code of business conduct for memc employees and directors
code of business conduct for memc employees and directors
code of business conduct for memc employees and directors
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MEMC CULTURE<br />
Our culture is what makes us unique. It is a combination <strong>of</strong> our vision <strong>and</strong> our philosophy <strong>of</strong><br />
retaining, promoting, <strong>and</strong> attracting the right people, operating in a way that directly<br />
reflects our core values <strong>and</strong> putting customers first. Our culture is clearly reflected in the<br />
way we treat our <strong>employees</strong>, shareholders, customers, suppliers <strong>and</strong> communities.<br />
July 2012<br />
CUSTOMER DRIVEN<br />
The customer is #1.<br />
We underst<strong>and</strong> the importance <strong>of</strong> serving the customer. We will be held accountable <strong>for</strong><br />
developing strong long-term relationships <strong>and</strong> delivering the highest level <strong>of</strong> service to all <strong>of</strong> our<br />
customers.<br />
EXTERNAL FOCUS<br />
We listen to the world around us.<br />
We are constantly gathering input from our customers <strong>and</strong> assessing the current <strong>and</strong> future needs<br />
<strong>of</strong> the marketplace to drive our strategic direction. To drive continuous improvement toward<br />
superior per<strong>for</strong>mance we must keep our focus external <strong>and</strong> quickly adapt to the evolving<br />
marketplace.<br />
INNOVATION<br />
We constantly search <strong>for</strong> a better way, embracing a spirit <strong>of</strong> inventiveness.<br />
MEMC has a long history <strong>of</strong> technical innovation <strong>and</strong> shares a deep belief in the power <strong>of</strong><br />
science <strong>and</strong> technology. It is this same spirit <strong>of</strong> innovation that has enabled us to create new<br />
products, new manufacturing methods <strong>and</strong> new markets, <strong>and</strong> which will be a key to our<br />
continued success. The spirit <strong>of</strong> innovation must prevail in all areas <strong>and</strong> at all levels within<br />
MEMC, not only in R&D but also in marketing, services, customer relations, manufacturing,<br />
quality control, human resources, finance <strong>and</strong> communications.<br />
LEAN<br />
We believe that being lean, responsive <strong>and</strong> low-cost equals resiliency.<br />
MEMC continually strives to provide customers better products <strong>and</strong> services, faster <strong>and</strong> cost<br />
competitively through a steadfast focus on improvement, efficiency <strong>and</strong> cost control. We aim to<br />
empower our <strong>employees</strong>, avoid bureaucracy <strong>and</strong> maximize speed, responsiveness <strong>and</strong> flexibility.<br />
OPPORTUNITY & CHALLENGE<br />
The expertise <strong>of</strong> our people will lead us successfully into the future.<br />
We are dedicated to giving our <strong>employees</strong> opportunities to learn, grow <strong>and</strong> advance in their<br />
careers <strong>and</strong> we seek talented <strong>employees</strong> who are driven to improve the quality <strong>of</strong> MEMC <strong>and</strong> our<br />
society. We will provide a challenging work environment where individual initiative <strong>and</strong> skills<br />
will be highly valued <strong>and</strong> recognized.<br />
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