North Hollywood Auto Repair benefits from location ... - Parts & People

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WE HAVE WHAT YOU NEED FOREIGN & DOMESTIC Standard Transmissions Transfer Cases New & Used Parts Rebuilt Units *ONE CALL DOES IT ALL * CALL JIMMY, BRIAN, OR ALBERT 866-571-GEAR 4 3 2 7 Free Local Delivery • Largest BMW Parts Inventory in Southern California • Five Delivery Trucks • Next-Day Ground Throughout Southern California • Original BMW Parts and Accessories • BMW Performance Parts • Se Habla Español BMW of San Diego 5090 Kearny Mesa Road San Diego, CA 858.560.0268 • Fax: 858.560.6049 www.bmwofsandiego.com Bill’s Quality Auto Care expands by embracing the latest tools and technology Continued from page 3 “We’ve found that by removing the moisture from the air, it really adds life to most pneumatic tools and components,” he said. “Our nitrogen generator filters last three to four times longer, our lift seals last longer, our technicians’ air tools last longer; it’s even plumbed to our Hunter alignment machine.” When customers come into the shop for any service, Garcia said his technicians always do a tire pressure check. “Our customers know that all we use is nitrogen for filling tires and we’ve never charged a dime; it’s part of our commitment to quality service.” Preventative maintenance has always been a big category for the shop, Garcia said. “Every oil change includes a complete inspection service, and we have seasonal specials that include additional inspection items.” Garcia said before a technician performs an inspection, customers are alerted ahead of time as to the comprehensiveness of the inspection. “So they are typically prepared to invest in their vehicles for maintenance services.” The shop also performs fleet Hours: M-F 7am – 6pm • Sat 9am – 2pm ASE Certified Technician Adam O’Connell performs a cooling system flush on a BMW SUV using the shop’s BG Products flush machine. maintenance, Garcia said, which makes up about 5-10 percent of the shop’s total business. “Bob Cornwall (operations manager/fleet manager) handles our fleet accounts.” Garcia said he buys his parts from a number of quality sources including Cal State, Warren Distributing, WORLDPAC, APW, SSF, Fast Undercar, O’Reilly, and BG Products. The shop puts on free clinics to empower women in automotive repair, Garcia said. “These have been very successful and many women have commented about how important they were for them.” Garcia said he is also a Merit Badge Counselor for the Boy Scouts and has opened the shop to train troop members in automotive knowledge so that they can gain their Automotive Merit Badge. “We have also been involved in the local chamber street fair and have run numerous promotions to support breast cancer awareness, such as $2-per-oil-change promotions, and we also support the local food bank,” he said. Business has grown every year, Garcia said, although last year it grew at a smaller rate. “This year will probably be the first year out of the last 10 that the growth will be in single digits,” he said. “With cost reductions and better efficiencies, we should grow by about 5 percent.” Garcia’s commitment to quality service has earned the shop AAA Approved Auto Repair (AAR) facility status and ASE Blue Shield rating, and it’s an authorized ACDelco shop. “We have earned the AAR Award four years running,” he added. n Smog program eliminates testing for 2000 and newer vehicles Sacramento, Calif.—The Air Resources Board reviewed plans for implementing a new Smog Check program that eliminates tailpipe testing for 2000 model-year and newer vehicles and improves the quality of inspections for older vehicles. Authorized by AB 2289, the new test takes advantage of the advanced monitoring On-Board Diagnostic (OBD) systems that are standard equipment on all newer vehicles. Instead of measuring tailpipe emissions while simulating driving conditions in a shop, the new test will review OBD data collected during actual operation to identify vehicles with high emissions. “By utilizing the OBD system already built into all newer cars, owners can be assured that they are getting the most accurate measure of their vehicle’s condition at the lowest possible cost,” ARB Chairman Mary Nichols said. “The move away from tailpipe testing and the expensive equipment required by shops will benefit consumers, service providers, and the environment.” Older vehicles will continue to be inspected using tailpipe emissions, but stations will be subject to new performance and evaluation standards. Only stations meeting the tough new standards will be rated as “Star Certified” and permitted to inspect 1999 and older vehicles. The changeover to the new testing requirements will take place over the next year. Starting Jan. 1, 2013: • All 1999 model-year and older vehicles (the model years most likely to have high emissions) will be directed to new Star inspection stations. Sept.1, 2013: •All 2000 model-year and newer vehicles will be inspected using the OBD-based test. As part of the report on the new Smog Check program, the board also reviewed the effectiveness of the state’s voluntary vehicle retirement programs. These programs, administered by the Bureau of Automotive Repairs and local air pollution control districts, provide financial incentives to scrap older vehicles and vehicles that require costly repairs. The past two fiscal years, those programs have resulted in the retirement of more than 82,000 highemitting vehicles. Retiring older vehicles is an important tool in California’s air-quality efforts, as vehicles that are more than 20 years old account for only 6 percent of all miles traveled but are responsible for more than 40 percent of daily smog-forming emissions. Board staff found that the significant air-quality benefits can be achieved by increased retirements and program improvements. n Page 6 December 2012 Parts & People www.partsandpeople.com
AASA Executive Breakfast and AAIA Town Hall set stage for record-setting AAPEX will become the legislative template for a national agreement. “Folks, you did it,” she said. “It was a 10-year battle and now consumers can have a choice where they get their vehicles repaired. There’s still a lot of work to do and I thank you for your support moving forward.” Schmatz was also named the 2012 recipient of the Automotive Warehouse Distributors Association (AWDA) Leader of the Year Award. The award is given to an aftermarket professional who has made significant and unique contributions to the industry, and it was Schmatz’s efforts to pass the Right to Repair legislation that earned her the honor. Handschuh announced that AASA’s “Know Your Parts” campaign launched a new website for repair professionals, which is designed for manufacturers to post technical content, installation tips and additional information. “We have nearly 9,000 service professionals registered for the show,” he said. “It’s a number that continues to grow, and it’s a focus of our organizers to have them here to foster discussion and an exchange of ideas with suppliers.” The AASA Executive Breakfast, which was themed “New Thinking for the Automotive Aftermarket,” also had a record attendance of 800 people, said Bob Continued on page 8 The AAIA Town Hall featured a lively election-year political discussion between Terry McAuliffe (l.), former chairman of the Democratic National Committee, and Haley Barbour, former Mississippi governor. AAIA President and CEO Kathleen Schmatz was moderator. by Rob Merwin Las Vegas—Try as it might, Hurricane Sandy couldn’t thwart AAPEX’s success this fall, Oct. 30-Nov. 1, and though it did prevent a few people on the East Coast from attending, the 20th annual show in Las Vegas enjoyed record attendance, said Steve Handschuh, MEMA executive vice president and COO, who made welcoming remarks at the event’s eighth annual AASA Executive Breakfast. And despite renovations at its venue, the Sands Expo, AAPEX had a sold-out exhibitor hall, which was up 4 percent, Handschuh reported, and an 8-percent increase in overall attendance. He estimated that 140,000 were in town for AAIW altogether. AAIA President and CEO Kathleen Schmatz, who moderated the 15th annual AAIA Town Hall, said AAPEX had more than 2,300 exhibitors and more than 61,000 buyers. AAPEX Learning Forum education sessions at the Venetian Hotel also grew and expanded its tracks this year, beginning a day earlier on Monday, providing topics of interest for all channel attendees. Kevin Freeland, Advance Auto Parts COO, provided the Executive Breakfast keynote address and discussed industry challenges and trends: retailer and supplier relationships are becoming more sophisticated and complex; extended terms continue to grow; foreign car parc is increasing; mergers and acquisitions will continue; retailers are “crossing the aisle” into commercial sales; and the importance of brands and brand reputation, which was addressed later during an interview with Handschuh. Schmatz congratulated and thanked the industry for contributing to the passage of Massachusetts’ Right to Repair bill, which d f HAPPY HOLIDAYS e FROM ALL OF US AT EPWi! ACCEL AERVOE AIRTEX ARP ATI PERFORMANCE ATK-VEGE AUTO METER B&M* B&P RODS CANTON RACING CARTER CHAMPION CLEVITE CLOYES COMETIC COMP CAMS CRANE CVR PERFORMANCE DAMPER DOCTOR DART MACHINERY DELTA CAMS* DORMAN DURA-BOND E-DIRECT E-FORCE EAGLE EDELBROCK EGGE* ELGIN ENGINE PRO ENGINEQUEST FEDERAL MOGUL FEL-PRO FERREA FLUIDAMPR HASTINGS HOLLEY HYPERTECH ISKENDERIAN ITM JE JOE GIBBS RACING KB/ICON K-LINE K&N LOCTITE MAHLE MOTORSPORT MAHLE ORIGINAL MALLORY MCLEOD* MELLING MILODON MOROSO MR. GASKET MSD OLIVER PACKARD* PERCY’S PERFECT CIRCLE PERMA-COIL PERMATEX PERTRONIX IGNITOR PIONEER PROFESSIONAL PRODUCTS PROFORM PRW QUICK FUEL RACING HEAD SERVICE REDHORSE REGIS ROSS* ROYAL PURPLE SBI SCE SCAT SRP SACHS* SEALED POWER SI VALVES* SILVER SEAL ENGINE KITS • CRANKSHAFTS • CYLINDER HEADS • LIFTERS • BRONZE VALVE GUIDES • VALVE SEATS • STEEL SHOT • CHROME ACCESSORIES • SEALERS • GLASS BEAD Looking for the best selection in high performance engine parts? ENGINE & PERFORMANCE WAREHOUSE stocks the best brands and widest selection of stock and high performance components, engine kits & engine parts in the business. If it has to do with engines, ENGINE & PERFORMANCE WAREHOUSE is your complete one-stop source! ENGINE & PERFORMANCE WAREHOUSE (800) 634-0969 (907) 563-7278 (510) 569-9802 (503) 691-6251 (800) 876-5152 (800) 288-5573 (800) 234-1410 (800) 876-5152 (800) 876-5152 SPEED-PRO SUNNEN SUPERCHIPS T&D ROCKERS* TCI TAYLOR CABLE TIFFIN/IPW* TOPLINE TORIN TORIN BIG RED TOTAL SEAL VICTOR REINZ WEIAND WHEELER POWER PRODS. WORLD PRODUCTS YELLA TERRA ZDDPLUS ZEX *SPECIAL ORDER We support your business by serving only qualified jobbers & machine shops. Parts & People December 2012 Page 7
Page 1 and 2: FOCUS ISSUE New Technology, Product
Page 3 and 4: New Technology, Products & Practice
Page 5: Growing trend of extended terms pos
Page 9 and 10: Parts & People December 2012 Page 9
Page 11 and 12: TIA TPMS Town Hall says consumer ed
Page 13 and 14: Seasons Greetings 2012 INSTALLER AN
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