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A P U B L I C A T I O N O F S Y N I V E R S E T E C H N O L O G I E S
PREDICTING
THE FUTURE
OF MOBILE
By David Pogue
Columnist
New York Times
Asia Pacific
AP team responds
to region’s needs
Syniverse DataNet
Award-winning
NRTRDE solution
SOLUTIONS 2008
Time to explore,
exchange, expand

2
Inside SYNERGY
E X E C U T I V E C O R N E R
6 Cover Story
Future of mobile
communications
3 Regional Update
Global news
about Syniverse
3 Employee Spotlight
Meet Linda Harte
4 Syniverse Focus
Asia Pacific team
5 Customer Connection
VimpelCom Group
8 Syniverse DataNet
Update
Award-winning
NRTRDE solution
11 Customer Service
SOLUTIONS 2008
12 Events Calendar/
Contacts
Syniverse continues its focus on customer service, innovation and integration.
The first half of this year has been extremely busy for Syniverse. In addition to working
hard to ensure we continually provide you with high levels of innovation and customer service,
we’ve also had a successful presence at events around the globe, including Mobile World
Congress in Barcelona and CTIA Wireless in Las Vegas. We hosted the Syniverse Analyst Day
in New York and two Syniverse Users’ Group meetings, one in Nashville and one in Budapest.
Our team has been busy other ways, as well. In March, for example, we announced the
launch of Syniverse Financial Settlement Services (FSS), an offering designed to meet CDMA
operator demand for a cost-effective, comprehensive settlement service that streamlines the
payment and receipt of financial positions between roaming
partners. Syniverse DataNet also has been demanding
a lot of attention, especially since it won the GSM Association’s
Global Mobile Award for “Best Roaming Product or
Solution.” We are honored that our Near Real Time Roaming
Data Exchange (NRTRDE) offering was singled out as
the industry’s best way to combat the growing worldwide
risk of roaming fraud. You can learn more about Syniverse
DataNet on page 8.
Of course, a major priority this year is the integration
of the wireless data and financial clearing business of
BSG Clearing Solutions (BSG) into Syniverse. The nicest
surprise of the acquisition is that there have been no surprises.
The cultures of both organizations are very similar,
each emphasizing customer service and high-quality
performance. This is making for an extremely smooth
transition as the two companies are combined under the
Syniverse name. Best of all, we now offer you a broader
set of solutions than ever before, including a complete
end-to-end GSM data and financial clearing ability.
“We are honored that our
NRTRDE offering was singled
out as the industry’s best way to
combat the growing worldwide
risk of roaming fraud.”
Tony Holcombe
President & CEO
Finally, I want to let you know that we’ve been preparing for SOLUTIONS 2008, our annual
customer conference in Florida, and I think you’ll find that this year’s agenda is one of our best.
I invite you to check out page 11 for details about this most extraordinary event.
I hope you enjoy this issue of Synergy, and I look forward to seeing many of you in June
at SOLUTIONS. J

3
R E G I O N A L U P D A T E
Employee SPOTLIGHT
Asia Pacific (AP)
One way Syniverse AP is providing increased customer support is by adding
personnel and offices strategically placed throughout this part of the world.
In India, for example, we recently opened a New Delhi office and increased
the number of staff. In addition, a new sales director has joined our Hong
Kong team. Desmond Ko came to Syniverse in March and serves operators
in Hong Kong, Taiwan, Thailand and throughout the region. For more news
from the AP team, read the special feature on page 4.
Caribbean & Latin America (CALA)
More robust in-region customer service continues to be a priority in CALA
as we continue to build a regional support team at our headquarters office
in Buenos Aires. We also are adding additional Syniverse team members
throughout the region. Based in Chile, Emilia Bolocco is a new sales executive
for South America. Also joining the CALA staff is Leonardo Saucedo as
our business development director. He is based in Uruguay and will focus on
new regional initiatives.
Europe, Middle East & Africa (EMEA)
The EMEA team continues to widen its geographical footprint. A recent
count shows it has employees working in 11 countries throughout the region.
We had excellent participation at the Syniverse Users’ Group EMEA meeting
in Budapest at the end of April. More than 60 participants representing
about 20 countries joined us for the two-day gathering. EMEA also is seeing
great success with Syniverse DataNet, our NRTRDE offering. See page 8 for
an update about this award-winning solution.
Linda Harte
Senior Account Executive
North America
Specializing in new business
development, Linda
Harte is a Texas-based,
self-proclaimed “new business
hunter” who uses her
broad background in the
telecommunications industry
to seek and develop
opportunities in the North
American market. Synergy
recently spoke to Linda to
learn more about her and
her work.
Synergy: Tell me a little bit
about yourself.
Linda: First and foremost,
I’m a proud parent who
has a daughter and two
granddaughters living in
Boulder, Colorado. I grew
up in a small town in Texas
and earned my bachelor’s
degree in marketing from
the University of Texas.
I’ve worked in the telecom
industry for 30 years and
can honestly say every single
day has been unique.
I’ve been with Syniverse
for 2-1/2 years.
North America (NA)
Alfred de Cárdenas has joined Syniverse as executive vice president for
North America. He brings to Syniverse more than 20 years of experience in
the global telecom industry. Jerry Easom, vice president of industry affairs for
Syniverse, has been named to the Canadian Wireless Telecommunications
Association (CWTA) Board of Directors as its trade representative. Jerry,
who has been a member of the CWTA trade council for about nine years,
will serve a two-year term.
Synergy: What part of your
job are you most proud of?
Linda: I truly enjoy opportunities
to help customers
generate new revenue.
I’m most proud to work
for a company that offers
an outstanding portfolio
of products and solutions
that improve quality,
reduce costs and generate
revenue for our custom-
Cont.on page 11

4
S Y N I V E R S E F O C U S
Syniverse AP keeps up with customer needs in a
fast-growing region
AP TEAM
Asia Pacific
The territory covered by Syniverse’s Asia Pacific
(AP) team has two defining characteristics:
a huge geographic footprint and a well-deserved
reputation as one of the fastest-growing regions for
the world’s mobile communications industry. In the
final three months of 2007 alone, AP gained more
than 88 million new subscribers.
“The potential for growth in mobile technology,
especially in China and India, is enormous,”
said Raymond Cheung, Syniverse’s executive vice
president and CEO-AP. “We know operators in
these two countries as well as others throughout
the region are expecting large increases in their
mobile traffic. As always, Syniverse is prepared to
help them as they grow their businesses.”
One of the steps Raymond has taken is to
expand Syniverse’s physical presence across the
region. In India, Syniverse opened an office in New
Delhi in late 2007 and has increased the number
of employees who work in that country. In China,
“One of our responsibilities is to be able to react
quickly to our customers’ requirements. A local presence
allows us to be in a position to do this and better
focus on customer needs and customer service,”
Raymond said.
In fact, Syniverse’s in-region support staff for
roaming services, such as data clearing, financial clearing,
NRTRDE and signaling services, has increased to
more than 20 people.
Syniverse’s success in AP really took off with the
acquisitions of Interactive Technology Holdings Limited
(ITHL) in 2006 and the wireless services business
of Billing Services Group (BSG) in 2007.
“Although Syniverse has had customers in the
AP region since 1997, these two acquisitions served
as an impetus for Syniverse’s rapid growth in this
part of the world,” Raymond said. “In addition to
bringing about 200 highly skilled employees and
in-region development capabilities to Syniverse, we
have had great success in bringing Syniverse’s full
spectrum of industry-acclaimed solutions to former
“One of our responsibilities is to be able to
react quickly to our customers’ requirements.
A local presence allows us to be in a position
to do this and better focus on customer needs
and customer service.”
Raymond Cheung
Executive VP & CEO-AP
Syniverse expanded what had been a small business
center
in Beijing to
a fully staffed
regional
office, and
the company
continues to
bring on additional
solution consultants and sales personnel to
meet that country’s needs. Syniverse also is looking
at other locations in China where it makes sense to
create a permanent presence.
ITHL and BSG customers. At the same time, traditional
Syniverse customers gained easy access to the
ITHL and BSG products obtained by the purchase
of these two groups.”
Among the wide array of offerings available to
AP customers are number portability, mobile broadband,
data and financial clearing, roaming and a
number of value-added solutions.
“Syniverse is considered an industry leader in
other areas around the world,” he said. “It is my
intention that this also rings true throughout the
AP region.” J

5
C U S T O M E R C O N N E C T I O N
VimpelCom Group moves to Syniverse for reliable,
cost-effective data clearing services
As one of the fastest-growing mobile operators
in Eastern Europe and the first Russian
company to list its shares on the New York Stock
Exchange (NYSE), VimpelCom Group (NYSE:
VIP) has a reputation for providing high-quality
service to its more than 50 million subscribers
across Russia, Kazakhstan, Ukraine, Uzbekistan,
Tajikistan, Georgia and Armenia.
In 1992, a small group of scientists and
engineers who had spent their careers developing
advanced technology for radio electronics and
defense equipment formed VimpelCom. A year
later, they launched an AMPS standard mobile
network in Russia operating under the Beeline
brand, a brand that would become one of the most
well known in Russia. Five years later, a full GSM
network was deployed.
Today, VimpelCom has networks in seven
countries and is looking to expand outside of the
Commonwealth of Independent States (CIS). It
recently acquired Golden Telecom, a telecommunications
and Internet service provider with reach
throughout the CIS.
With such an impressive geographic presence
and excellent service reputation to uphold, VimpelCom
did not take its choice of a data clearing
partner lightly.
“As we continue to expand our global footprint
and as we see our customers using more and more
of their services as they travel, we wanted a supplier
who had the ability to handle our entire group of
seven operators,” said Evgeniy Ryabov, head of the
VimpelCom Group’s roaming department. “As we
learned more about Syniverse’s
standing in the mobile industry,
its commitment to first-rate
customer service and its track record
for responsiveness, making
the decision to move our data
clearing business to the company
was easy.”
In early 2007, Mobitel, a
St. Basil’s Cathedral in Moscow
VimpelCom mobile operator in the Republic of Georgia,
was the first group operator to sign a contract for
Syniverse’s data clearing house services. Later in the
year, VimpelCom determined other operators in its
group (VimpelCom Russia, ArmenTel in Armenia,
Tacom in Tajikistan, Unitel in Uzbekistan, Ukrainian
Radio Systems in Ukraine and KaRTel in Kazakhstan)
also would adopt the Syniverse solution to support
international GSM data roaming. Additionally,
VimpelCom Russia chose the award-winning Syniverse
DataNet to secure its network against roaming fraud
and meet the GSM Association’s new Near Real Time
Roaming Data Exchange (NRTRDE) standard.
“We were looking for a single-source supplier
who would work closely with us and who would
ensure all data records between VimpelCom operators
and their many roaming partners around the globe
would be cleared in a rapid, accurate and cost-effective
manner – all while supporting international standards
and VimpelCom Group business rules,” Evgeniy said.
“We are dedicated to ensuring that our customers
continue to receive the highest quality service, and
I’ve no doubt Syniverse will play a significant, integral
role in our endeavors both today and in the future.” J
“We are dedicated
to ensuring that our
customers continue
to receive the highest
quality service.”
Evgeniy Ryabov
Head of Roaming
VimpleCom Group

“What is the future of
cellular communications?”
New York Times

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A L O O K I N T O T H E F U T U R E
In this article, I will answer the question: “What is the future of cellular communications?”
And here is the answer: Nobody knows. The end.
No, seriously. Anyone who tries to predict the future of technology winds up looking like an idiot.
But from my catbird seat as a tech reviewer, I’m probably in as good a position as anyone to see the
trends from the consumer’s point of view, and I’m willing to make two bets. I may still wind up looking
like an idiot, but at least I stuck my neck out.
My first massive prediction is that the Internet will play a much bigger role in cellphone calls. I’m
not talking about VoIP, although of course that’s an intriguing development (and one that, I’ll bet, keeps
cell executives awake at night).
No, I’m talking about the power that comes from adding the Internet to the call processing.
I’m thinking of voicemail transcription services like SimulScribe ® , CallWave and SpinVox, which
turn your voicemail into typed text that comes to your email box or your cellphone as text messages.
First, this spares consumers the infuriating time drain of listening to the Ambien-dosed airtimeeater
woman who says, “You have. Eleven. New. Messages. You have. Two. Saved messages. To listen to
But from my catbird seat as a
tech reviewer, I’m probably in
as good a position as anyone to
see the trends from the consumer’s
point of view, and I’m willing
to make two bets. I may still
wind up looking like an idiot,
but at least I stuck my neck out.
your messages, press 1. When you are finished,
you may hang up, or press 5 for more options.
I will now read the Manhattan White Pages.”
(Yes, I know this pointless message is a terrific
ARPU generator for carriers. But I’m not a carrier,
so I’m allowed to say how much I hate that
message. And don’t even get me started on the
recording that says, “To page this person, press
5.” Page him!? What is this, 1975?)
The second advantage is you can read
message transcripts in a fraction of the time
you’d spend listening to them. You have random
access to your messages, too; you don’t have to
sit through five chit-chatty messages, unaware that Message 7 is a time-critical bit of urgency from your
boss. You don’t have to take notes as you listen, either. The notes have already been taken for you. Plus,
text is searchable, sortable, copyable, pastable, printable and forwardable. It’s an awesome thing to have
a “find” command for your entire back-catalog of voice messages.
Another great Internet-plus-cellular breakthrough is GrandCentral, a suite of services that Google
bought last year.
The central problem solved by GrandCentral is that so many people have more than one phone
number these days: home, work, mobile, hotel room, vacation home, yacht. And with great complexity
comes great hassle. You have to check multiple answering machines. You miss calls when people try to
David Pogue
Columnist
New York Times
David Pogue, personal
technology columnist
for the New York Times,
was a keynote speaker
at SOLUTIONS 2007,
Syniverse’s annual
customer conference.
The Emmy award-winning
tech correspondent
for CBS News and
National Public Radio
commentator also is a
bestselling how-to author
with more than 3 million
books in print. Learn
more at davidpogue.com.
reach you on your cell when you’re at home (or the other way around). You send around Cont. on page 10

8
S Y N I V E R S E D A T A N E T U P D A T E
Syniverse DataNet named best roaming product by GSMA,
gains momentum as industry-leading roaming fraud solution
October 2008 – a month circled on the calendars
of GSM operators worldwide – marks the GSM
Association’s (GSMA) guideline for member operators
to implement Near Real Time Roaming Data Exchange
(NRTRDE), a new set of fraud detection standards
designed to combat international revenue share fraud.
“The criminals who participate in this type of fraud
have been successful because fraud detection and
resolution are hindered by the length of time it can
take for a visited operator to notify the home operator
of roaming activity,” said Eugene Bergen Henegouwen,
executive vice president of Syniverse EMEA. “With
NRTRDE, operators can close the loopholes being
exploited by fraudsters.”
Closing the window on fraud
Currently, call data records (CDRs) that track
subscribers’ roaming activities are exchanged with the
home operator within about 36 hours. NRTRDE standards, however, require the visited network to forward
CDRs to the subscriber’s home operator within four hours of a call’s end. If the visited operator is unable
to get this information to the home operator within the deadline, the visited operator is held liable for any
fraud associated with those calls.
As the October date quickly approaches, Syniverse DataNet – the company’s award-winning NRTRDE
solution – already is helping operators worldwide to meet the new standard and ensure they have the best
available tool to combat roaming fraud. Named the “Best Roaming Product or Service” at the GSMA’s 13th
annual Global Mobile Awards announced at Mobile World Congress in Barcelona, Syniverse DataNet provides
more than simple NRTRDE compliance.
Taking fraud protection a step further
Daniel Jarjoura, product manager for DataNet, said the Syniverse solution beats the GSMA’s
four-hour time requirement by streamlining the process for exchanging roaming data records between

9
operators and their roaming partners.
“When dealing with roaming fraud, time is money,” Daniel said. “It is our mission to help operators
avoid potential revenue loss by staying one step ahead of fraudsters.”
He said Syniverse listened to customer feedback and has developed a number of value-added services
(VAS) that make DataNet an even more robust solution.
The pseudo-rating service, for example, allows DataNet to rate incoming NRTRDE files so that
operators can more quickly estimate potential fraud losses. Another interesting VAS is IMSI splitting.
This service allows a mobile virtual network operator (MVNO) to better monitor subscriber traffic and
endorse liability in case of fraud. Additional services include HUR generation for the visitor and home
operators, liability GUI, revenue assurance, and roaming agreement management.
To complete its comprehensive suite of fraud prevention services, Syniverse also offers
FraudX ® , a knowledge-based software application that uses artificial intelligence to identify potentially
fraudulent activity.
Contributing to industry standards development
Customers also benefit from Syniverse’s leading role in the creation of industry standards. Syniverse
representatives chair both the GSMA Transferred Account Data Interchange Group (TADIG),
which is responsible for NRTRDE technical specifications, and the NRTRDE Interworking Group
“It is our mission
to help operators
avoid potential
revenue loss
by staying one
step ahead of
fraudsters.”
Daniel Jarjoura
Product Manager
(NRTIG). The company also is a member of the NRTRDE Steering Committee and is the official
author and editor of key NRTRDE technical specifications. In addition, Syniverse participates actively
in fraud forums and organizes regional workshops around the world.
Eugene said he credits a combination of industry leadership and in-house expertise for the success
of Syniverse DataNet as well as its selection by the GSMA as the best solution for mobile operators
striving to combat the risk of roaming fraud. Already the company has begun implementing the solution
globally with more than 65 GSM operators.
“The clock is now ticking on what is the most important anti-fraud measure for operators in
years,” said Eugene. “As subscriber roaming increases, now is the time for operators to take the offensive
by quickly implementing NRTRDE. Without a doubt, NRTRDE is the most effective way
available to keep ahead of the fraudsters and combat the potential loss of billions in roaming revenue
around the globe.” J

10
Pogue Cont. from page 7 email at work that says, “On Friday from 5 to 8:30, I’ll be on my cell; for the rest of the weekend, call
me at home...”
Instead, GrandCentral issues you a single, new uninumber – and when someone calls it, all your
phones ring. You get the call wherever you are.
More interesting to me, though, is the fact that GrandCentral works by intercepting your call and
routing it through the Internet. Once they’ve got your call, they can process it in all kinds of cool ways.
For example, all messages now land in a single voicemail box, which you can access on the web, if you
like, or even download them as audio files to preserve for posterity.
Furthermore, when you answer a call, GrandCentral’s recording lady tells you the caller’s name,
All of this is
only good news
for consumers
like me, of course,
but by extension,
it’s good news for
carriers.
and then offers you four ways to handle the call: “Press 1 to accept, 2 to send to voicemail, 3 to listen
in on voicemail, or 4 to accept and record the call.” If you press 3, the call goes directly to voicemail
– but you get to listen in. If you feel that the caller deserves your immediate attention, you can press
* to ‘pick up’ and join the call. This subtle feature can save you time, cellular minutes and, in certain
cases of conflict-avoidance, emotional distress. If you hit 4 instead, GrandCentral records your
conversation. You can immortalize the historic calls of your life, or just create a replayable record of
driving directions. GrandCentral also offers ringback music, custom greetings for each caller in your
address book, auto-blocking during certain hours of the day, telemarketer filters and even the ability
to hand off a call in progress to another phone (say, from your home line to your cell phone as you
walk out the door). All for free.
I’m aware some carriers already offer some of these features. But nobody knows about them,
they’re too expensive and their benefits have never been clearly articulated to customers. GrandCentral
shows the success that can come with good, clean design and a sense of fun.
The second great cell revolution won’t exactly make me seem like Nostradamus since everyone is
already painfully aware of the iPhone Effect. I’m not talking about specific iPhone features or design elements,
although those are revolutionary enough. No, I’m referring to the way the iPhone came about
– the way Steve Jobs offered carriers exclusivity in exchange for giving up all design control.
“We’ll make you the exclusive iPhone carrier,” he said (I’m paraphrasing here), ‘”but you won’t even
see the phone until it’s about ready to ship. You’ll get no veto power, no micromanagement, no design
control. You’ll just be lucky to carry our phone.”
Cingular/AT&T agreed (its CEO didn’t even see the phone’s design until two weeks before it was
shown to the public), and the rest is history. That history includes the Great Carrier Epiphany of 2007,
which was a gigantic relaxing of control by cell carriers. First, Google announced an open cellphone
software platform called Android and, incredibly, several major carriers joined its alliance. Then Verizon,
traditionally a conservative company when it came to design control, announced it would welcome
all phone brands and models to its networks.
All of this is only good news for consumers like me, of course, but by extension, it’s good news for
carriers. More than ever, cell phones are where the action is: the growth, the explosion, the excitement.
People don’t talk about their new PCs anymore; they talk about their new phones.
And in the new era of snap-on, Internet-based calling features and an exploding design freedom
for handset hardware and software, the enthusiasm has only just begun. J

11
C U S T O M E R S E R V I C E
Explore possibilities, exchange ideas, expand knowledge
at SOLUTIONS 2008
Linda Cont. from page 3
ers. It really is a win-win
situation!
How do telecommunications professionals
around the globe find time and opportunity
to increase their expertise and share experiences?
For Syniverse customers, the answer is as simple
as SOLUTIONS 2008, the premier customer
conference for global mobile operators.
“For more than 20 years, SOLUTIONS has
provided insightful and thought-provoking content
as well as the best possible educational and
networking opportunities,” said Tony Holcombe,
Syniverse president and CEO. “This year the tradition
continues with an exceptional agenda that
offers our customers the opportunity to explore
possibilities, exchange ideas and expand their
knowledge in a completely stress-free, pleasant
business atmosphere.”
Taking place June 16 through 18 at the beautiful
Renaissance Vinoy Resort & Golf Club in
St. Petersburg, Florida, SOLUTIONS is designed
for all levels of telecommunications professionals
worldwide, especially those in middle to upper-level
positions, including managers, managing directors,
vice presidents and CEOs.
In addition to having a wide variety
of breakout sessions, roundtable
discussions and interactive activities,
SOLUTIONS also features two
exceptional keynote speakers. Michael
Eisner, former CEO of The Walt
Disney Company, will talk about
innovation. Tom Burgess, founder of
Third Screen Media, will discuss the
future of mobile advertising.
SOLUTIONS also provides a
wide variety of networking opportunities.
In fact, many past attendees have
said one of the most beneficial aspects
of the annual conference is the personal and business
connections made with peers from around the globe.
“We’ve worked extremely hard to ensure we
provide the most worthwhile experience possible,”
Tony said. “I’ve no doubt that the unique combination
of networking and learning opportunities mixed
with a relaxed environment will result in a valuable
opportunity for all of us to work together and learn
from each other.” J
SOLUTIONS is exclusively for Syniverse customers and
prospective customers who have signed a nondisclosure agreement
with Syniverse. For more information, contact your Syniverse sales
representative or visit www.solutions.syniverse.com.
Synergy: What do you
hear from customers about
Syniverse?
Linda: Customers
frequently tell me our
quality and flexibility enable
them to simplify the
complexity of a fast-paced,
constantly changing
environment. They appreciate
being able to use our
solutions to extend their
own business models and
address new ideas in a rapidly
evolving marketplace.
Synergy: What makes it
special to be a part of the
Syniverse team?
Linda: Definitely the people!
We have some of the
best and brightest in the
industry, with many levels
and areas of expertise. I
love showing new customers
the abundance of
knowledge and experience
we have to offer. When we
bring our vast talent and
innovative ideas together
with our customers, everyone
wins.
Synergy: What is your
favorite part of the job?
Linda: I love that there
always are new prospects
and new opportunities to
be found. I enjoy being the
interface to help potential
customers realize ways
to improve their business
and increase revenue. It
always is exciting to work
with those who are on the
industry’s cutting edge and
are using technology to
drive new, intriguing business
models.

S Y N I V E R S E W O R L D W I D E H E A D Q U A R T E R S
See you at the
following events . . .
Fraud Forum #43
May 14-16
Budapest, Hungary
Corporate
Headquarters
8125 Highwoods Palm Way
Tampa, FL, USA 33647-1776
+1 813 637 5000
CDG IRT
May 21-23
Beijing, China
GSMA Mobile Innovation
Marketplace – Americas
June 3-4
Atlanta, Georgia, USA
SOLUTIONS 2008
June 16-18
St. Petersburg, Florida, USA
CDG IRT
September 3-5
Vancouver, Canada
CTIA IT
September 10-12
San Francisco, California, USA
CALA
Headquarters
Thames 91
1st Floor, Office 1
San Isidro
CP: B1609JUA
Buenos Aires
Argentina
+54 11 4765 8687
EMEA
Headquarters
Regus Zen Building
Newtonlaan 115
Utrecht, 3584 BH
The Netherlands
+31 30 210 6511
Asia Pacific
Headquarters
27/F, 248 Queen’s Road East
Wanchai
Hong Kong, China
+852 2893 3776
Simplifying complexity,
delivering possibilities
www.syniverse.com
© 2008 Syniverse Technologies, Inc. All rights reserved. Syniverse and the Syniverse logo are service marks and FraudX is a registered trademark of Syniverse
Technologies, Inc. SimulScribe is a registered trademark of SimulScribe LLC. To subscribe to this magazine, email synergy@syniverse.com.