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NHRD April 2013.pdf - National HRD Network

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above four stages and an additional fifth<br />

stage – ‘yet to start’. Most organizations<br />

are likely to fall into the fifth categorization<br />

for the reason Jim Collins mentions in his<br />

book Good to Great - organizations find it<br />

difficult making the initial decisions and<br />

taking the first steps as the internal cry<br />

for demonstrating actual benefit echoes<br />

around from myriad quarters.<br />

Assessment of readiness for leveraging<br />

technology for learning can be directed<br />

around the organization’s ability or the<br />

lack of it to manage any complex individual<br />

(behavioral) and/or organizational<br />

variables. Borrowing from Lippitt et al<br />

(1958), who articulated five key indicators<br />

in the form of a dashboard – readiness<br />

can be assessed with respect to – TEL<br />

vision, Learner and Facilitator skills,<br />

TEL Adoption incentives, Access to TEL<br />

resources, and TEL Action plan to reach<br />

in the context of the larger ‘organizational<br />

learning plan’.<br />

Level 2<br />

Assessing the readiness or feasibility<br />

of adopting TEL has to begin with an<br />

understanding of how the TEL works<br />

and its scope at the operational level. The<br />

question often asked is – what have been<br />

the experiences with TEL. What may work<br />

TEL adoption readiness - Based on Lippitt et al (1958) Model<br />

effectively in one setting may not work<br />

as well in another, so it is important to<br />

consider factors such as context, setting,<br />

and circumstances, along with evidence<br />

of success/failure.<br />

Issues that are likely to indicate the<br />

organizational readiness for leveraging<br />

TEL through self-reflection are -<br />

l Does TEL fit into the organizational<br />

culture with respect to Congruence and<br />

Compatibility?<br />

l Can the L&D function articulate the<br />

business case through a potential costbenefit<br />

and risk analysis?<br />

l Has momentum been built for change<br />

readiness to embrace TEL?<br />

l Have the structure-process-workforce<br />

changes aligned to changing readiness<br />

for TEL?<br />

l I s t h e b l u e - p r i n t f o r p i l o t -<br />

implementation-evaluation journey of<br />

the TEL environment communicated<br />

organization wide?<br />

Readiness for leveraging technology to<br />

help people learn at an organizational level<br />

can also be understood from the strength<br />

of ‘enablers’ and ‘inhibitors’. Organizations<br />

that end up scoring high on enablers and<br />

low on inhibitors are more likely to be<br />

16<br />

<strong>April</strong> | 2013 <strong>N<strong>HRD</strong></strong> <strong>Network</strong> Journal

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