2009 - Indianapolis International Airport

Indianapolis International
Airport Police Department
~ 2009 ANNUAL REPORT ~
7800 Col. H. Weir Cook Memorial Dr.
Indianapolis, Indiana 46241
www.indianapolisairport.com
1

Table of Contents
Thoughts from the Chief Page 3
Accomplishments
of 2009 Page 4
APD Fast Facts Page 5
APD Organizational
Structure Page 7
2009 Awards Page 8
2009 Calls for Service Page 10
Total Monthly Calls for
Service by Month
2005-2009 Page 11
2009 Enforcement
Actions Page 12
Enforcement Actions
2007-2009 Line Graph Page 13
Persons Arrested 2009 Page 14
3 Year Trend Issued
Traffic Citations Page 15
2009 Traffic Citations
Issued by Shift Page 16
3 Year Trend Impaired Driver
Arrests 2007 – 2009 Page 17
Vehicle Accident Reports
Taken 2007 – 2009 Page 18
2009 Law Enforcement
Overtime by Category Page 19
2009 Law Enforcement
Overtime by Month Page 20
2009 Uniform Crime
Report Data Page 21
APD Crime Trend Page 22
Detective Unit Case
By Type Page 23
Detective Unit Case
Management Status Page 24
Support Division Page 25
Explosives Detection
Canine Teams Page 26
Special Response
Team (SRT) Page 27
RTR/Scan-X Deployments by
Month 2009 Page 28
IND Honor Guard Page 29
Public Safety Officers
(PSOs) Page 30
PSO Activity 2009 Page 31
Administrative Staff Page 36
Payment Received Page 32
Annual Payment Received
For Police Reports and
Parking Citations Page 33
Parking Citations Page 39
SIDA Violations Page 34
Indianapolis International
Airport Monthly Enplanements Page 35
Police Department Map Page 36
Final Memories of 2009 Page 37
Memoriam of Joe Miller
Page 38
2010 Goals and Objectives Page 39
2

A few thoughts from
Chief Reardon
As a nation, 2009 was a year of challenges and accomplishments. For the members of the
Airport Police Department, 2009 mirrored the national experience. Changes were present
as the Indianapolis Airport Authority moved from a focus of planning and opening a
terminal to a focus of efficiently managing and operating our beautiful, state of the art
facility. The IAA management team received new leadership with the appointment of John
Clark III, as Chief Executive Officer, whose challenge is to move IND as an airport of
choice while remaining financially strong.
The Police department’s main challenges this past year were to deliver quality service and
to develop a 2010 budget while maintaining a safe and secure airport campus. Threats to
the aviation industry were ever-present and finding the correct balance between proper
staffing and consistent quality training to prepare for the unknown is what confronts us.
However, with challenges come opportunities.
Our police department attained many accomplishments and several are highlighted in the
following:
Crime did not increase,
After two years of commitment, all supervisors graduated from the Police Executive
Leadership Academy,
Major Tom Hanna attended the FBI National Academy,
A three member Fatal Accident Crash Team was developed, and
Purchase of a state of the art portable X-ray system that allows for quick resolution
We will continue to set our expectations high and work to be one of the top airport police
departments in the region. We believe our commitment to achieving national
accreditation through CALEA and a strong commitment to employees and their training
will help is achieve that goal.
Looking forward to 2010, our focus will be on the agency’s strategic plan, maximizing our
budgets while working hard not to compromise safety and security in a volatile time.
In closing, our police family had several personal and medical tragedies in 2009. Most
notably, long time employee, Joseph F. Miller the Public Safety Coordinator, passed away
Christmas evening. His presence will be sorely missed. His unit number, ‘150’ has been
retired from police use. Three members suffered significant medical hardships and are
fighting to regain their health. Our prayers and thoughts are consistently with them.
We have begun preparations for Super Bowl VXI and look forward to exciting times ahead.
Chief of Police
3

Accomplishments of
2009
‣ All Law Enforcement and Public Safety Officers
completed First Aid, CPR and AED training.
‣ During the spring, three K-9 Teams successfully
passed the annual federal recertification on their first
attempt.
‣ All Supervisors have graduated from the Indiana
Association Chief of Police: the Police Executive
Leadership Academy.
‣ Employee Recognition Parking Spaces were
established for employees.
‣ Patrol rifles were authorized for vehicles.
‣ All police officers were trained and issued X26 tasers.
‣ All Law Enforcement Officers received physical
assessment screening, also known as the Wellness
Program.
‣ The department began requirements to move forward
with the Commission Agency of Law Enforcement
Accreditation process.
‣ The PSO’s received diversity and customer service
training.
‣ The Honor Guard participated in several events such
as the Special Olympics Plane Pull, the September
11 th Memorial Celebration, and the Veteran’s Day
Celebration.
4

APD FAST FACTS
• The average length of service for patrol
officers is slightly over 8 years. James
Lancaster has served 37 years with APD.
• The average length of service of a Public
Safety Officer is 4 years.
• The average age of members of the police
department is 48 years while the average age
of a Public Safety Officer is 44.
• In 2008, three police officers left APD for a
turn over rate of less than 7%.
• Members of the APD participated in over
5,100 hours of In-Service Training.
• The total miles ridden on the Segways by the
Public Safety Officers was 8,254 miles.
• The total Police and Public Safety Officer
budget was $5,943,399.00.
• APD squad cars averaged slightly over 1400
miles per month. There are 19 vehicles in
the police department fleet.
• At the end of 2009, the Police Division had
forty-one male officers, seven females, and
four vacant positions. The Public Safety
Officer Division had thirty-six males, twenty
three females, and five vacant positions
which includes part-time employee
positions.
5

APD Organizational
Structure
Chief of
Police
Admin
Assistant
Front Desk
Coordinator
Uniform
Division
Major
PSO
Coordinator
Support
Division
Major
Day Shift
Lieutenant
Middle Shift
Lieutenant
Late Shift
Lieutenant
Canine Unit
Sergeant
Detective
Training
Coordinator
Sergeant
2 Sergeants
2 Sergeants
Sergeant
2 K-9 Patrol
Officers
Detective
JTTF
Community
Liaison
Officer
12
Patrol Officers
12
Patrol Officers
7
Patrol Officers
PSO
Supervisor
2 PSO
Supervisors
2 PSO
Supervisors
17 PSOs 15 PSOs
15 PSOs
6

APD Structure Continued
Uniform Division – Provides basic law enforcement duties
responding to calls for service, traffic enforcement, and
security responsibilities to ensure a safe airport. Public
Safety Officers are assigned to this Division.
Accreditation - After significant research and with the desire
to be the best Airport Police Department, it was decided to
attain this very important seal of approval. The process to
become accredited began in early 2009 administered by
Commission on Accreditation for Law Enforcement Agencies
(CALEA) through periodic evaluations. This effort requires our
agency to meet specific standards of excellence and operate
according to norms established by practitioners in the public
safety field. Also, this process compels our department to
adopt policies and procedures that meet internationally
accepted practices. It is a management model and blueprint
for self-improvement, which strengthens accountability within
our agency and to the community we serve.
7

2009 Departmental
Awards
The following individuals were recognized during the Spring Awards
Ceremony:
Members of the Airport Police Department
Patrol Officer Todd Hanson
Major Gerald Clinger
Major Tom Hanna
Certificate of Commendation
Certificate of Commendation
Certificate of Commendation
At the department’s Winter Awards Ceremony, the following
individuals were recognized:
Members of the Airport Police Department
Officer Mike Brite
Officer Jonathan Brown
Officer Angela Lee
Officer Thaddeus Thomas
PSO Supervisor Joe Miller
PSO Supervisor Peggy Hunter
PSO Supervisor Joan Johnson
Certificate of Commendation
Certificate of Commendation
Certificate of Commendation
Certificate of Commendation
Certificate Of Outstanding Performance
Certificate Of Outstanding Performance
Certificate Of Outstanding Performance
8

2009 Awards
The police department was
awarded this plaque by the
Indiana Association of the Chief’s
of Police for being the first
department in the State to have
all supervisors graduate from the
Police Executive Leadership
Academy
Major Tom Hanna graduated
from the FBI National Academy.
He was the oldest attendee in
the Class of 279
9

In 2009, there were 38,954 Calls for Police
Service. The more prominent runs are
identified below.
911 27
Alarms 4,313
Citizens Assist 779
Disturbances, Fights or
1341
Trouble with a Person
Escorts 285
Miscellaneous Investigations 2,241
LEO verification at
6,520
checkpoints
Accidents Investigations 276
SIDA Investigations 259
Theft Investigations 194
Traffic Investigations 107
Unattended Package
Investigations
2,561
10

Five Year Total of Monthly
Calls for Service
2005 - 2009
4500
4250
4000
3750
3500
3250
3000
2750
2500
2250
2000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2005 2006 2007 2008 2009
Totals per year: 2005 – 38,989 2006 – 33,617
2007 – 37,351 2008 – 44,097 2009 - 38,954
11

2009 Enforcement Actions
Custody
Arrests
Summons
Arrests
Traffic
Citations
SIDA
Violations
Monthly Totals
January
February
March
April
May
June
July
August
September
October
November
December
7 4 84 1 94
6 10 106 3 135
7 5 111 1 124
7 3 104 1 115
11 11 147 0 169
15 10 91 1 117
7 11 100 2 120
10 11 129 4 154
7 8 110 2 127
16 16 141 0 173
12 10 93 1 116
7 10 73 7 97
Yearly Totals
112 109 1289 23 1541
12

Enforcement Actions
2006-2009
In-Custody Arrests: offenders are taken into physical custody and
transferred to the Arrest Processing Center. For Summons Arrests,
offenders are issued a summons in lieu of custody with a promise to
appear in court.
1400
1200
1000
800
600
400
200
0
Custodial
Arrests
Summons
Arrests
Traffic
Citations
SIDA
Violations
2006 70 56 856 34
2007 118 79 1206 79
2008 123 161 1286 31
2009 112 109 1289 23
13

Monthly Number of Persons Arrested
2009
18
16
14
12
10
8
6
4
2
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Custodial 7 6 7 7 11 7 7 10 7 16 12 7
Summons 4 10 5 3 11 10 11 11 8 16 10 10
Total Custodial Arrests – 112 Total Summons Arrests – 109
Total Arrests - 221
14

Traffic Citations Three Year Trend
2007 - 2009
200
150
100
50
0
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
2007 2008 2009
15

Traffic Citations
Issued by Shift
80
70
60
50
40
30
20
10
0
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Late Middle Day
16

3 year trend Impaired Drivers Arrests
2007 - 2009
30
26
25
22
Number of Arrests
20
15
10
5
19
0
2007 2008 2009
Years
17

Vehicle Accidents Investigations
2006 - 2009
175
150
150
136 133
Accident Reports Taken
125
100
75
50
25
108
0
2006 2007 2008 2009
18

2009 Law Enforcement
Overtime by Category
$95,287.00
Holiday
Manpower Shortage
$25,902.00
$25,346.00
Other
Training
$14,752.00
$13,777.00
Court
Details
Arrests
Investigations
Special Response Team
$6,208.00
$5,916.00
$1,614.00
$1,018.00
$754.00
$0.00
$10,000.00
$5,000.00
$30,000.00
$25,000.00
$20,000.00
$15,000.00
19

Law Enforcement
$40,000
$35,000
Overtime by Month
2006 - 2009
$30,000
$25,000
$20,000
$15,000
$10,000
$5,000
$0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2009 2006 2007 2008
2009 - $123,966.00 2006 - $152,387.00
2007 - $197,835.00 2008 - $130,8543.00
20

2009 Uniform Crime Report Data
5
6
Larceny Assault Vehicle Thefts
63
There were no crimes in the following
UCR offenses: Arson, Homicide, Rape,
Robbery
21

APD Crime Trend
2008 and 2009
120
100
80
# of Reported Crimes
60
40
20
0
Larceny Stln Veh Narcotics
General
Crimes
Battery
Burglary
2009 Total 63 6 14 73 5 2
2008 Total 117 19 16 63 6 3
2009 Total 2008 Total
Reported crime decreased
22

Types of Cases Investigated by
the Detective Unit
2008 2009
Lost or Stolen
Property
57 33
Larceny/Theft 53 50
Investigation 40 23
Vehicle Theft ~
Conversion
30 20
Harassment 11 2
Detective Arrests 7 2
Vandalism 6 3
Burglary 6 2
Fraud 4 5
Firearms &
Narcotics
4 22
Total 218 162
23

Detective Unit Case
Management Status
Cases Assigned
Inactive Uncleared
Cases Unfounded
Cleared By Arrests
2
11
5
4
23
.
58
145
196
228
218
Exceptionally Clrd*0 100 200 300
*Exceptionally Cleared – Cases in which the suspect is identified but not prosecuted.
Phone Calls to Victims. Referred to as “NOAD cases” – 810
Total Clearance rate 3.41% down from 14.53% in 2008
24

Support Division Information
• Investigations Unit
The Investigations Unit began fulltime
use of an automated evidence
tracking system.
There were 227 cases assigned to
the investigations unit.
• Portable X-Ray Scan-X
A portable state of the art x-ray
system was purchased to replace
aging RTR unit. Implementing
technology that bomb squads
nationwide use, has resulted in
reduced overtime expense by
reducing off-duty K-9 call outs.
Minimal set up time reduces delays
to airport customers.
29 officers are currently trained to
operate the system.
• The Community Liaison
Office
Remained vacant for 2009
The events, ceremonies and tasks
normally handled by this office
were disseminated to various
individuals.
Some of the events and/or
ceremonies included:
• The Annual Plane Pull for
Special Olympics.
• The bi-annual awards
ceremony.
• The 9/11 ceremony.
• The Veteran’s Day tribute
• The painting of a snowblade
with McClelland Elementary
School.
• Training Unit
In 2009, the Indiana Law Enforcement
Academy mandated that all certified
police officers receive a minimum of
two hours training in emergency
vehicle operations. Our department
took an innovative approach by
leasing a simulator programmed with a
wide variety of driving scenarios.
Three of our certified instructors
provided training on the simulator
around the clock insuring no overtime
expense and full coverage of duties.
• Responsibilities include the scheduling of
all training and classes for the officers
• Oversee the department training officers
• Record keeping of all training matters
• Training topics include, but not limited to:
Basic Academy (ILEA)
Firearms
Defensive Tactics
Emergency Vehicle Operations
First aid/CPR
Domestic Violence
Any state mandated training
Any federally mandated training
• The department accrued 5.961 hours
training.
25

Support Division
Explosive Detection K-9 Unit
• In 2009, the APD K-9 Unit, consisting of
three handler teams, successfully
completed their annual recertification
process.
• K-9 teams continued to focus on
becoming familiar with the new terminal
environment.
• Recurrent training continues to keep
the teams proficient.
• K-9 teams responded to a total of 883
runs.
K9-1 Sgt Jerry
Webb and Blue
K9-2 Rodney Sims
and Nero
• Numerous hours were spent on cargo
searches per TSA regulation.
• One K9 officer, Garry Purcell, resigned
from the unit due to personal reasons.
• The unit suffered a tragic loss when
Officer Williams partner, Jarko, died.
• Officer Williams was paired with a new
partner, Nitro and both have been quite
successful.
K9-3 Garry Purcell
and Bubba
K9 – 4 Lamont
Williams and Jarco
26

Special Response Team
(SRT)
The SRT team operated with one vacancy after the first
of the year; after Officer Mike Brite resigned for
personal reasons.
The SRT was utilized for interior law enforcement at the
Indianapolis Air Show at Mount Comfort.
Two members of the SRT provided voluntary
instruction to a newly formed tactical narcotics team.
For 2009, SRT officers participated in training for use of
firearms and tactics as well as Rapid Response to
Active Shooters.
27

Portable X-ray
Deployments by Month
30
25
26
23
20
17
15
14
10
5
4
6
9
3
5
7
11
8
0
January
February
March
April
May
June
July
August
September
October
November
December
Total Deployments – 123. In 2008 there were 98 deployments
28

The IND Police and Fire
Honor Guard
The current Honor Guard is comprised of five
police and two fire members.
The Honor Guard participated in a multitude of
functions, to include:
•Indiana Law Enforcement Memorial Service in
downtown Indianapolis.
•Joe Miller’s funeral service and celebration of
life event.
•Indiana Special Olympics Plane Pull
•9/11 Anniversary ceremony
•The new Airport flag dedication and Veteran’s
Day tribute.
•The Police and Fire Department awards
ceremony.
29

Public Safety Officers
(PSOs)
The Public Safety Officer Division is an integral part of the Police
Department.
The PSOs work diligently to control access to restricted airport
areas. Members are a vital part of ensuring safe practices in the
arrival and departure traffic areas. The PSO’s are responsible for
the patrol of the ramp area to verify identification media and to
ensure that all vehicles that enter the ramp are safe.
Throughout the year, the division was provided training in
the following areas:
• Customer Service
• Portable x-ray deployment
• Segway utilization
• Evidence technician
• Hazmat
• CPR
• AOA driving
• Diversity and team building
The training proved valuable as the PSO team strived to improve
customer service and satisfaction. The training also enabled the
PSO division to assist the LEO division with the performance of
their duties.
30

Public Safety Officer
Activity 2009
Public Assistance 45,534 PSO General
Escorts
4
Gate ID Checks 137,184 Police Assistance 1,947
SIDA ID Checks 17,244 Log Tenant Escorts 4,104
Door ID Checks 1,520 Fingerprints N/A
Parking Tickets 1553 Prisoner Transports 0
Issued
Towed Vehicles 2 Portable X-ray
73
Deployment
Vehicle Searches 79,172 Portable X-ray
16
Assists
PSO Vehicle
Escorts
5 Total Activity 302,826
31

Payments Received for Reports
and Parking Citations
2009
PAYMENT FROM
REPORT COPIES
PAYMENT FROM
PARKING FINES
January $25.00 $774.80
February $35.00 $485.00
March $35.00 $962.50
April $30.00 $1,150.00
May $15.00 $2,022.75
June $10.00 $2,837.00
July $30.00 $2,462.00
August $20.00 $2,490.00
September $38.00 $2,290.00
October $32.00 $2,380.00
November $28.00 $1,460.00
December $8.00 $980.00
TOTALS $306.00 $20,293.80
32

Annual Payments Received for Police
Reports and Parking Citations
25000
20000
15000
10000
5000
0
2005 2006 2007 2008 2009
Report Revenue 963 708 620 285 306
Parking Ticket Revenue 12,572 11896 10087 9336 20,293
At the end of May 2009, the APD raised the fine of an Airport
traffic citation from $12.50 to $20.00 and $40.00, if paid after
seven days.
The APD also initiated a compliance system for delinquent fines.
122 letters were sent between May 2009 and December 2009.
Of those 122 violations, seven were voided. Two were sent
to an out-of-date addresses and 32 were paid.
With the new process of sending request letters, approximately
26% of the violators paid the fines.
33

SIDA Violations 2009
35
• There were 22 SIDA
tickets for security
violations issued in
2009
30
31
• Of the 22 tickets
issued, ten were
considered valid and
produced more than
$1,000.00 revenue.
25
20
25
22
• Of the remaining
twelve tickets, ten
were changed to
warning tickets and
two were rendered
void.
15
10
• Since 2003, the issue
of SIDA ticket for
security violations at
IND has generally
continued a downward
trend.
5
0
2007 2008 2009
34

Monthly Enplanements
2008 and 2009
400,000
375,000
350,000
325,000
2008
2009
300,000
275,000
250,000
Jan
Feb
Mar
Apr
May
June
July
Aug
Sept
Oct
Nov
Dec
35

The Indianapolis International Airport
Concourse B
Police Headquarters
Concourse A
36

A Few Final Memories
Veterans Day
Terminal Flag pole raising
Painted Snow Blade
September 11 th Remembrance
37

In Memoriam Of Joe Miller
Public Safety Coordinator Joe Miller passed away
December 25, 2009. He had worked for IAA for 23
years. As a result of his dedication, Joe’s radio
number “AP150” has been retired from service.
38

2010 goals and strategic plan
• APD: Airport Police Department [C, CS, O]
• GOAL 1: Develop innovative approaches to increasing and diversifying
revenue
• Objective 1. Reduce operating costs and analyze cost measures
• Short-term tactics: 12–24 months
• — Maximize the 4600 cost center during 2010 at or below target amount
• GOAL 2: Deliver services at lower costs than benchmark airports
• Objective 1. Explore and evaluate fee-for-service or charge-back options
for services
• Short-term tactics: 12–24 months
• — Develop potential charge-back or fee-for-service(s) system to provide
security and law enforcement services to concessionaires, tenants, and
business partners
• — Explore fee structure for responding to false alarms
• — Implemented new public pricing policy for providing copies of police
• reports on September 1, 2009
• — Research ways to encourage increased payment of parking tickets,
• smoking citations, and other citations
• GOAL 3: Improve internal and external customer service
• Objective 1. Enhance customer service and airport experience
• Short-term tactics: 12–24 months
• — Implement new approaches for enhancing customer experience, safety,
and security after completing workforce training and awareness initiative
• — Develop internal and external security and safety plans in support of and
in preparation for 2012 Super Bowl and a major for influx of visitors from
across the U.S. and abroad; test during pre-event drills in cooperation with
Super Bowl Planning Committee
• GOAL 4: Develop a workforce and culture that supports the vision
• Objective 1. Provide professional development opportunities
• Short-term tactics: 12–24 months
• — Develop comprehensive in-service training and awareness initiative to
enhance customer experience, safety, and security
• — Continued implementation of CALEA and attendance to the FBI National
Academy to advance the training and professional image of APD
• ~Respect~Integrity~Trust~Excellence~
39