ICCA Final programme 1010

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49 Programme Tuesday 26 October Programme Tuesday 26 October 50 Final Programme, 49th ICCA Congress - Incorporating the ICCA General Assembly Time Description Floor Room All day All day Expert Advice Appointments Research One on One Appointments 08.00-08.45 Transfers to the HICC from the official hotels 09.15-10.30 Best Marketing Award 2010 sponsored by Bedouk Meetings & Events Media Ground Hall 3 10.30-11.00 Networking Break 11.00-12.00 Skills & Techniques Workshops (TST) TST01: How to Set Up a Great Ground Hall 1 Client Advisory Board (CAB), and How to Use it to Improve Your Organization or Destination's Performance TST02: Advanced Presentation Skills Ground Hall 3 (2 part session – not repeated) TST03: Improve Your Understanding and Working Ground G.01 - G.03 Relationships with Clients from Different (Business) Cultures and Nationalities TST04: Everything You Want to Know About ICCA 1st 1.01 - 1.03 TST05: Yield & Revenue Management Ground G.04 - G.06 TST06: Understanding the CMP and its Value to 1st 1.04 - 1.06 Your Businesses and Staff TST07: Basics of Bidding for Association Meetings Ground Hall 5 (2 part session – not repeated) TST08: Introduction to PR Ground Hall 2 12.00-13.30 Lunch Sponsored by Ground Hall 4 the Thai Host Committee, ICCA Congress 2007, Pattaya 13.30-14.30 Skills & Techniques Workshops (TST) – repeated (with the exception of TST02 & TST07) Time Description Floor Room 16.30-17.30 Fringe Meetings Timeslot TFM01: Best Cities (closed meeting) 2nd 2.05 - 2.06 TFM02: Australian Committee meeting (closed meeting) 1st 1.04 - 1.06 TFM03: Ungerboeck System Int. Gmbh (closed meeting) 1st 1.01 - 1.03 16.30-17.30 Business Exchange Session Novotel Ball Room 16.30-17.30 Transfers to the official hotels from the HICC 19.00 Transfers to the Gala Dinner venue from the official hotels 20.00-23.30 Gala Dinner Qutb Shahi Tombs sponsored by the Hyderabad Marriott Hotel & Convention Centre 22.00-23.30 Transfers to the official hotels from Qutb Shahi Tombs the Gala Dinner venue Hyderabad, India, 23 - 27 October 2010 14.30-15.00 Networking Break 15.00-16.30 Tuesday Education Set 1 (TE1) TE101: Case Study – International Association FENS Ground Hall 5 (Federation of European Neuroscience Societies) Selects a Core PCO to Handle Their 6,500 Person Congress TE102: Guiding Your Organization and Running Your Ground Hall 2 Events in a Dangerous, Risky, Uncertain, Insecure World TE103: The Technical Meeting Room of Tomorrow Ground G.04 - G.06 TE104: Meetings Industry Advocacy – Opportunities for Ground G.01 - G.03 all Countries and Cities to Increase Influence and Win Arguments TE105: Shocking, Fabulous, Wild, Brilliant – What the Ground Hall 3 World's Top Brands are Doing at Their Live Events and What it Means for the Rest of Us TE106: Convention 2020 Discussion Forum – Key Strategic Ground Hall 1 Issues for Business Event Owners, Designers and Managers Over the Next Decade 15.00-16.30 Introductory ICCA Data Workshop 2nd 2.03-2.04
51 Programme Tuesday 26 October Programme Details – Tuesday 26 October 52 Final Programme, 49th ICCA Congress - Incorporating the ICCA General Assembly Plenary Session - ICCA Best Marketing Award 2010, 09.15-10.30 Sponsored by Bedouk Meetings & Events Media Ground Floor, Hall 3 Moderator Patrick Delaney, Ovation Global DMC, Ireland Judging Panel Chairman Patrick Delaney, Ovation Global DMC, Ireland Members Simone Sfeir, Bedouk Meetings & Events Media, France: Sponsor Juan José Garcia, Viajes Iberia Congresos: ICCA Board Representative Bente Bratland Holm, Norway Convention Bureau: BMA Winner 2009 Jill Henry, Sarawak Convention Bureau, Malaysia: BMA Winner 2008 Finalists ExCeL London, United Kingdom Iceland Convention and Incentive Bureau, Iceland Sandton Convention Centre, South Africa Since it was launched in 1997, the ICCA Best Marketing Award has become one of the industry's most prized accolades, recognising high levels of creativity and business acumen in a competitive marketplace. At this plenary session, this year's three short-listed contestants will present their campaigns and the audience will have a say in selecting the winner. The winner will receive a marketing package in ICCA and Bedouk publications worth over EURO 10,000. Tuesday Skills & Techniques Workshops (TST), 10.00-12.00 Select two out of eight of these short practical sessions, packed with advice and examples of good practice. With the exception of “Advanced Presentation Skills” and “Basics of Bidding for Association Meetings” which are a two-part training courses, each of these sessions takes place twice. TST01: How to Set Up a Great Client Advisory Board (CAB), and How to Use it to Improve Your Organization or Destination's Performance Ground Floor, Hall 1 Session Leader Terri Breining, CMP, CMM, Principal, Breining Group, LLC, USA Audience Delegates with responsibility for strategy development and high-level client relations Description Feedback from clients can be invaluable for improving your performance or further developing your products, services and destinations, but getting the structure, membership, and process right is highly complicated to get right. Terri brings her experience of being a member of CABs, setting up CABs for client companies, and now as a consultant on this subject. 1hr CMP Blueprint Section III Facilities & Services TST03: Improve Your Understanding and Working Relationships with Clients from Different (Business) Cultures and Nationalities Ground Floor, Room G.01 - G.03 Session Leader Danaë Huijser, Owner, CMC-Culture & Management Consulting, The Netherlands Audience General interest Description Danaë Huijser is Managing Director of Culture & Management Consulting, advisers to top global companies and educational institutions on how to improve their efficiency and effectiveness when working in multi-cultural environments, and when dealing with clients and business partners from other countries. This session is designed to help delegates improve their relationship-building skills with clients from different cultural backgrounds, to identify potential problems that can harm working relations, and to become more confident when entering new markets where different business cultures are the norm. TST04: Everything You Want to Know About ICCA First Floor, Room 1.01 - 1.03 Session Leader Martin Sirk, CEO, ICCA, The Netherlands Audience Congress first timers, new members of ICCA and Observers (prospective future members) Description An opportunity to ask the CEO anything at all about ICCA – our policies, plans for the future, specific products and services, governance, ICCA training and events, how to bid to host the Congress, etc. TST05: Yield & Revenue Management Ground Floor, G.04 - G.06 Session Leader Matthias Froese, Director of Marketing, EMEA, Ungerboeck Systems Int. GmbH, Germany Audience Primarily of interest to managers in Venues Sector responsible for sales and/or overall bottom line performance. Description Understand the key components in effective yield and revenue management, including venue utilisation analysis; lost and declined business analysis; pricing strategies; event financial potential analysis; pace reporting; client history research. Discuss how and when to use appropriate technology to evaluate and control the business mix, and the situations in which other approaches need to be employed. 1hr CMP Blueprint Section II Financial & Contract Management TST06: Understanding the CMP and its Value to Your Businesses and Staff First Floor, Room 1.04 - 1.06 Hyderabad, India, 23 - 27 October 2010 TST02: Advanced Presentation Skills (2 part session – not repeated) Ground Floor, Hall 3 Session Leader Tina Altieri, Managing Principal, Media Australasia Xchange (MAX), Singapore Audience Delegates who are already experienced at presenting bids, pitching for accounts, or public speaking. Not for beginners! Description Tina Altieri, who at last year's Congress gave training on handling hostile media, this year covers her other specialization – advanced tricks and techniques to turn your currently-competent presentation skills into compelling story-telling and an impactful personal presence, so that your messages are clearly heard and you win more of your bids and pitches. Session Leaders Joanne Joham, CMP, CMM, Regional Director North America, ICCA Gregg Talley, Chief Strategy Executive, Convention Industry Council, USA Audience Managers responsible for training their teams; middle-ranking executives looking for personal development opportunities. Description CMP (Certified Meetings Professional) is the only globally recognised professional accreditation for meetings management, and is expanding fast around the world. This session explains what the programme covers, how the qualification, application and examination process works, and (most importantly) why directors from both Meetings Management companies and from other supplier sectors should consider allocating a proportion of their education budgets towards putting their most ambitious frontline staff into the programme. ICCA fully supports the aims of the programme and enables CMP points to be earned from attending many of our educational sessions. 1 hr CMP Blueprint Section I Strategic Event Planning Process
Page 1: Incorporating the ICCA General Asse
Page 4 and 5: 05 Committees Message from the ICCA
Page 6 and 7: 09 Board of Directors (November 200
Page 8 and 9: 13 Dining Options in Hyderabad Dini
Page 10 and 11: 17 Business Exchange Final Programm
Page 12 and 13: 21 I&MI Media Charity Golf Classic
Page 14 and 15: 25 Floor Plans Floor Plans 26 Final
Page 17 and 18: 31 Congress at a Glance Congress at
Page 19 and 20: 35 Programme Saturday 23 October Pr
Page 21 and 22: 39 Programme Sunday 24 October Prog
Page 23 and 24: 43 Programme Monday 25 October Prog
Page 25: 47 Programme Monday 25 October Prog
Page 29 and 30: 55 Programme Tuesday 26 October Pro
Page 31 and 32: 59 Programme Wednesday 27 October P
Page 33 and 34: 63 Acknowledgements Final Programme

ICCA Final programme 1010

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