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IATP Monitoring and Evaluation Report - IREX

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Year Two:<br />

• 2,824 local government representatives used <strong>IATP</strong> services, with 1,421<br />

completing training<br />

• 850 NGO officials used <strong>IATP</strong> services, with 571 completing training<br />

• 1,430 librarians used <strong>IATP</strong> services, <strong>and</strong> 1,015 completed training<br />

• 1,042 private entrepreneurs used <strong>IATP</strong> services, with 343 completing<br />

training<br />

• 373 media officials used <strong>IATP</strong> services, with 340 completing training<br />

Since June 2007, with every target group except NGO representatives (where<br />

<strong>IATP</strong> served almost exactly the number targeted), <strong>IREX</strong> exceeded its combined<br />

year one <strong>and</strong> two target outputs. In looking at the combined total of the two<br />

year outputs, <strong>IATP</strong> services were utilized by 150% more local government representatives<br />

<strong>and</strong> librarians than anticipated <strong>and</strong> more than twice as many entrepreneurs<br />

took advantage of <strong>IATP</strong> centers than expected. One hundred <strong>and</strong> thirty<br />

percent more media representatives also utilized <strong>IATP</strong> services through training<br />

or internet access in the last 30 months. Of these 16,923 users, <strong>IREX</strong> trained<br />

9,260 within these target audiences alone over the last two years—an average<br />

of over 300 per month.<br />

Government Representatives<br />

Cooperation with local governments aimed at enabling officials to better respond<br />

to citizen needs <strong>and</strong> increase the transparency of government activities.<br />

Since June 2007, 6,800 local government representatives (2,300 more than the<br />

targeted 4500) used <strong>IATP</strong> center facilities <strong>and</strong> over 3,900 completed <strong>IATP</strong> technical<br />

training.<br />

“Conducting market research<br />

online <strong>and</strong> receiving<br />

business offers via the<br />

internet is very fast <strong>and</strong><br />

convenient, as compared<br />

to making expensive international<br />

calls <strong>and</strong> using<br />

postal services. Beginning<br />

in February, I stopped<br />

making international calls<br />

<strong>and</strong> using postal services<br />

for marketing purposes,<br />

which has saved a lot of<br />

my work time <strong>and</strong> money<br />

for the Ministry.”<br />

engineer, Ministry of<br />

Energy, Turkmenistan<br />

A good example of cooperation with government officials is <strong>IATP</strong>’s mobile training<br />

for nine press secretaries from Tajikistan government bodies in August 2008.<br />

Representatives from three government entities (the Supreme Court, the Drug<br />

Control Agency, <strong>and</strong> the Committee on Economy, Budget, Finance, <strong>and</strong> Tax), as<br />

well as representatives from the Tajik National Bank <strong>and</strong> some media organizations<br />

received training on how to write effective press releases. The training<br />

addressed unique communication challenges <strong>and</strong> the means of solving them,<br />

such as writing press releases in the Tajik language without using Tajik characters.<br />

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Officials from the Turkmenistan Ministry of Energy also learned to use computers<br />

<strong>and</strong> internet at the <strong>IATP</strong> center in Ashgabat to conduct low-cost yet effective<br />

online marketing research. After the Turkmen Ministry of Energy was<br />

computerized <strong>and</strong> all its departments were connected to the internet in 2008, it<br />

requested that <strong>IATP</strong> train its employees in ICT skills—since most had neither the<br />

experience nor the skills to implement ICT in their daily work. In January <strong>and</strong><br />

February 2009, 15 employees from the Ministry’s departments, including mechanical<br />

engineering, power-supervision, petroleum-based fuels <strong>and</strong> transport,<br />

<strong>and</strong> instrument construction, became familiarized with the internet for the first<br />

time. Since the training, the government officials have begun using the internet<br />

to learn more about the electricity industry in other countries, establish contact<br />

with international suppliers, <strong>and</strong> began communicating via e-mail with international<br />

partners, saving money for their departments. As a result of the Ministry<br />

employees’ ability to conduct market research online <strong>and</strong> follow up with international<br />

suppliers, the Ministry is now acquiring a better supply of electricity<br />

from a plant in Nizhgorod, Russia (http://iatpnews.typepad.com/iatp/2009/03/<br />

turkmenistan-ministry-of-energy-officials-learn-to-work-efficiently-online.html).<br />

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For more information, see <strong>IATP</strong> Interim <strong>Report</strong>, June 2007-December 2008 (http://www.irex.org/programs/iatp/iatp_me.asp )<br />

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