VHA Systems Redesign; Transformational change in health care ...
VHA Systems Redesign; Transformational change in health care ...
VHA Systems Redesign; Transformational change in health care ...
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Model Culture<br />
• Improvement Initiatives<br />
– Must re-eng<strong>in</strong>eer not just do a project<br />
– Must be important work<br />
– Successful <strong>in</strong>itiatives build momentum<br />
• Alignment<br />
– All levels with shared understand<strong>in</strong>g<br />
– Match resources with goals<br />
– Mean<strong>in</strong>gful employee goals and accountability<br />
VanDeusen Lukas, Health<strong>care</strong> Manage<br />
Rev 2007, 32(4), 309-320
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