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NHRD April 2013.pdf - National HRD Network

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professionals who will have a keen eye for those weak signals, and<br />

second, to train the organization and ensure processes exist to<br />

interpret those weak signals.”<br />

Dave Gray, author of The Connected Company says that “To<br />

succeed in uncertain times companies must organize differently.<br />

They must reorganize from hierarchies into holarchies, where every<br />

part can function as a whole unto itself. A connected company<br />

is flexible and resilient, able to adapt quickly to change. The path<br />

from divided to connected company is not simple or easy. But in<br />

an increasingly volatile world, it is also not optional.”<br />

According to an analysis of 4,200 companies by McKinsey, social<br />

technologies stand to unlock from $900 billion to $1.3 trillion in<br />

value. Two-thirds of the value unlocked by social media rests in<br />

“improved communications and collaboration within and across<br />

enterprises,” It is no longer a toy that teenagers use to post their<br />

pictures. It is a serious business tool. To participate in this process,<br />

HR people need to acquire new skills says social media evangelist<br />

early adopter Gautam Ghosh. To manage online communities –<br />

HR people would need to become community managers. That may<br />

need a different mindset.<br />

Dr Annie McKee has been well known for her seminal work in<br />

the area of Emotional Intelligence. In this article she teams up<br />

with Abhijit Bhaduri, Chief Learning Officer of Wipro to suggest<br />

that when the business environment gets tough, “it is Emotional<br />

Intelligence, not IQ, which differentiates great leaders from their<br />

average, run-of-the-mill colleagues. And EI goes beyond individual<br />

effectiveness. Emotionally intelligent leaders create resonance–a<br />

powerful, positive emotional reality in teams and organization<br />

that is marked by hope, enthusiasm and the collective will to win.”<br />

How do we change the way people learn in organizations?<br />

Dr Venkatesh Pamu’s argument is that the evolution of self-service<br />

technologies and emergence of tech-savvy generation of employees<br />

will have a long-lasting impact on the way organizations<br />

think about learning. Technology enabled learning offers an

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