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Interoperability: Today's Road to Tomorrow's Future

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<strong>Interoperability</strong>:<br />

Today’s <strong>Road</strong> <strong>to</strong> Tomorrow’s <strong>Future</strong><br />

Dave Pounds –Direc<strong>to</strong>r of Information Technology<br />

North Texas Tollway Authority<br />

Daniel Robicheaux –Direc<strong>to</strong>r of Programs<br />

Electronic Transaction Consultants Corporation<br />

<strong>Interoperability</strong>: Today’s <strong>Road</strong> <strong>to</strong> Tomorrow’s <strong>Future</strong><br />

In a perfect world, how would we envision Open <strong>Road</strong> Tolling and <strong>Interoperability</strong>?<br />

Will “Trekkies” finally get their dream commute?<br />

“Beam me up Scotty… (and charge it <strong>to</strong> my TollTag account!)”


In a perfect world, how would we envision Open <strong>Road</strong> Tolling and<br />

<strong>Interoperability</strong>?<br />

Will Stephen Spielberg see his “Minority Report” future‐car vision realized?<br />

STEPHEN SPIELBERG HAD THIS TO SAY:<br />

“I thought Lexus might be interested in going in<strong>to</strong> a speculative future <strong>to</strong> see what<br />

the transportation systems and cars would look like on our highways in fifty<br />

years. The result of that exploration is something that elevates and transforms<br />

driving in<strong>to</strong> an environmental experience.”<br />

What characteristics should our future Toll<br />

<strong>Interoperability</strong> include?<br />

• Accessible by all drivers everywhere<br />

• Seamless <strong>to</strong> the cus<strong>to</strong>mer<br />

• Transparent <strong>to</strong> method<br />

(video, transponder, satellite, VMT)<br />

• Multi‐modal – universal payment<br />

– <strong>to</strong>lls, parking, Bus/Transit, mCommerce, etc…<br />

Like the current credit card network?…


In the Beginning …<br />

When did <strong>Interoperability</strong> become a problem?<br />

Cash was universal and interoperable until<br />

Electronic Toll Collection arrived in 1989!<br />

Why do we need <strong>to</strong> focus on <strong>Interoperability</strong>?<br />

3,107,253,638 electronic transactions<br />

(67% of 2007 USA <strong>to</strong>lls were collected electronically)<br />

Cash<br />

100%<br />

75%<br />

50%<br />

Electronic<br />

25%<br />

1985<br />

1990<br />

1995<br />

2000<br />

2005<br />

2010<br />

2015<br />

Source: IBTTA Data Warehouse


States with Current and Near‐term Toll Operations<br />

Sourcse:IBTTA, Press search, Toll <strong>Road</strong> News, American Society of Civil Engineers<br />

States with active <strong>to</strong>ll operations<br />

States with <strong>to</strong>ll legislation<br />

States without <strong>to</strong>ll roads<br />

States by Type of RFID Transponder/System<br />

Type of Reciprocity<br />

Active - Mark IV<br />

Active Other<br />

Passive Allegro - Amtech<br />

Passive ATA/StickerTag<br />

Title21 Open Pro<strong>to</strong>col


States by Type of Reciprocity<br />

Type of Reciprocity<br />

Interstate P2P <strong>Interoperability</strong><br />

Statewide P2P <strong>Interoperability</strong><br />

Statewide Smarthub Interop<br />

Single BOS for State<br />

Multiple BOS Companion Accts<br />

How Did <strong>Interoperability</strong> Get Started?


Then It Became Popular<br />

The Network Effect<br />

From Wikipedia, the free encyclopedia<br />

In economics and business, a network effect (also called network externality) is the effect that one user of a good or service has on<br />

the value of that product <strong>to</strong> other people.<br />

The classic example is the telephone. The more people own telephones, the more valuable the telephone is <strong>to</strong> each owner. This<br />

creates a positive externality because a user may purchase their phone without intending <strong>to</strong> create value for other users, but<br />

does so in any case.<br />

The expression "network effect" is applied most commonly <strong>to</strong> positive network externalities as in the case of the telephone.<br />

Negative network externalities can also occur, where more users make a product less valuable, but are more commonly<br />

referred <strong>to</strong> as "congestion" (as in traffic congestion or network congestion).<br />

Things Are Different in Texas<br />

vs.<br />

Peer <strong>to</strong> Peer<br />

Smart Hub


Home<br />

Agency<br />

Home Agency Validation List<br />

All Interoperable Validation List<br />

$ All Away Transactions<br />

$ Home Agency Only Transactions<br />

Smart HUB<br />

Home Agency<br />

• Transmits Home Agency<br />

Validation List<br />

• Transmits Away Transactions<br />

• Uses HUB Reports for<br />

reconciliation<br />

The Interoperable HUB<br />

does the work<br />

• Creates & distributes Validation<br />

List of all Interoperable Accounts<br />

• Separates Home Agency<br />

Transactions from all Away<br />

Transactions<br />

• Provides reconciliation reporting<br />

The Smart Hub provides <strong>Interoperability</strong> in Texas


Why is <strong>Interoperability</strong> important <strong>to</strong> the NTTA?<br />

1. Seamless Statewide <strong>Interoperability</strong> for our cus<strong>to</strong>mers!<br />

2. Improves collaboration with other regional agencies.<br />

3. Revenue Impacts<br />

Revenue is recognized (deposited) much faster with transponder‐based <strong>to</strong>lling<br />

4. Operational Impacts<br />

Avoid millions of images processed through OCR and manual review & verification<br />

Avoid unnecessary invoices being sent <strong>to</strong> tag savvy cus<strong>to</strong>mers from other regions<br />

5. It is the right thing <strong>to</strong> do for our cus<strong>to</strong>mers!<br />

NTTA 2008 Interoperable Tolls<br />

• Tolls Sent<br />

– 11 Million Transactions<br />

– $7 Million Revenue<br />

• Didn’t have <strong>to</strong> process<br />

images<br />

• Didn’t have <strong>to</strong> send<br />

invoices<br />

• Tolls Received<br />

– 13.6 Million Transactions<br />

– $50 Million Revenue<br />

• Didn’t have <strong>to</strong> pursue<br />

non‐payment<br />

• Cus<strong>to</strong>mers are happier


Tremendous Growth Experienced<br />

NTTA – HCTRA P2P<br />

30 M<br />

20 M<br />

TTA/Austin Toll<br />

Tolls Begin<br />

Transactions<br />

TTA/SH 121<br />

Tolls Begin<br />

10 M<br />

0<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

NTTA Home & Away Transactions<br />

2008<br />

HOME<br />

AWAY<br />

Tremendous Growth Experienced<br />

NTTA – HCTRA P2P<br />

$60 M<br />

$40 M<br />

Revenue<br />

TTA/Austin Toll<br />

Tolls Begin<br />

TTA/SH 121<br />

Tolls Begin<br />

$20 M<br />

0<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

NTTA Home & Away Transactions<br />

2008<br />

HOME<br />

AWAY


<strong>Interoperability</strong>: Today’s <strong>Road</strong> <strong>to</strong> Tomorrow’s <strong>Future</strong><br />

Aris<strong>to</strong>tle (quoting a proverb):<br />

“Well begun is half done.”<br />

– A good beginning almost assures success.<br />

– We are only half done and still have more<br />

work <strong>to</strong> complete.<br />

<strong>Interoperability</strong>: Today’s <strong>Road</strong> <strong>to</strong> Tomorrow’s <strong>Future</strong>


State Origins of Alliance for Toll <strong>Interoperability</strong> Members<br />

State Origin of Members<br />

Non Member States with <strong>to</strong>ll Ops<br />

States with <strong>to</strong>ll legislation<br />

Sourcse:IBTTA, Press search, Toll <strong>Road</strong> News, American Society of Civil Engineers<br />

States without <strong>to</strong>ll roads<br />

<strong>Interoperability</strong> Mashup: IAG +ATI<br />

State Origin of Members<br />

Non Member States with <strong>to</strong>ll Ops<br />

States with <strong>to</strong>ll legislation<br />

Sourcse:IBTTA, Press search, Toll <strong>Road</strong> News, American Society of Civil Engineers<br />

States without <strong>to</strong>ll roads


Back <strong>to</strong> the <strong>Future</strong><br />

USA AET Begins<br />

USA ORT & MLFF<br />

Begins<br />

Electronic Toll<br />

Collection Begins<br />

AET in Texas, Florida<br />

N. Carolina, etc.,<br />

ETC in USA reaches 80% & IAG and ATI<br />

networks merge <strong>to</strong> form North Americans<br />

Toll Processing Network<br />

ETC = 100% & IBTTA Commemorates<br />

demolition of last remaining <strong>to</strong>ll booth<br />

100%<br />

75%<br />

50%<br />

1990<br />

Electronic<br />

Cash<br />

1995<br />

2000<br />

2005<br />

2010<br />

2015<br />

2020<br />

2025 2030<br />

1 st 20 years of ETC Next 20 years of Tolls<br />

25%<br />

0%<br />

Closing Comments<br />

“If you build it, they will come…”<br />

Field of Dreams (1989)<br />

If we don’t they will come anyway…<br />

…and we will not be prepared.<br />

As agencies, integra<strong>to</strong>rs, inves<strong>to</strong>rs, and opera<strong>to</strong>rs we have an<br />

opportunity and an obligation <strong>to</strong> address the issue of<br />

interoperability on a national level.<br />

Nationwide interoperability is the right thing <strong>to</strong> do for our<br />

cus<strong>to</strong>mers.

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