Summer - InsideOutdoor Magazine
Summer - InsideOutdoor Magazine
Summer - InsideOutdoor Magazine
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than the promotional period to pay off the debt. The card has an<br />
annual APR of 23 percent. The company also could collect late<br />
fees, if customers made delinquent payments.<br />
By themselves, individual small specialty outdoor retailers<br />
aren’t a lucrative market for GE Money. But taken on aggregate<br />
as a collective volume business, GE Money is banking that<br />
small retailers will make the program worth while.<br />
The Sport Finance Program is a turnkey solution for retailers<br />
in that GE Money provides a dedicated credit card terminal,<br />
marketing materials and signage, staff training and continuous<br />
support, all at no cost as long as the participating retailer meets<br />
the minimum charge volume of $36,000 a year.<br />
GE handles all customer billing, and the retailer is not responsible<br />
for any collections or owed sums should a customer<br />
fail to make payments, says Murphy.<br />
Once retailers are up and rolling they can expect to see 10<br />
percent to 15 percent of sales transactions using the GE Sport<br />
credit card, notes Murphy, as long as they do a good job of<br />
pushing the program.<br />
In general, Murphy says the program is most beneficial<br />
for retailers that pull in around $500,000 a year in receipts,<br />
although there are a handful of retailers in the program that<br />
sell less than that.<br />
One option for retailers that sit beneath that sales threshold<br />
is to pay $39 a month to be part of the program. Some retailers<br />
may want to consider this if it would be beneficial for them to<br />
run the program for a couple of months during a busy selling<br />
season, offers Murphy.<br />
In general, sporting goods customers are a good credit risk.<br />
Although GE Money will provide credit limits up to $10,000 in<br />
the Sport program, Murphy says the typical credit line is less<br />
than half that. In addition, the typical customer uses only a fraction<br />
of available credit, leaving open-to-buy dollars that can be<br />
used for other retail promotions.<br />
In all, about 70 percent of applicants in the sporting goods<br />
segment get approved for a credit line, with the minimum<br />
amount being $1,000. However, even if a customer’s credit is<br />
not the best and he can only be approved for the minimum, GE<br />
Money will try to make accommodations.<br />
“We have something in our system called Meet the Sale Logic,”<br />
says Murphy. “If someone comes in with fairly good credit,<br />
we will do everything we can to meet the sale.”<br />
Thus, if a customer qualified for only the minimum ($1,000)<br />
but was looking to make a total purchase of $1,100, GE would<br />
in all likelihood “meet that sale and approve the customer up to<br />
$1,100 in order to help that merchant make the sale,” he says.<br />
That philosophy is in line with the structure of the program,<br />
which is designed to make implementing and using the program<br />
simple, leaving the retailer to focus on the core business<br />
and how best to incorporate promotional finance into a store’s<br />
sales strategy.<br />
For example, the customer application process takes only<br />
30 | <strong>InsideOutdoor</strong> | <strong>Summer</strong> 2007