Provider Guide - the Culinary Health Fund
Provider Guide - the Culinary Health Fund
Provider Guide - the Culinary Health Fund
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
October 2012<br />
<strong>Provider</strong> <strong>Guide</strong><br />
Resources<br />
TEXT<br />
Website<br />
Some information can be accessed on <strong>the</strong> <strong>Culinary</strong> <strong>Health</strong> <strong>Fund</strong>’s website at www.culinaryhealthfund.org.<br />
Some services on <strong>the</strong> website require registration with a username and password. Simply click on<br />
“<strong>Provider</strong> log-in and sign-up” and follow <strong>the</strong> prompts to establish an account.<br />
• Claim status can be checked online with a username and password. By using <strong>the</strong> participant’s ID<br />
number and <strong>the</strong> date of service, it can be determined whe<strong>the</strong>r <strong>the</strong> claim has been paid, pended, or<br />
denied. Please allow at least 30 days from <strong>the</strong> date of submission before checking claims status. You<br />
can also view benefit information and updates online.<br />
• Online <strong>Provider</strong> Directory: The online <strong>Provider</strong> Directory is updated weekly. Use this directory<br />
when referring to participants and <strong>the</strong>ir eligible dependents to specialists or to verify that practice<br />
information is correct. If practice information is incorrect, please contact <strong>Provider</strong> Services at<br />
702-892-7313.<br />
• Participant eligibility can also be checked online with a username and password. The website is secure,<br />
and all participant and provider information is confidential. In most cases eligibility is given for a 2<br />
month period.<br />
• <strong>Provider</strong> updates are also available on <strong>the</strong> website. Communication sent to <strong>the</strong> network regarding<br />
updates to policies and/or procedures will be posted online for your reference.<br />
Please Note: Only one password is issued for all practices, even those with more than one office location.<br />
If you become locked out or need a new password, please contact your office account administrator.<br />
Fast and easy to use.<br />
Don’t have time to hold?<br />
www.culinaryhealthfund.org<br />
Visit our website 24 hours a day, 7 days a week to find<br />
all <strong>the</strong> updated information you need under our provider section.<br />
<strong>Culinary</strong> <strong>Health</strong> <strong>Fund</strong> Administrative Services, LLC<br />
27