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Audit Tool Revise 1 - Health and Safety Authority

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AUDITING A SAFETY AND HEALTH MANAGEMENT SYSTEM<br />

IMLEMENTATION AND OPERATION<br />

CRITERION 9: SERVICE USER SAFETY<br />

Service user safety is addressed as part of the hazard identification <strong>and</strong> risk<br />

assessment process.<br />

Note: where the term “service user” is used it can mean patient, resident,<br />

client, consumer etc.<br />

REFERENCE APPENDIX 1 OF GUIDANCE DOCUMENT:<br />

Other Key References: Quality <strong>and</strong> Fairness: A <strong>Health</strong> System for You 2001 9 , Action Plan for<br />

People Management in the <strong>Health</strong> Service 8<br />

I<br />

O<br />

D<br />

1 Y P N<br />

Is there evidence that the risk assessment process takes account of risks to<br />

service users?<br />

Yes No PARTIAL A B C Total score<br />

Score 10 Score 0 Score 8 Score 5 Score 2<br />

Supporting Evidence/Comments:<br />

I<br />

O<br />

D<br />

2 Y P N<br />

Are the control measures, for service user safety, documented in the risk<br />

assessment being implemented?<br />

Yes No PARTIAL A B C Total score<br />

Score 10 Score 0 Score 8 Score 5 Score 2<br />

Supporting Evidence/Comments:<br />

I<br />

O<br />

D<br />

3 Y P N<br />

Is there a review carried out to ensure that these control measures are<br />

effective?<br />

Yes No PARTIAL A B C Total score<br />

Score 10 Score 0 Score 8 Score 5 Score 2<br />

Supporting Evidence/Comments:<br />

I<br />

O<br />

D<br />

4 Y P N<br />

Does management have a thorough underst<strong>and</strong>ing of the hazards to service<br />

users?<br />

Yes No PARTIAL A B C Total score<br />

Score 10 Score 0 Score 8 Score 5 Score 2<br />

Supporting Evidence/Comments:<br />

I<br />

O<br />

D<br />

5 Y P N<br />

Is there a system for adverse event <strong>and</strong> near miss reporting for service<br />

users?<br />

Yes No PARTIAL A B C Total score<br />

Score 10 Score 0 Score 8 Score 5 Score 2<br />

Supporting Evidence/Comments:<br />

38

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