Michael Phelps swim program comes to Hurlburt ... - Hurlburt Warrior
Michael Phelps swim program comes to Hurlburt ... - Hurlburt Warrior
Michael Phelps swim program comes to Hurlburt ... - Hurlburt Warrior
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Page | <strong>Hurlburt</strong> <strong>Warrior</strong> | Friday, July 1, 2011<br />
By Senior Airman .<br />
Joe McFadden<br />
1st Special Operations Wing<br />
Public Affairs<br />
You’re diligently working<br />
at your shop, doing all that<br />
you can <strong>to</strong> help the Air Force<br />
mission. Yet as you’re trying<br />
<strong>to</strong> concentrate on an important<br />
assignment, you’re<br />
constantly distracted by the<br />
obnoxious guitar-shredding<br />
tunes coming from a nearby<br />
radio.<br />
You politely ask the owner<br />
<strong>to</strong> turn it down, but instead<br />
he cranks the volume up. You<br />
wonder about telling your<br />
supervisor, but the person<br />
in question not only happens<br />
<strong>to</strong> outrank you, he is your<br />
supervisor. So what do you<br />
do? Go <strong>to</strong> your commander<br />
or first sergeant? Seek legal<br />
action? Or just deal with it?<br />
Fortunately, there’s another<br />
method available for<br />
you and other Airmen in<br />
your situation who may have<br />
initial reservations about<br />
doing so. The 1st Special<br />
Operations Wing Equal Opportunity<br />
office uses the Alternative<br />
Dispute Resolution<br />
<strong>program</strong> as another means<br />
of resolving disputes without<br />
resorting <strong>to</strong> a lengthy and<br />
often expensive, formal complaint<br />
process.<br />
“Many people go through<br />
conflict at work and don’t<br />
know how <strong>to</strong> address it,”<br />
said Master Sgt. Chris<strong>to</strong>pher<br />
Moore, 1st Special<br />
Operations Wing Equal Opportunity<br />
Direc<strong>to</strong>r and ADR<br />
<strong>program</strong> manager. “It doesn’t<br />
make for a good working environment.<br />
ADR is an option<br />
people have <strong>to</strong> help address<br />
it and find a solution.”<br />
ADR is a confidential,<br />
voluntary process where a<br />
person with a complaint can<br />
seek facilitative mediation.<br />
ADR: It’s a Win-Win<br />
Airman 1st Class Hayden K. Hyatt | USAF<br />
Airman 1st Class Leon Charles, 1st Special Operations Force<br />
Support Squadron Installation Personnel Readiness journeyman,<br />
right, makes a point <strong>to</strong> Noel Corkern, 1st SOFSS civilian<br />
personnel, left, and Nancy Adams, <strong>Hurlburt</strong> Field Child Development<br />
Center direc<strong>to</strong>r, center, during a simulated Alternative<br />
Dispute Resolution meeting at <strong>Hurlburt</strong> Field, June 21.<br />
During the ADR process,<br />
a trained neutral media<strong>to</strong>r<br />
engages the involved parties<br />
in an open and candid<br />
discussion designed <strong>to</strong> highlight<br />
common interests and<br />
reach solutions. They may<br />
withdraw their grievance at<br />
any time and/or file an EO<br />
compliant.<br />
Moore emphasized that<br />
proper communication and<br />
professionalism could help<br />
mitigate problems before being<br />
taken <strong>to</strong> a higher link in<br />
the chain of command. But<br />
he also advised that cases<br />
involving sexual harassment<br />
and racial discrimination<br />
may be better suited<br />
through EO’s formal complaint<br />
process.<br />
“Zero-<strong>to</strong>lerance means<br />
just that,” he said. “One incident<br />
won’t be <strong>to</strong>lerated.<br />
But if it’s about conflicting<br />
personalities, that’s a perfect<br />
case for ADR. We’ll then sit<br />
that person down along with<br />
the other person involved<br />
and ask them how they can<br />
resolve those differences.”<br />
A brochure about ADR<br />
states that there are many<br />
key advantages <strong>to</strong> using the<br />
<strong>program</strong> as opposed <strong>to</strong> using<br />
a formal complaint process.<br />
The benefits include giving<br />
the parties more control in<br />
creating a mutual satisfac<strong>to</strong>ry<br />
outcome and providing<br />
flexibility for them <strong>to</strong> speak<br />
<strong>to</strong> “non-legal” issues like<br />
personality conflicts and<br />
communication problems.<br />
“A lot of concerns can<br />
be resolved or at least addressed<br />
if you have good<br />
communication,” Moore<br />
said. “And as long as you’re<br />
professional with your statements<br />
and exhibiting the Air<br />
Force core values, how could<br />
you get in trouble?”<br />
Since its implementation,<br />
ADR has helped save the Air<br />
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Force paperwork, money and<br />
manpower spent in resolving<br />
formal complaints. Whereas<br />
a formal EO complaint takes<br />
an average of 405 days <strong>to</strong><br />
process from start <strong>to</strong> finish,<br />
informal complaints through<br />
ADR average 42 days.<br />
ADR not only improves<br />
on time and costs but the<br />
attitudes of the people who<br />
use them. According <strong>to</strong> a<br />
2009 cus<strong>to</strong>mer satisfaction<br />
survey, more than 91 percent<br />
of parties involved had a satisfied<br />
or very satisfied view<br />
of the process. In fact, the<br />
1st SOW/EO’s ADR booklet<br />
advertises the <strong>program</strong> as a<br />
“win/win” solution for everyone<br />
involved.<br />
With results like this and<br />
the opportunity <strong>to</strong> find a successful<br />
resolution, Moore<br />
said he hopes more people<br />
will utilize the <strong>program</strong> <strong>to</strong><br />
make their surroundings a<br />
more productive and enjoyable<br />
place <strong>to</strong> work.<br />
“If you’re having a dispute<br />
with a neighbor or coworker<br />
for whatever reason<br />
and don’t feel comfortable<br />
using your unit <strong>to</strong> resolve<br />
this, we’re here for you,”<br />
Moore said. “If you don’t<br />
want <strong>to</strong> seek it, that’s fine.<br />
But we’re always going <strong>to</strong><br />
offer it <strong>to</strong> you.”<br />
For more information<br />
about ADR, visit the Air<br />
Force ADR <strong>program</strong> website<br />
at www.adr.af.mil or contact<br />
Moore at 884-7888.<br />
evacuation<br />
From page 5<br />
Now you can order ahead<br />
at zaxbys.com.<br />
Available only at select locations. © 2011 Zaxby’s Franchising, Inc. “Zaxby’s” is a registered trademark of Zaxby’s Franchising, Inc.<br />
<br />
that they are <strong>to</strong> return.<br />
As always, some key<br />
things <strong>to</strong> remember about<br />
this hurricane season are<br />
<strong>to</strong> have a plan, have a kit<br />
and continue <strong>to</strong> moni<strong>to</strong>r<br />
the weather so there are no<br />
surprises when the evacuation<br />
order is given. For more<br />
information on hurricanes<br />
and hurricane survival, visit<br />
the <strong>Hurlburt</strong> Field hurricane<br />
page at www.hurlburt.<br />
af.mil/library/hurricane.