HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ...

HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ABACUS
Implementation Date 01 Apr 08
Default E-Ticket
E
Yes / 01 Apr 08
Quick Reference
Support Status Code HK-confirmed / RR – Reconfirmed / HL-waitlist / DS - open
At least one confirm segment in UO RLOC for e-ticket issuance.
Require first segment must be the confirmed segment.
Airline cannot receive ticket number when booking contains HK and GK segment
booked on carriers hosted in Travel Sky (3U,CA,CZ,FM,HU,HX,MF,MU,NX,SC,UO,ZH).
Please contact airline for manual ticket number reporting.
Passive Segment Not Supported.
Form of Identification Required & Mandatory.
Entry: 3FOID/-
E.g
3FOID/PP
PPHK664574857-1.1
(PP– FOID code, HK – Country Code, 664574857-Passport No., 1.1- Name field)
Please be informed that it is required to input FOID for UO E-Ticket issuance.
Passenger will not be accepted on board if information of FOID does not contain
in PNR & ETR.
Name Field
Requirement
Maximum Name
Characters for E-Ticket
E
Maximum Segments
Multiple E-tkt E
for same
pax in same airline
RLOC
Form of Payment
UO accepted FOID include:
PP - Passport
NI – National Identity
Use passenger full name (same as passport) for Reservation & Ticketing.
Name Spacing : Not allowed at Infant Surname field but Allowed at given name field
Maximum 29 characters for ETR including “/” and space.
Max 4 pax x 2 segments / per E-Ticket transaction
Max 2 pax x 4 segments/ per E-Ticket transaction
Remarks:
Please issue ET separately if more than above limitation. However, ticketing data including
fare calculations, tour code, endorsement will affect e-ticket message size. So, please
ensure e-ticket records are created properly if e-tickets are issued for multiple pax in the
same ticket transaction.
Allow multiple ETRs created in UO RLOC with different itinerary.
Require voiding unwanted Electronic ticket prior issue a new E-ticket.
Supported Single & Multiple FOP.
Infant E-Ticket
E
Fare not Supported
Ticket Number
Reporting
Void
Supported.
Nil.
Automatically generated to UO and filed SSR TKNE in PNR history after E-ticket issuance.
Applicable with same day void.
Exchange Support (including ET to ET, ET to Paper & Paper to ET).
Please refer to BSP Quick Reference for carrier preference.
Submission to BSP: original ETR + reissued ETR
Void Exchange
Auto Revalidation
Not Supported.
Please input E-ticket number with indicate Eticket Revalidation request in SSR field as follow,
Entry: 3OTHSx/TKNO 1281234567890-1.1 (where x = segment no., 1.1 – name field)
Entry: 3OTHSx/REQ TO TICKET RE LINK
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Last Update: 01-Dec-10 Page 1 of 2

HONG KONG EXPRESS ELECTRONIC TICKETING FOR HKG ABACUS
Quick Reference
ETR Retention date
ETR Status
Retention Date
OPEN (unused Available 13 months in system from date of last flight coupon.
ETR)
USED (fully used Stored for 15 days from date of last flight coupon.
ETR)
VOID/EXCH/RFN Stored for 15 days from the last transaction date.
D
E-ticket Refund
Supported and please process with BSP Refund guidelines.
Procedures
Cancel E-Ticket
E
Not Supported.
Refund
Code-share flights Supported
After segment sold: "/E" indicator will be appended
For Non ET sectors: “/N” indicator or blank will be appended
Interline Carrier Supported.
Please refer to WETP*UO for eligible interline carriers.
To successfully issue the interline E-ticket, all flight segment must have an indicator
“/E” at the end of segment sold.
E-Ticket Hotline -----
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Last Update: 01-Dec-10 Page 2 of 2