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MARUI CO., LTD.

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FINANCIAL REVIEW<br />

OPERATING RESULTS BY BUSINESS SEGMENT<br />

Merchandising<br />

In the eight-month fiscal period under review, ended<br />

September 30, 2003, Japan’s retail industry continued to be<br />

characterized by harsh business conditions. While certain<br />

sectors of the Japanese economy showed signs of recovery,<br />

as in the previous fiscal year consumer spending remained<br />

lackluster due to anxiety over job security and personal<br />

income. Also, the retail industry was adversely affected by<br />

an unseasonably cool summer followed by hot weather.<br />

In this business environment, Marui strengthened its<br />

competitiveness by remodeling existing stores to reflect the<br />

distinctive regional characteristics of each store’s location.<br />

Those efforts included a full remodeling of our store in<br />

Kokubunji, Tokyo. In addition, the Company sought to<br />

enhance store efficiency by significantly downsizing electric<br />

appliance sales areas with a view to eventual withdrawal<br />

from its electric appliance operations. Further, aiming to<br />

strengthen product lineups and the operation of food<br />

division sales areas, the Company established Marui<br />

Seasoning Co., Ltd., in May 2003. This new subsidiary is<br />

responsible for the management of food sales areas and<br />

related personnel at Marui stores.<br />

As a result of these initiatives, the merchandising segment<br />

posted operating revenues of ¥273.7 billion and operating<br />

income of ¥5.4 billion.<br />

With regard to store openings, in October 2003 we<br />

opened Kobe Marui—our first store in the Kansai region.<br />

Moreover, plans call for the opening of Marui’s largest-ever<br />

store, in Kitasenju in north Tokyo, in February 2004; a<br />

second Kansai region store in autumn 2006, in Nanba, Osaka;<br />

and a store in the Yurakucho district of central Tokyo in 2007.<br />

Sales Breakdown by Merchandise Category<br />

Billions of yen (% of total)<br />

2003/9* 2003/1 2002/1 2001/1<br />

Women’s apparel.................................................. ¥ 94.9 (34.7) ¥150.5 (33.9) ¥145.6 (32.8) ¥139.5 (32.1)<br />

Men’s apparel and sporting goods ....................... 49.3 (18.0) 87.3 (19.7) 90.9 (20.5) 90.7 (20.9)<br />

Luxury and accessory goods ............................... 87.1 (31.8) 141.3 (31.8) 147.9 (33.4) 144.3 (33.2)<br />

Furniture and household appliances................... 15.1 (5.5) 24.7 (5.5) 26.0 (5.9) 28.6 (6.6)<br />

Foodstuffs and restaurant sales ........................... 27.2 (10.0) 40.2 (9.1) 33.0 (7.4) 31.2 (7.2)<br />

Total ................................................................. ¥273.6 (100.0) ¥444.0 (100.0) ¥443.4 (100.0) ¥434.3 (100.0)<br />

* Eight months ended September 30, 2003.<br />

Credit and Consumer Services<br />

In credit and consumer services operations, Marui steadily<br />

expanded its network of Zero First branches and grew Akai<br />

Card membership. Thanks to a consistently prudent credit<br />

management policy, we maintained a sound default rate of<br />

2.1% in our mainstay consumer loan business despite the<br />

deterioration of conditions in the consumer loan market in<br />

recent years. Outstanding loans at the end of the fiscal<br />

period rose 3.1% from January 31, 2003, to ¥217.2 billion,<br />

while interest income on consumer loans for the period<br />

totaled ¥36.6 billion. As a result, credit and consumer<br />

services operating revenues were ¥43.9 billion and operating<br />

income was ¥8.9 billion.<br />

Other<br />

The other segment—mainly comprising the operations of<br />

subsidiaries—recorded operating revenues from outside<br />

customers of ¥35.8 billion and operating income of ¥4.0<br />

billion.<br />

Total Operating Revenues<br />

Sales Breakdown by Merchandise Category<br />

Composition of Customer Base<br />

by Age and Gender<br />

(Billion ¥)<br />

600<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

’00/1 ’01/1 ’02/1 ’03/1’03/9* ’05/3**<br />

(Estimated)<br />

572<br />

(%)<br />

5.5<br />

31.8<br />

10.0<br />

34.7<br />

18.0<br />

Women’s Apparel<br />

Men’s Apparel and<br />

Sporting Goods<br />

Luxury and Accessory<br />

Goods<br />

Furniture and Household<br />

Appliances<br />

Foodstuffs and Restaurant<br />

Sales<br />

(%)<br />

6.9 6.2<br />

15.3<br />

20.4<br />

79.6<br />

71.6<br />

Women<br />

Men<br />

10s~20s<br />

30s<br />

40s<br />

50s<br />

* Eight months ended September 30, 2003<br />

** Full year ending March 31, 2005<br />

10

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