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£¢£þ¥¤§¦©¨þü¨†þ £©¢£© £§¢!¥"¢#$© %&¢']ü£©(ú)©*<br />

ø,ùúûü+ýqþ£ùû$ü$ÿ¡<br />

ùþ¢2ëþù© 43lù©")¡ £56879¢:* £©"¢$û£¢¢';£ü<br />

ù+,).-/10<br />

ÑÒÓÔ5Õ†Ö×£Ø$ÙÚ$ÖÛ+ÖÜ+Ý¢Þß×£Ü$àÜ$á5â$Öžã.äæåÃß×£ÞNç×£áßÜ$àÏèlßä]à9ÖÜ$ÙÉé]Ý¢â$çëê]ìíííîï5ìíðñðìíííïçòóôò<br />

See Klaus-Dieter Alth<strong>of</strong>f and Wolfgang Müller:<br />

“Proc. 2nd Workshop on Learning S<strong>of</strong>tware Organizations”, Tuesday, June 20, 2000.<br />

Univ. Oulu, VTT Electronics, Fraunh<strong>of</strong>er IESE, 130 p.<br />

Ca. 25 participants.<br />

õö÷~õ<br />

A@CBEDAF:GEF?=:H9 utility (some use) -> productivity (filled up and used).<br />

Evaluate according to:<br />

Using:<br />

Communication<br />

Coordination<br />

Cost<br />

Maintainability<br />

Manageability<br />

Project schedule<br />

Quality<br />

Reuse<br />

Risk mitigation<br />

model each one deeply?<br />

qualitative/quantitative?<br />

Cost?<br />

Communication Analysis?<br />

Utility?<br />

Feedback?<br />

Recommendation? (based on previous patterns)<br />

Ex. Andersen Consulting: write (reusable) experience reports for their Intranet, rather<br />

informal.<br />

Advice:<br />

- Must be embedded in existing/new work processes<br />

- People and systems<br />

- Reason with CBR or fuzzy reasoning.<br />

- Measures to guide evaluation and usability<br />

- Feedbacks here<br />

- Facilitate communication<br />

Now used by Personnel Dept. and Project Managers.<br />

Reidar Conradi: Report from Sabbatical year 1999/2000 Page 21 <strong>of</strong> 48

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