Branding.
Branding.
Branding.
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23<br />
designer'. Trend spotting is of crucial importance. Signals from subcultures<br />
and interest groups are thus very rapidly implemented in both products and<br />
communication. This is a bubble-up effect. Trends that used to be underground<br />
phenomena are commercialised and made mainstream.<br />
At the same time it is still imperative to be able to transform the signals<br />
to products that are affordable to normal consumers, exactly as was the case<br />
for the big fashion houses, which around the turn of the millennium not just<br />
sold Haute Couture, but primarily based their earnings on off-the-rack<br />
clothes and heavy production of perfumes, sunglasses and bags.<br />
For this reason more companies today than before base their earnings on<br />
business that is derived from their core services or core products. Brand<br />
Extension is a key word. It is a matter of capitalising on your strong relationship<br />
with the consumers by making new products or services. The product is<br />
subject to the relationship, and of course Mercedes Benz can sell luxury television<br />
sets to rich people around the globe. For this reason B&O is soon going to<br />
face competition from an unexpected direction, it is rumoured.<br />
Distribution Power<br />
Intense work is still being done about influencing the consumer at the moment<br />
of purchase. Hence the efforts of creating power through branding of the work<br />
is supplemented with efforts of creating power through distribution. For this<br />
reason more and more brands have their own in-store shops in department stores<br />
or create universes of sensation in the shape of stores that only sell one<br />
brand, the so-called single brand stores.<br />
The logic of the theme park is gaining ground, not just in the retail trade. It<br />
is e.g. no longer uncommon to buy your new car directly at the assembly plant<br />
in Germany where the family spends an entertaining day - and in the end drive<br />
home in their brand new car. That the links between producer and customer in<br />
this way are derailed is a growing trend.<br />
Push logic and ad creep<br />
The traditional vertical market system is retained for most companies (see<br />
page 7). Most marketing takes place in a 'push logic' where the customer is<br />
stimulated to consume by emotional advertising based on our dreams of<br />
community, togetherness and happiness. The advertisement noise hasn't<br />
reduced since the turn of the millennium, and it gets ever harder to penetrate<br />
with a message. For this reason the communication modes are constantly<br />
being developed and refined.<br />
The sceptics cry warnings of advertising's gradual and stealthy entrance<br />
into all spheres of our society: ad creep. 'Wildposting' (posters on scaffolding<br />
and buildings). Internet banners and spam mails. 'On-hold advertising'<br />
(commercials in the phone while you wait). Hidden advertising in movies<br />
and TV series. Ads projected onto sidewalks and ads in the bottom of golf<br />
holes. It was a spectacular sight when Coca-Cola recently projected their logo<br />
onto the full moon with a powerful red laser - but it was too much for the<br />
majority. People like to be seduced, not raped.<br />
VELUX IN 'THE DREAM GOES<br />
ON' 2013<br />
We still work from a corporate<br />
branding logic where customers<br />
and employees are involved in a<br />
common mission: better homes<br />
for people. The story of the company's<br />
beginnings is still a driving<br />
force: "We are daylight engineers"<br />
was the message in a sales letter<br />
from 1945. Our values remain the<br />
same: 'mutual respect' and 'due<br />
care with the resources'. For this<br />
reason we keep both environmental<br />
and social accounts. The overall<br />
expression is communicated<br />
strategically and consistently<br />
through the general VELUX brand.<br />
The customers seek inspiration in<br />
daylight centres that combine<br />
sensual experiences and exhibition<br />
of daylight-related home products.<br />
We are involved from the<br />
beginning to the end.<br />
The home contributes to describing<br />
the family's value community.<br />
We do all we can to create<br />
the optimum setting. Daylight and<br />
fresh air create increased wellbeing;<br />
the more, the better. Nature<br />
comes into the home - and the<br />
home comes out into the nature<br />
with more and more windows on<br />
the slanted roof<br />
<strong>Branding</strong> is management<br />
Next to the brand super league there still is an undergrowth of strong national<br />
and regional brands. There is plenty of room, and more and more companies<br />
learn the tactics from the big ones. Everything can be branded. So the local,<br />
emotionally emphasised stories are actively cultivated, as are stories directed<br />
narrowly at a specific group of people, e.g. the employees of a company.<br />
More and more companies have acknowledged that branding isn't<br />
something just for the marketing department; that the responsibility for<br />
branding lies with the CEO and the managers. And that a consistent brand