. Behrens
Sanitär- u. Heizungsanlagen
+49 511 89-20116
+49 511 89-2 04 16
info@behrens-gbr.de
Halls 11 - 13 and Pavilion P 11:
Ahrens Sanitärtechnik u. Gasheiz. GmbH
+49 511 89-2 01 11
+49 511 89-20411
messe@ahrens-laatzen.de
Halls 24 - 27, Pavilions P 32 - 35 and open-air site:
Mildner Sanitär- und Heizungsbau GmbH
+49 511 89-20126
+49 511 89-20426
mildner.gmbh@t-online.de
5

Conference rooms CC/ground floor
Berlin, Dresden
Bonn 01, Bonn 02
Heidelberg
Leipzig, Frankfurt
München, Hamburg
Construction and dismantling
periods
CC/arcades
several rooms at arcade level
CC/first floor
rooms 01 - 03, 11- 18
rooms 101 - 113
corina.sillmen@messe.de
+49 511 89-31279
Date Time
Start of construction 08.09.2012 0 a.m.
End of construction 18.09.2012 6 p.m.
Press conferences at CC 18.09.2012 8 a.m. - 7 p.m.
Press day 19.09.2012 8 a.m. - 7 p.m.
Show starts 20.09.2012 9 a.m.
Show ends * 27.09.2012 6 p.m.
Start of dismantling 27.09.2012 7 p.m.
End of dismantling 02.10.2012 12 p.m.
* Stands may not be cleared or dismantled before 6
p.m.
Copyshop Photocopies, business cards, fax service, digital printing
On-site location
Information Center (IC)
+49 511 89-35100
+49 511 89-35101
copyshop@messe.de
Opening hours
Sep. 19 - Sep. 27 9 a.m. - 6 p.m.
Services offered:
- black & white copies up to size A3
- color copies up to size A3
- fax service
- printouts from notebooks
- laminating up to size A4
- cutting machine for paper
- business cards
- badges
- data transmission via USB Stick
6

Courier service TNT Express GmbH
On-site location
Shopping & Food area between halls 19 and 23
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
+49 511 89-20612
+49 511 89-28612
www.tnt.com
Gabi.Ockershausen@tnt.de
Cultural events and nightlife www.hannover.de
Customs On-site location
Europaallee, office building 7
30521 Hannover
+49 511 89-20262
+49 511 89-20263
+49 511 89-20358
Poststelle@zah-messe.bfinv.de
www.zoll.de
Directory assistance +49 511 89-1188
Disconnection of utilities Disconnection of utilities prior to the end of the show is not
permitted. For safety reasons, only authorized Deutsche
Messe staff is permitted to disconnect utility services
to stands. You can avoid delays in having the utilities
disconnected by making an appointment well in advance.
Exhibitors are emphatically warned not to disconnect or
shut off supply lines themselves. The exhibitor is liable for
any accidents or damage resulting from such action.
For contact information, see "Electricity" and "Water
connections"
Dry cleaning, laundry See "Laundry, dry cleaning, 24-hour delivery service"
7

Electricity Hall 23: Geissler Elektrotechnik GmbH
+49 511 89-20019
+49 511 89-20322
service@geissler-elektrotechnik.de
Halls 11 - 13 and Pavilion P11: Schäfer & Schäfer GmbH
Elektrotechnik
+49 511 89-20011
+49 511 89-20311
service@elektro-ahlering.de
Halls 14 - 17, Pavilions P 32-36 and open-air site:
Fleischhauer GmbH & Co. KG
+49 511 89-20016
+49 511 89-20316
messe@fleischhauer.de
Halls 24 - 27: Buderus Services GmbH
+49 511 89-20026
+49 511 89-20326
service@buderus-elektrotechnik.de
E-mail service See "Internet Lounge"
Emission Zone Permits
(windshield stickers)
Please order your Emission Zone Permit at
www.tuev-nord.de/39477.asp
+49 511 986-0
+49 511 986-1237
Evening events To hold an evening event at your stand, a permission by
Deutsche Messe is required.Please request approval for
evening events via OBS.
Contact:
Ms Katharina Weber
+49 511 89-32148
Evening of the Commercial
Vehicles Industry
Wednesday, 26.09., 19:00 hrs
Fairgrounds, Munich Hall
(by personal invitation only)
Contact:
Ms. Petra Müller
+49 30 897842-335
+49 30 897842-7335
8

Exhibitor passes If stand rental charges have been paid by the due date, the
appropriate number of passes will be dispatched to
exhibitors automatically.
See also "Exhibitor Service Center"
+49 511 89-33179
+49 511 89-32649
AKV-Team@messe.de
Exhibitor Service Center Whatever you need as an exhibitor, you'll find competent
staff to help you here, stop by or call for assistance with:
• Stand rental/technical issues
• Telecommunications equipment
• Cleaning, waste disposal
• Stand security and traffic control issues
• Admission tickets, catalogues
• Catering needs
• Parking permits
• Room rentals
On-site location
Information Centre (IC)
rooms 00.129 - 00.132
+49 511 89-30000
Sep. 15 - Sep. 27 8 a.m. - 6 p.m.
First-aid station On-site location
between Nord 1 (North 1) entrance and Hall 19
emergency call first-aid station: 114
Sep. 10 - Sep. 17 8 a.m. - 6 p.m.
Sep. 18 8 a.m. - 10 p.m.
Sep. 19 - Sep. 26 8 a.m. - 6 p.m.
Sep. 27 8 a.m. - 10 p.m.
Sep. 28 - Oct. 2 8 a.m. - 6 p.m.
Doctor on duty:
+49 511 89-30030
Sep. 19 - Sep. 27 8 a.m. - 6 p.m.
9

Florists Florales Messen & Veranstaltungen
Ms. Bettina Rost
www.obs.de
+49 511 812658
Flowers and plants See "Florists"
Das Blumenstudio
www.das-blumenstudio.de
On-site location
Shopping & Food area between halls 11 and 12
+49 511 89-22011
Sep. 17 - Sep. 27 9 a.m. - 6 p.m.
Gärtnerei Laves
www.laves.de
On-site location
Shopping & Food area between halls 16 and 17
+49 511 89-20494
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
Forwarding agencies Agility GmbH
Fairs & Events
Logistikzentrum Messegelände Hannover
Karlsruher Straße 4
ehannover@agilitylogistics.com
+49 511 89-20318
+49 511 8741570
Kuehne + Nagel (AG & Co.) KG
KN Expo Service Hannover
Logistikzentrum Messegelände Hannover
Karlsruher Straße 4
exposervice.hannover@kuehne-nagel.com
+49 511 89-20701
+49 511 89-20702
+49 511 820980-0
Schenker Deutschland AG
Logistikzentrum Messegelände Hannover
Karlsruher Straße 10
fairs.hannover@dbschenker.com
+49 511 89-20061
+49 511 870050
+49 511 89-32644
10

Furniture rental ... can be ordered at short notice via the Exhibitor Service
Center.
Complaints, appointments:
Deutsche R + S Dienstleistungen GmbH
+49 511 89-20606
Gifts Chocolates, pralines
Trüffel Güse GmbH
On-site location
Shopping & Food area between halls 11 and 12
Shopping & Food area between halls 16 and 17
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
Sep. 20 - Sep. 27 7:30 a.m. - 6:30 p.m.
+49 511 89-20557
www.messe-supermarkt.de
On-site location
Shopping & Food zwischen Halle 16/17
Shopping & Food zwischen Halle 19/23
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
11

Grocery Supermarket with coffee bar, snacks, backed goods,
newspapers, tobaccos, Hardware & household goods,
office & electrical supplies
Stand delivery service
www.messe-supermarkt.de
On-site location
Shopping & Food area between halls 16 and 17
+49 511 89-20555
+49 511 89-20550
Sep. 20 - Sep. 27 7:30 a.m. - 6:30 p.m.
Minimarkets with coffee bar, snacks
On-site location
Shopping & Food area between halls 1 and 3
+49 511 89-20556
Sep. 20 - Sep. 27 8 a.m. - 6 p.m.
On-site location
Shopping & Food area between halls 3 and 4
+49 511 89-20560
Sep. 20 - Sep. 27 8 a.m. - 6 p.m.
On-site location
at Hall 7/south side, facing "Platz der Nationen"
+49 511 89-20559
Sep. 20 - Sep. 27 8 a.m. - 6 p.m.
On-site location
Shopping & Food between halls 11 and 12
+49 511 89-20564
Sep. 20 - Sep. 27 7:30 a.m. - 6:30 p.m.
On-site location
Shopping & Food area between halls 19 and 23
+49 511 89-20561
Sep. 20 - Sep. 27 8 a.m. - 6 p.m.
12

Hall supervisors For any technical or procedural questions you might have,
just ask the supervisor responsible for your hall.
+49 0511 327
+ hall number (two digits), e.g. 02
Convention Center (CC)
convention.center@messe.de
Hardware & household goods,
office & electrical supplies
+49 511 89-32640
Information Center (IC)
+49 511 89-32695
+49 511 89-36395
open-air site and pavilions 32 - 35
(inspection at hall 26 is responsible)
+49 511 89-32700
See "Grocery"
Hermes Tower The Hermes Tower was built on the open-air site in
the period from 1956 to 1958 for panoramic views and
broadcasting purposes. With its striking dual-core,
reinforced concrete design, the tower reaches a total
height of 88.8 m (including antenna). A lift takes the
visiting public up to a platform at 65 m, where they can
enjoy breathtaking views of the exhibition grounds and
the surrounding region. Be sure not to miss this thrilling
experience!
Prices:
19.09. free (for journalists, only)
20.-27.09. Adults: € 3
Children (up to 14, in company of an adult): free
Hostesses and stand staff See "Stand personnel"
Sep. 19 - Sep. 27 10 a.m. - 6 p.m.
IAA Mass Transit Ticket The Greater Hannover Transport Authorithy (GVH) offers
exhibitors and their stand personnel a mass transit ticket
for the duration of the event.
• valid from 18 to 27 September 2012
• in all mass transit vehicles (2nd class only)
• use is limited to the greater Hannover area (GVH tariff
district)
• only valid for one person and nontransferable
• each ticket must be accompenied by an exhibitor pass
The Mass Transit Ticket can be ordered via OBS or
purchased at the Exhibitors' Service Center.
13

Internet Lounge On-site location
Information Center (IC), room 00.135 - 00.137
+49 511 89-38992
+49 511 89-38172
internetlounge@messe.de
Sep. 17 10 a.m. - 6 p.m.
Sep. 18 - Sep. 26 8:30 a.m. - 6:30 p.m.
Sep. 27 8:30 a.m. - 6 p.m.
Interpreters For a variety of languages, foreign-language hosts/
hostesses and interpreters for business talks can be
booked via the Hannover
Employment Office's on-site branch at the address below.
Please submit your inquiry at least a day in advance.
On-site location
Agentur für Arbeit
Europaallee, Administration building 6
30521 Hannover
Contact:
Mr. Werner Klören
+49 511 89-20330
+49 511 89-32626
Hannover.Job-Messe@arbeitsagentur.de
See also "Stand personnel"
Jewish worship See "Religious facilities & services"
Laundry, dry cleaning, 24-hour
delivery service
Wäscherei Jahnke GmbH
On-site location
Shopping & Food area between halls 16 and 17
Sep. 20 11 a.m. - 6:30 p.m.
Sep. 21 - Sep. 26 8 a.m. - 6:30 p.m.
Sep. 27 8 a.m. - 11 a.m.
14

Lost & found On-site location
Information Center (IC)
Raum 00.138
Sep. 17 10 a.m. - 6 p.m.
Sep. 18 - Sep. 26 8:30 a.m. - 6:30 p.m.
Sep. 27 8:30 a.m. - 6 p.m.
+49 511 89-38991
Other contact points:
üstra lost property office (subway)
c/o üstra Reisen
Nordmannpassage 6
30159 Hannover
+49 511 7009523
lost property office Deutsche Bahn
hotline +49 900 1990599
Lost & found items not collected during the show will be
handed over to the city of Hannover's lost & found office:
lost property office Hannover
Herrenstr. 11
30159 Hannover
+49 511 1684-2457
+49 511 1684-0751
Lufthansa The office on the fairgrounds is closed during this
exhibition.
Ticketing, rebooking, refunds, check-in service:
Call Center:
www.lufthansa.com
+49 180 5838426
www.miles-and-more.com
+49 180 55959
Moslem worship See "Religious facilities & services"
Newspapers & magazines Special orders possible
Supermarkets
See "Grocery"
15

Office & computer supplies,
photocopiers for rent, prepaid
cards
Mediashop
On-site location
Information Centre (IC)
room 00.138
+49 511 89-38991
Sep. 17 10 a.m. - 6 p.m.
Sep. 18 - Sep. 26 8:30 a.m. - 6:30 p.m.
Sep. 27 8:30 a.m. - 6 p.m.
Diete-Trenzinger Büroorganisation GmbH
www.diete-trenzinger.de
On-site location
Shopping & Food area between halls 16 and 17
Shopping & Food area between halls 19 and 23
+49 511 8668975
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
Office supplies Gifts, Office material
www.messe-supermarkt.de
On-site location
Shopping & Food area between halls 11 and 12
Sep. 20 - Sep. 27 7:30 a.m. - 6:30 p.m.
See also "Grocery"
Overalls, workwear, tools etc. Olaf Kadow work wear
kadow.olaf@web.de
+49 511 8485110
On-site location
Shopping & Food area between halls 16 and 17
Sep. 1 - Sep. 19 9 a.m. - 4 p.m.
Sep. 20 - Sep. 27 10 a.m. - 5 p.m.
Sep. 28 - Oct. 2 9 a.m. - 4 p.m.
Parking cars: Nord 1-9, Ost 11-21, Süd 26-33, West 34-35
cars with trailers, vans: Nord 9, West 43/44
For TRUCKS, delivery vans > 2.8 tons, trailers
and container bridges: Süd (South) 6 located just
off of highway B443, on the site of the "ADAC
Fahrsicherheitszentrum" (ADAC Driver Training Safety
Center). Follow the signs there. Gff staff will be on hand to
direct trucks to their designated spaces.
For BUSSES: Ost 13, Nord 4, West 45, Süd 28
It is not permitted to park any trucks, delivery vans, busses
or mobile homes on lots designated for car parking.
+49 511 89-33401
+49 511 89-33594
+49 511 89-33410
16

Patent and design
infringements
Patent protection See "Priority certificates"
Parties to disputes arising from infringement of utility
designs, utility models, patents or trademarks should
contact:
On-site location
Deutsche Messe, law department
Administration building 1, Room 1.5.11
+49 511 89-33022
Pharmacy Adler Apotheke
On-site location
Shopping & Food area between halls 19 and 23
Sep. 20 - Sep. 27 8 a.m. - 6 p.m.
+49 511 89-20049
+49 511 89-20050
www.apotheke-rethen.de
Photocopiers for rent See "Office & computer supplies, photocopiers for rent,
prepaid cards"
Photocopies See "Copyshop"
17

Photographers Foto Meyer
Steintor 8
31028 Gronau (Leine)
fotomeyer@t-online.de
www. fotomeyer.com
+49 5182 2393
+49 171 7463769
Fotoatelier Fricke
Schwarzer Bär 7
30449 Hannover
messeservice@fotofricke.de
+49 511 9245210
+49 511 9245211
Fotoatelier Senf
Bödekerstr. 42
30161 Hannover
fotoatelier.senf@t-online.de
www. fotosenf.de
+49 511 311109
ISO K° - photography
Mr. Andreas Keudel
Fundstr. 1b
30161 Hannover
a.keudel@iso-k.de
www.iso-k.de
+49 511 9822957
Iris Klöpper
Fotokunst & Fotodesign
Roscherstraße 5
30161 Hannover
+49 511 627761
+49 511 6266876
info@kloepper-fotodesign.de
Please note: Before photographing or filming thrid-party
stands or exhibits, you must first obtain explicit consent to
do so from the given party.
18

Police On-site location
Europaallee, office building 7
at hall 21
Entrance West 4
+49 511 89-20040
Postal address for exhibitors
on site
+49 511 1093615
+49 511 89-33636
+49 511 89-33637
Company name
Name of addressee ("Mr./Ms. xxx")
IAA Nutzfahrzeuge
Hall ...
Stand No. ...
(or "Open-air site ....")
c/o Deutsche Messe
Messegelaende
30521 Hannover / Germany
Prepaid cards See "Office & computer supplies, photocopiers for rent,
prepaid cards"
Press Center On-site location
at the Convention Center (CC), between halls 6 and 16, on
"3. Allee"
+49 511 89-31015
Sep. 18 - Sep. 19 8 a.m. - 7 p.m.
Sep. 20 - Sep. 27 9 a.m. - 7 p.m.
Press services Contact before and after the fair:
Verband der Automobilindustrie (VDA)
Behrenstraße 35
10117 Berlin
Contact person:
Eckehart Rotter
Head of Public Relations
Ute Botterschulte
Assistence
www.hannovermesse.de
botterschulte@vda.de
+49 30 897842-121
19

Priority certificates During the show exhibitors can apply for a priority
certificate for registered designs, utility models and
trademarks for their products displayed at the event. The
exhibitor then has the opportunity to apply for certain
intellectual property rights within 6 months after the show.
The issue date of the priority certificate will be accepted as
the application date by the German patent and trademark
office, thus ensuring a time lead over counterfeiters.
Please note that in Germany, priority certificates do not
apply to patent applications. The Deutsche Messe has
assigned the German patent solicitor's association for
issuance of priority certificates.
For further information kindly contact:
Deutsche Messe
Legal department
Administration building 1, Room 1.5.11
+49 511 89-33022
On-site location
Patent attorney office
Deutsche Messe
Administration building 1, Room 1.3.06
+49 511 89-30301
Sep. 20 10 a.m. - 2 p.m.
Sep. 27 10 a.m. - 2 p.m.
Project team Deutsche Messe On-site location
Information Center (IC)
rooms 00.151 - 00.153
Contact:
Katariina Rohrbach, project leader
+49 511 89-32120
+49 511 89-33134
Elke Hein
+49 511 89-33123
+49 511 89-33134
Katharina Weber
+49 511 89-32148
+49 511 89-33134
20

Public transport to the show From the Central Railway Station (Hauptbahnhof)
to the Messe/Nord terminal:
Tram lines 8 and 18 (Stations along the way
include Kröpcke and Aegidientorplatz.)
From the city center to the east entrance:
Tram lines 6 or 16 to the Messe/Ost station.
(Stations along the way include Kröpcke and
Tierärztliche Hochschule.)
From Hannover Airport:
Urban rail (S-Bahn) station between
terminals B and C, line S5 to the Central
Railway Station (Hauptbahnhof) and follow the
instructions above for "From Central
Railway Station..."
Timetables:
www.uestra.de
Rail connections http://www.bahn.de/p/view/home/aktion/iaan
Rail transportation www.bahn.de
Timetable information: +49 800 1507090
Service hotline DB: +49 180 5 99 66 33
(for tickets and prices; extra charges apply)
www.bahn.de
Religious facilities & services Christian worship
Protestant service
www.evlka.de
Catholic service
www.kath-kirche-hannover.de
On-site location
Ecumenical Worship Center
Prayer room, personal guidance
Information Center (IC)
Muslim worship
On-site location
Prayer room at Hall 7, south side, facing "Platz der
Nationen"
Jewish worship
Synagoge Haeckelstraße 8
info@jg-hannover.de
+49 511 810472
+49 511 852983
Kosher meals available at the Jewish Community
Clubhouse. For reservations, call:
+49 511 28869546
For further information, visit:
www.religionen-in-hannover.de
21

Removal of goods after the
show
Restaurants on the exhibition
grounds open during
construction and dismantling
periods
Removal vehicles will be directed by traffic wardens to a
specified marshaling area for interim parking, subject to
a charge. Signs marked "Lkw" (German abbreviation for
"trucks") are posted along all approach routes, showing
drivers where to go. Transport vehicles will be granted
entry to the exhibition grounds as of 9 p.m. on the final day
of the show. Please contact your own haulage contractor
well in advance of the dismantling date to arrange for
the removal work and the supply of fork lifts and other
transport equipment.
Tower Restaurant "COSMOPOLITAN" (CC)
"Presse-Restaurant" (CC)
"Presse-Treff" (second floor in CC)
"Le Boulevard" (Hall 12, self service)
Snack & Store Halle 25 (Ost Seite Halle 25)
Snack & Store (NO-Seite Halle 26)
For groups of 15 or more, please make advance
reservations:
Messe Gastronomie Hannover GmbH
www.messe.de/catering
+49 511 89-33521
+49 511 89-32657
Room reservations See "Accommodation services & tourist info"
Shirts & Ties I.G. von der Linde
Hannover@IgvonderLinde.de
On-site location
Shopping & Food area between halls 16 and 17
+49 511 89-20481
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
22

Snacks Meats & sausages
Standbelieferung
Ahrberg Handelsgesellschaft mbH
www.gramann.biz
On-site location
Shopping & Food area between halls 16 and 17
+49 511 89-28361
+49 511 89-28362
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
Seafood, snacks, restaurant
Stand delivery service
"Nordsee" Fischspezialitäten GmbH
michael.woehler@nordsee.com
On-site location
Shopping & Food area between halls 16 and17
Sep. 20 - Sep. 27 9 a.m. - 6 p.m.
Supermarket
See "Grocery"
Stand cleaning See "Waste disposal and stand cleaning"
stand party See "Evening events"
Stand personnel Frau Brigitte Ahlborn
brigitte.ahlborn@messe.de
+49 511 89-32619
+49 511 89-34026
Personality GmbH
Employment agency for temp help (e.g. stand personnel,
hostesses, support staff for special events, etc.)
thiet@personality-hannover.de
+49 511 775500
+49 511 775586
Agentur für Arbeit (employment office)
On-site location
Europaallee, Administration building 7
30521 Hannover
+49 511 89-20330
+49 511 89-20340
hannover.job-messe@arbeitsagentur.de
23

Stand security General guarding of the exhibition halls is conducted on
behalf of the organizer by the Deutsche Messe AG. It
begins on Sep.15 and ends on Sep 29, 2012. However,
thsi general surveillance can not guarantee the protection
of the property of an individual exhibitor.
Expert advice and offers concerning stand security are
provided by:
Torben Missun
+49 511 89-33252
+49 511 89-33265
Stand setup and services For questions regarding buillding permission and stand
design please contact VDA exhibition department:
Halls 12, 13, 17, 23, 24, 25, 27
Ms. Dipl.-Ing. (FH) Viola Stockinger
+49 30 897842-203
+49 30 897842-7203
stockinger@vda.de
Halls 11, 14/15, 16, P32-P36, Freigelände
Mr Dipl.-Ing. Michael Knab
+49 30 897842-204
+49 30 897842-7204
knab@vda.de
For questions regarding two-story stands and technical or
static issues please contact:
halls 11-13, P11:
Christian Gründer
+49 0511 89-32611
christian.gruender@messe.de
halls 14 - 17:
Michael Grothe
+49 0511 89-32644
michael.grothe@messe.de
hall 27:
Bahattin Girgin
+49 0511 89-32228
bahattin.girgin@messe.de
pavilions 32 - 35, open-air site:
Andreas Kern
+49 0511 89-32225
andreas.kern@messe.de
24

Tableware Rental of china, cutlery, glasses etc.
Stand delivery service
Christian Hubensack GmbH
www.hubensack.de
+49 511 9595922
Taxi stands During the exhibition taxis are located at the entrances:
Technical assistance for
stands
Telecommunications
equipment
NORD 1
NORD 2
SÜD 1
WEST 1
WEST 2
We advise to verify if credit card payment is accepted
because not all taxis do.
+49 511 3811
+49 511 8484
+49 511 824444
+49 511 434343
See "Stand setup and services"
Telephone disconnection/pick-up requires at least one hour
of advance notice.
The exhibitor is liable for all telephone and fax equipment
until it has been returned to the service technician, who will
issue a receipt for the items disconnected or returned.
For activation of confirmed telephone lines, technical
support or disconnection/return of equipment, call our
hotline at:
+49 511 89-1171
nicole.scholz@messe.de
+49 511 89-32650
Traffic regulations See "Vehicle access" for on-site regulations
Travel agency Flight changes, reservations and schedules, train
timetables, hotel reservations
BCD Travel Germany GmbH
www.bcd-travel-direct.de
+49 511 9658-464
Booking of trips is also possible at the Central Information
at the Information Center/IC, room 00.139.
25

Truck wash Carnehl KG
Johann-Koch-Straße 3
30982 Patttensen
www.autohaus-carnehl.de
+49 5101 91970
Opening hours:
Mo - Fr 07:00-18:15
Sa 07:00-13:00
Urban trains & trams See "Public transport to the show"
VDA Exhibition Office Information Centre (IC)
room 00.112
26

Vehicle access Construction period:
• The fairgrounds will be closed to all traffic on
17.09. and 18.09.2012
• Trucks with a permissible maximum weight from
2.8 tons up may pass freely through the open gates
NORD 3, OST 1, SÜD 1, SÜD 2, WEST 1 and WEST
4.
• Cars, station wagons, vans and cars with trailers
up to 2.8 tons will be admitted to the grounds for a
maximum period of three hours in exchange for a
deposit of EUR 100.00 at the entrances NORD 3,
SÜD 1 and WEST 1. A short-term access permit valid
for this time will be issued.
• Hand trolleys are available in exchange for a deposit
of EUR 30.00 resp. EUR 100.00 at the Wach- und
Schliessgesellschaft between hall 01/02.
During the exhibition:
• During the running exhibition the fairgrounds
are generally closed to all kinds of vehicles. In
emergency cases, permission to the grounds is given
to passenger cars in exchange for a deposit of EUR
100.00 for up to one hour at the following clearing
gates: SÜD 2 and WEST 1.
• Trucks have to get a permission of the responsible
project consultant.From 06.00 - 09.00 hrs. and from
18.00 - 22.00 hrs. admission is only granted with
a special permission badge ("Sonderausweis"),
which can be obtained from the responsible project
consultant.
Last day of exhibition:
• The grounds are generally closed to all traffic until
21.00 hrs., except for empties deliveries by authorised
forwarding agents of the Deutsche Messe.Collecting
parking lot for trucks will be at Ost 11-13.
• Hand trolleys are available, starting at 17.30 hrs.,
in exchange for a deposit of EUR 30.00 resp. EUR
100.00 at the Wach- und Schliessgesellschaft
between hall 01/02.
• All gates are open for all kind of traffic from appr.
21.00 hrs. on.
Official regulations prohibit the presence of motor vehicles
on the grounds during the fair. The Deutsche Messe
reserves the right to tow away at the owner's expense any
vehicle found on the grounds without a valid permission.
On the fairgrounds, the German Road Traffic Regulations
(StVO) apply. Drivers must give way to the right. A
maximum speed of 20 km/h must be strictly observed.
27

Vehicles for disabled persons Chauffeured vehicles are available for disabled persons
requiring transportation within the exhibition grounds.
+49 511 89-33903
Waste disposal and stand
cleaning
IC, CC:
Deutsche R+S Dienstleistungen GmbH & Co. KG
Weltausstellungsallee 19
30539 Hannover
ausstellerbetreuung@deutsche-rs.de
+49 511 89-20600
+49 511 89-20611
Halls 8 - 17, 27 and Pavilion P11, P37:
PLURAL servicepool GmbH
Sankt-Florian-Weg 1
30880 Laatzen
messe.hannover-plural@compass-group.de
+49 511 89-21214
+49 511 89-20514
Halls 23 - 26, open-air site and Pavilions P 32 - 35:
Reinigungswerk Helms GmbH
Münchener Straße 12-14
30880 Laatzen
info@helms-messe.de
+49 511 89-20333
+49 511 89-20290
28

Water connections Halls 2, 18-23: H. Vesterling Installationstechnik GmbH
+49 511 89-20122
+49 511 89-2 04 22
hvesterling-messe@arcor.de
Halls 3 - 7: Walter Heitmüller Sanitär und Heizung
+49 511 89-20104
+49 511 89-2 01 04
walter.heitmueller-sanitaer@htp-tel.de
Halls 8, 9, 14-17: Ing. P. Behrens
Sanitär- u. Heizungsanlagen
+49 511 89-20116
+49 511 89-2 04 16
info@behrens-gbr.de
Halls 11 - 13 and Pavilion P 11:
Ahrens Sanitärtechnik u. Gasheiz. GmbH
+49 511 89-2 01 11
+49 511 89-20411
messe@ahrens-laatzen.de
Halls 24 - 27, Pavilions P 32 - 35 and open-air site:
Mildner Sanitär- und Heizungsbau GmbH
+49 511 89-20126
+49 511 89-20426
mildner.gmbh@t-online.de
WLAN support internetlounge@messe.de
On-site location
Information Center (IC), Room 00.135-00.137
+49 511 89-38992
WLAN vouchers See "WLAN support"
+49 511 89-38172
Sep. 17 10 a.m. - 6 p.m.
Sep. 18 - Sep. 26 8:30 a.m. - 6:30 p.m.
Sep. 27 8:30 a.m. - 6 p.m.
29

Working hours During the set-up and takedown periods, the exhibition
grounds and the halls are open 24 hours a day. In
accordance with German law, however, work is limited to
a maximum of 10 hours per day for any individual, both
during the set-up/takedown periods and during the actual
show.
If your company has a registered office in Germany, that
office can also obtain work permits by applying to the
relevant state authority. No special work permit is required
for tradeshow work on Sundays or public holidays.
For further details, or to apply for special waivers, please
contact the Hannover Labor Inspectorate:
Staatliches Gewerbeaufsichtsamt Hannover
www.gewerbeaufsicht.niedersachsen.de
+49 511 9096-0
Working platforms See "Forwarding agencies"
30

Übersichtsplan iaa 2012 Messegelände / OVERVIEW MAP IAA 2012 EXHIBITION GROUNDS stand / revised: 27.07.2012
ULMER STR.
STUTTGARTER STRASSE
AUGSBURGER STRASSE
STUTTGARTER STRASSE
WEST 1
MÜNCHENER STR.
SKYWALK
KARLSRUHER STRASSE
WEST 34
KRONSBERGSTRASSE
EUROPAALLEEEUROPAALLEE
KARLSRUHER STRASSE
7. ALLEE
7. ALLEE
6. ALLEE
6. ALLEE
KARLSRUHER STRASSE
WEST 35
WEST 45 NORD 1
NORD 2 NORD 3 NORD 4
WEST 43 - 44
WEST 36 - 44
WEST 2
27
13
21
24
25 26
HERMESTURM
EXPO-ALLEE
12
OLDTIMER
VINTAGE VEHICLES
AMERICAN TRUCKS
P 35
20
2. STRASSE SHOPPING & FOOD
22
KRONSBERGSTRASSE
3. STRASSE
4. STRASSE
5. STRASSE
P 32
5. ALLEE
EXPO-ALLEE
STADT-
BAHN-
LINIEN
8, 18
19
23
4. ALLEE
P 11
11
NORD 1
17
16
15
14
SÜD 33
18
SHOPPING
& FOOD
PROBEFAHRTEN
AUTOMANIA
TEST DRIVING
Modellautosammlerbörse
Model vehicle collectors´ fair
22. / 23.9.
P 34
P 33
P 11
3. ALLEE
3. ALLEE
SÜD 1
SÜD 30
NORD 7
NORD 5
1
2 3
2. ALLEE
2. ALLEE
4
5
CONVENTION-
CENTER
6
7
9
8
ELEKTRO-
PROBEFAHRTEN
E-TEST DRIVING
SÜD 32
LISSABONNER ALLEE
SÜD 31
1. ALLEE
1. ALLEE
MESSESCHNELLWEG / B6
FRANKFURT
SKYWALK
SÜD 26
SÜD 27
OST
11 - 13
SÜD 28 - 29
Ausstellungsgruppen / Product GrouPs HAllen / Halls
lastkraftwagen /Trucks 12, 13, 14, 15, 16, 17, Fg
leichte nutzkraftwagen (lieferwagen / transporter) / Light commercial vehicles (delivery vans) 12, 13, 14, 15, 16, 17, Fg
Kraftomnibusse (einschl. Minibusse) / Buses (incl. minibuses) 11, 12, 14, 15, 16, 17, Fg
sonderkraftwagen / Special motor vehicles 12, 13, 14, 15, 16, 17, 25, p 35, Fg
anhänger, aufbauten und behälter / Trailers, bodies and containers 25, 27, p 33, p 34, Fg
Fahrzeugeinrichtungen und -ausstattungen / Vehicle interior – Fixtures and Equipment 11, 13
teile und Zubehör / Parts and accessories 11, 12, 13, 16, 17, 24, 25, 26, 27, Fg
transportlogistik / Transport logistics 25
erzeugnisse für instandsetzung, pflege und Wartung / Equipment for servicing, repair and maintenance 23
Fachbücher, Fachzeitschriften / Professional literature, periodicals 12, 13, 16
dienstleistungen, Organisationen, Unternehmen und behörden / Services, organizations, companies and authorities 12, 13, 14, 15, 24, 25, 27, p 32, Fg
Modellautos / Model cars 12, 13
elektromobilität / E-Mobility 11, 13, 14, 15, 16
sonderscHAuen / sPecial exHibitions HAllen / Halls
OST 3
Information
(EBi)
Eingang
Entrance
Presse-Centrum
Press Center
Informations-Centrum
Information-Center
Convention Center
Tagungsräume
Conference Rooms
Parkplatz
Parking
Stadtbahn
Tram
Bahnhof Railway Station
Hannover Messe / Laatzen
Fahrscheine
Tickets
WLAN Support
Gepäck- / Baggage
Pre-Check-In & Transfer
Taxi
Flughafen Shuttle
Airport Shuttle
Sanitätsstelle
Medical service
Polizei
Police
Apotheke
Pharmacy
EC-Geldautomat
EC-Cash Dispensing Machines
Gebetsraum
Muslim Worship
Kirchen-Centrum
Church
Fundbüro
Lost-property O�ce
Zimmervermittlung
Accommodation Service
Zoll
Customs
Deutsche Messe
Management
Münchner Halle
Verband
der Automobilindustrie e.V.
FG=Freigelände
FG=Open air site
innovationsbühne / Innovation stage
Freigelände nördlich von halle 26 /
Open air site north of Hall 26
probefahrten / Test driving
Freigelände westlich von halle 27 /
Open air site west of Hall 27
elektro-probefahrten / E-Test driving
Freigelände südlich von / Open air site south of
convention center
nutzfahrzeug-Oldtimer / Vintage commercial vehicles 23
american trucks 23
automania Modellauto-sammlerbörse (am Wochenende 22./23.09.2012)
Automania market for model car collectors (at the weekend 22./23.09.2012)
p 11