23.02.2014 Views

HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ...

HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ...

HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>HONG</strong> <strong>KONG</strong> <strong>EXPRESS</strong> <strong>ELECTRONIC</strong> <strong>TICKETING</strong> <strong>FOR</strong> <strong>HKG</strong> ABACUS<br />

Quick Reference<br />

ETR Retention date<br />

ETR Status<br />

Retention Date<br />

OPEN (unused Available 13 months in system from date of last flight coupon.<br />

ETR)<br />

USED (fully used Stored for 15 days from date of last flight coupon.<br />

ETR)<br />

VOID/EXCH/RFN Stored for 15 days from the last transaction date.<br />

D<br />

E-ticket Refund<br />

Supported and please process with BSP Refund guidelines.<br />

Procedures<br />

Cancel E-Ticket<br />

E<br />

Not Supported.<br />

Refund<br />

Code-share flights Supported<br />

After segment sold: "/E" indicator will be appended<br />

For Non ET sectors: “/N” indicator or blank will be appended<br />

Interline Carrier Supported.<br />

Please refer to WETP*UO for eligible interline carriers.<br />

To successfully issue the interline E-ticket, all flight segment must have an indicator<br />

“/E” at the end of segment sold.<br />

E-Ticket Hotline -----<br />

_________________________________________________________________________________________________________<br />

Last Update: 01-Dec-10 Page 2 of 2

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!