Provider Guide - the Culinary Health Fund
Provider Guide - the Culinary Health Fund
Provider Guide - the Culinary Health Fund
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October 2012<br />
<strong>Provider</strong> <strong>Guide</strong><br />
Contract Information<br />
All Primary Care Physicians (PCPs) and specialty physician groups are contracted directly with <strong>Culinary</strong><br />
<strong>Health</strong> <strong>Fund</strong> Administrative Services, LLC. Please contact <strong>Provider</strong> Services at 702-892-7313, option 1 with<br />
any questions regarding a physician/group provider contract. Forms in <strong>the</strong> back of this book have been<br />
provided to assist in requesting a new contract, updating your practice information or requesting contract<br />
allowables. You may also find printable forms on our website at www.culinaryhealthfund.org.<br />
Ancillary providers are those providers of services such as skilled nursing, home health, durable medical<br />
equipment, outpatient rehabilitation, as well as facility-based services such as ambulatory surgery, dialysis,<br />
laboratory and diagnostic testing. Please contact <strong>Provider</strong> Services at 702-892-7313, option 3, with any<br />
questions regarding your ancillary contract.<br />
Remember <strong>the</strong> following requirements per your agreement with <strong>the</strong> <strong>Culinary</strong> <strong>Health</strong> <strong>Fund</strong>:<br />
• Referrals: Participants and <strong>the</strong>ir eligible dependents must be referred to <strong>Culinary</strong> PPO providers.<br />
The referring physician will be financially responsible for referrals to non-PPO providers when a PPO<br />
<strong>Provider</strong> is available.<br />
• Co-pays/Coinsurance/Deductibles: <strong>Culinary</strong> participants are responsible only for applicable co-pays,<br />
coinsurance, and/or deductibles for covered services. All o<strong>the</strong>r charges for covered services are not <strong>the</strong><br />
responsibility of <strong>the</strong> participant, and <strong>the</strong> participant cannot be balanced-billed.<br />
• Prior Authorization: The provider is responsible for obtaining prior authorization from American <strong>Health</strong><br />
Holding, Inc. (AHH), for all services that require prior authorization, including, but not limited to:<br />
1) Non-emergency inpatient services.<br />
2) Outpatient covered services.<br />
3) All referrals to non-PPO providers.<br />
4) Outpatient chemo/radiation <strong>the</strong>rapy.<br />
• <strong>Health</strong>Help: Effective August 1, 2012, <strong>the</strong> following requests will now be authorized by <strong>Health</strong>Help:<br />
• Diagnostic Imaging: CT, CTA, MRI, MRA, PET and cardiac nuclear medicine scans.<br />
• Medical Oncology treatments: Chemo<strong>the</strong>rapy, hormone <strong>the</strong>rapy, biologics, supportive care<br />
medications related to a cancer diagnosis.<br />
• Radiation Oncology treatments: two-dimensional (2D) and three-dimensional (3D) conformal<br />
radiation, intensity-modulated radiation <strong>the</strong>rapy (IMRT), brachy<strong>the</strong>rapy, stereotactic radiation <strong>the</strong>rapy<br />
and proton-beam procedures.<br />
• Out of Area: Before referring a patient out of <strong>the</strong> area for any specialized services, please contact<br />
American <strong>Health</strong> Holding, Inc. (AHH) at 866-330-2307. New technologies and services are evolving<br />
all <strong>the</strong> time and we at <strong>the</strong> <strong>Culinary</strong> <strong>Health</strong> <strong>Fund</strong> want to assist you with <strong>the</strong> proper access for <strong>the</strong>se<br />
services.<br />
<strong>Culinary</strong> <strong>Health</strong> <strong>Fund</strong> Administrative Services, LLC<br />
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