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Technology & Innovation Management: - PICMET Conference

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PAPERS AND PANELS<br />

customer. Attaining the highest quality at the lowest cost is emerging<br />

as a major manufacturing challenge. To meet these tough and contradictory<br />

goals requires continuous improvement at all levels of product<br />

development, i.e., from idea to market. This paper outlines the<br />

use of Quality Factors and Tools in the product development cycle<br />

and addresses the methodology to convert each quality function into<br />

product improvement expressed in the producer’s language.<br />

MG-14.2 - Managing <strong>Technology</strong> of America’s Infrastructure<br />

Robert Cerveny, Florida Atlantic University<br />

Samuel Stephenson, Florida Atlantic University<br />

The nation’s defense, prosperity and quality of life are increasingly<br />

dependent upon judicious management of the technology of complex<br />

networks of interlinked computer systems and dedicated computer<br />

networks. At a rapid pace the nation’s critical infrastructures - energy,<br />

finance, telecommunications, transportation and vital human services<br />

- are becoming more and more dependent on management’s<br />

assessment and implementation of technology-based strategies for<br />

infrastructure protection from physical and cyber attacks.<br />

MG-14.3 - Simulation Technologies in Heavy Truck Process<br />

Engineering<br />

Mario Revellino, IVECO S.P.A.<br />

Luigi Saggese, IVECO S.P.A.<br />

T De Muro, IVECO S.P.A.<br />

The spread use of shape and drawing digital form, can allow automotive<br />

vehicle product development time reduction. This can represent<br />

a noticeable competitive factor in the field of industrial vehicles,<br />

where specialized product to be produced in low or niche volume,<br />

are the standard rule. In this paper some of the main application<br />

of product and process simulation are described.<br />

MG-14.4 - A Simulation Tool for Automated Guided Vehicle Systems<br />

Bulent Sezen, Gebze Institute of <strong>Technology</strong><br />

M.P. Deisenroth, Virginia Polytechnic Institute & State University<br />

Gul Okudan, Gebze Institute of <strong>Technology</strong><br />

The design and control of an Automated Guided Vehicle (AGV) system<br />

is a complex issue and needs planning prior to the implementation of<br />

the system. This project provides an analysis tool for evaluation of a<br />

variety of AGV systems. A generic AGV simulator has been developed<br />

by using the AGV library of a commercial simulation package, SIM-<br />

PLE++. SIMPLE++ is an object-oriented modeling and simulation environment.<br />

Object orientation provides higher development speed, ease<br />

of modification, and reduced complexity. The generic AGV simulator is<br />

also capable of reading the layout data from an AutoCAD drawing.<br />

MG-14.5 - <strong>Management</strong> of <strong>Technology</strong>: A Political Process Approach<br />

Christian Koch, Technical University of Denmark<br />

Despite the argued revisionist character of the MOT movement, most<br />

<strong>Management</strong> of <strong>Technology</strong> writings fail to address enterprise developments<br />

as political processes, where visions, coalitions and emergence<br />

are central features.The paper reports on a participant’s observation<br />

study of management of technology processes.<br />

MG-14.6 - Managing High-Tech Computer Security Against Smart<br />

and Persistent Intruders<br />

George Ross, Virginia <strong>Technology</strong> Corporation<br />

Gideon Samid, Virginia <strong>Technology</strong> Corporation<br />

Yesterday computer security was perceived as a passive lock, once<br />

applied then forgotten about today computer security is an going<br />

effort, a war against a range of “infotruders” who get smarter and<br />

remain persistent in proportion to the data treasure under attack. The<br />

question addressed here is how to build management guidelines, how<br />

to budget, and allocate resources in order to achieve proper balance<br />

between what is necessary to secure information, and what is a panicdriven<br />

“Maginot line,” which costs too much and protects too little.<br />

MG-14.7 - Managing Quality System for High Performance<br />

Claudemir Gimenez, UNICAMP/FEM/DEMA<br />

Geraldo Telles, UNICAMP<br />

Companies dispute market share among local and global companies,<br />

and customers are very important for these companies. Quality arise<br />

as tool for maximise opportunities in this environment. This article<br />

presents a work developed during last year (1997) in a subsidiary of<br />

U.S. autoparts company in Brazil. The company designed its own<br />

quality system. This system identified and solved problems.<br />

Customers and suppliers are considered in this system. Sections of<br />

this work include management system, quality values, data management<br />

of internal operations (e.g. manufacturing, engineering, and<br />

planning), analysis and use of data for decision making, quality planning,<br />

benchmark information, design of new products, and quality<br />

assurance of external suppliers.<br />

MG-14.8 - Manufacturing Fitness for <strong>Technology</strong> Transfer<br />

Jay Varzandeh, California State University<br />

Kamvar Farahbod, California State University<br />

The problems associated with technology management and technology<br />

transfer are complex, unstructured and poorly defined. The<br />

tremendous increase in business globalization in recent years, on the<br />

other hand, requires fast and efficient transfer of manufacturing technology<br />

around the world. The notion of fitness for technology transfer<br />

can provide an understanding of how well a manufacturing process<br />

and capability can be transferred between home and host organizations.<br />

As the starting phase of the entire transfer process, the fitness<br />

assessment phase provides results that feed into the packaging and<br />

monitoring phases that must follow. This paper describes the necessity<br />

of technology transfer in today’s manufacturing environments and<br />

presents a comprehensive framework, which can explore the mechanisms<br />

of transferring technology. Moreover, this study promotes the<br />

formation of a strategic alliance for facilitating the smooth and fast<br />

transfer of technology. Also, the phases of manufacturing technology<br />

transfer are discussed and the role of manufacturing fitness assessment<br />

phase in determining the fastness and ease of the transfer is<br />

emphasized.<br />

MG-14.9 - Applying “Lean” Techniques to Computer Support Services<br />

Michael Richerson, Boeing<br />

Lean manufacturing techniques were originally developed to<br />

improve factory operations. In the factory these techniques reduced<br />

inventory, reduced defects, reduced the distance parts traveled<br />

through the factory and clustered operations on the same part in the<br />

same area of the factory. When applied to computer support services,<br />

lean techniques can reduce backlog of service requests, reduce flow<br />

times, reduce defects and improve customer satisfaction.<br />

TB-01 Tuesday, July 27, 1999<br />

10:00 - 11:30 Galleria-1<br />

New Product Development 3<br />

Chair: Yee-Yeen Chu, National Tsing-Hua University<br />

TB-01.1 - Risk <strong>Management</strong> Heuristics in New Product Development<br />

Antonie de Klerk, University of Pretoria<br />

New product development projects are unique from a risk-management<br />

perspective: the risks are high and the very nature of such pro-<br />

48

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