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FERC Standards of Conduct Training - CenterPoint Energy

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What is Non-Public Customer Information?<br />

Any information about a customer:<br />

1. that is not posted on EGT’s or MRT’s Internet website,<br />

2. that is not available to the public through another source, and<br />

3. for which the customer has not provided its written consent for EGT or MRT to share<br />

with others outside <strong>of</strong> the pipeline company.<br />

Examples:<br />

• Non-public information regarding a potential end-user (i.e., customer information) that<br />

has inquired about new service on EGT or MRT<br />

• Non-public information regarding an EGT or MRT customer's payment history or<br />

status<br />

• Customer nomination information<br />

• Customer daily imbalances not posted for trading<br />

• Customer use <strong>of</strong> secondary points<br />

A customer can consent to EGT and/or MRT providing its information to an Affiliate with<br />

MFEs, but such consent must be in writing and EGT and/or MRT must post notice <strong>of</strong> such<br />

written consents on their websites.<br />

25<br />

For Internal Use Only

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