VHA Systems Redesign; Transformational change in health care ...

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Model Culture • Improvement Initiatives – Must re-engineer not just do a project – Must be important work – Successful initiatives build momentum • Alignment – All levels with shared understanding – Match resources with goals – Meaningful employee goals and accountability VanDeusen Lukas, Healthcare Manage Rev 2007, 32(4), 309-320
Model Culture • Integration – Across patient clinical care needs, not professions – Cooperation of all departments FINALLY: MUST HAVE ALL 5 TO TRANSFORM VanDeusen Lukas, Healthcare Manage Rev 2007, 32(4), 309-320
Page 1 and 2: VHA Systems Redesign A Plan for Org
Page 3 and 4: Quality Improvement “Unceasing ef
Page 5 and 6: Systems Redesign Journey “Having
Page 7 and 8: Systems Redesign (SR) Strategic Obj
Page 9 and 10: • Outpatient: Accomplishments Out
Page 11 and 12: Some Outpatient Questions • Ideal
Page 13 and 14: • Inpatient Flow: - National impr
Page 15 and 16: • Discharge Timeliness Accomplish
Page 17 and 18: SR Administrative Sub-committee •
Page 19 and 20: SR Systems Improvement Sub-committe
Page 21 and 22: Other SR Initiatives • Cancer Car
Page 23: Model Culture • Impetus to Improv
Page 27 and 28: What’s Next FY 2010 • FY 2010 P
Page 29 and 30: 310 Health Care Management REVIEW O
Page 41 and 42: the course of a normal job. The tim
Page 43 and 44: Flow mapping can occur at a very hi
Page 45: communicate the imperative to do ve

VHA Systems Redesign; Transformational change in health care ...

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